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Day Brook Village Senior Living
298 Jarvis Avenue, Holyoke, MA 01040 (opens Google Maps) · Hampden County · (413) 538-7551· 92 certified beds · avg 87 residents/day · certified since Jul 28, 1981 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: INTEGRITUS HEALTHCARE (14 facilities, chain avg rating 2.8★)
2/5
Health inspection rating (on-site)
inspected Apr 3, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.10
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 39 inspection findings. Open the full record below to read every finding.
The facility did not let a resident or their legal representative see or buy copies of the resident's own records. · from a complaint F-0573
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint F-0580
The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint F-0842
View all 39 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not let a resident or their legal representative see or buy copies of the resident's own records. · from a complaint · F-0573 |
| Nov 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Nov 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Apr 3, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Apr 3, 2025 | E · Potential for more than minimal harm, pattern | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| Apr 3, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Apr 3, 2025 | E · Potential for more than minimal harm, pattern | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · F-0925 |
| Apr 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Apr 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636 |
| Apr 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Apr 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Apr 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Apr 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Apr 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Apr 3, 2025 | D · Potential for more than minimal harm, isolated | The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. · F-0868 |
| Apr 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Apr 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| Apr 3, 2025 | B · Potential for minimal harm, pattern | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582 |
| Apr 3, 2025 | B · Potential for minimal harm, pattern | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Mar 26, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Mar 26, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them. · from a complaint · F-0773 |
| Mar 26, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Feb 5, 2024 | D · Potential for more than minimal harm, isolated | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · F-0685 |
| Feb 5, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Feb 5, 2024 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Feb 5, 2024 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Feb 5, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 5, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| Feb 5, 2024 | C · Potential for minimal harm, widespread | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Aug 4, 2022 | E · Potential for more than minimal harm, pattern | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Aug 4, 2022 | E · Potential for more than minimal harm, pattern | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
| Aug 4, 2022 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 4, 2022 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Aug 4, 2022 | E · Potential for more than minimal harm, pattern | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · F-0925 |
| Aug 4, 2022 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580 |
| Aug 4, 2022 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Aug 4, 2022 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Aug 4, 2022 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
| Aug 4, 2022 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (7 → 16).
All citationsSerious citations (G–L)
2022
All citations: 10
Serious citations (G–L): 0
2024
All citations: 7
Serious citations (G–L): 0
2025
All citations: 22
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 10 | 0 | E |
| 2024 | 7 | 0 | D |
| 2025 | 22 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityMassachusetts averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.10
Massachusetts average: 3.89
U.S. average: 3.95
Registered Nurse hours
This facility: 0.60
Massachusetts average: 0.65
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.68
Massachusetts average: 3.51
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.10 | 3.89 | 3.95 | top 29% in Massachusetts; top 36% in the U.S. |
| Registered Nurse hours | 0.60 | 0.65 | 0.69 | top 48% in Massachusetts; top 48% in the U.S. |
| Weekend total nurse staffing | 3.68 | 3.51 | 3.50 | top 30% in Massachusetts; top 34% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.37 | 0.46 | 0.48 | bottom 39% in Massachusetts; bottom 46% in the U.S. |
| Total nursing staff turnover (%) | 37.2 | 38.2 | 45.8 | top 49% in Massachusetts; top 29% in the U.S. |
| RN turnover (%) | 40.0 | 42.6 | 42.9 | top 46% in Massachusetts; top 46% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.96, RN 0.58, weekend 3.56.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.96 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Day Brook Village Senior Living. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Integritus Healthcare INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/01/2022 |
| Integritus Healthcare Management Services INC | Organization | 5% or Greater Indirect Ownership Interest | 100% | 02/01/2022 |
| Gingras, Marcie Jo | Individual | Corporate Officer | NOT APPLICABLE | 12/31/2021 |
| Gingras, Marcie Jo | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2022 |
| Integritus Healthcare INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/01/2022 |
| Integritus Healthcare INC | Organization | ADP of the SNF | NOT APPLICABLE | 02/27/2025 |
| Integritus Healthcare Management Services INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/01/2022 |
| Integritus Healthcare Management Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 02/27/2025 |
| Jones, William | Individual | Corporate Director | NOT APPLICABLE | 05/12/2017 |
| Jones, William | Individual | Corporate Officer | NOT APPLICABLE | 05/12/2017 |
| Jones, William | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2022 |
| Kazi, Fahim | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2022 |
| Kazi, Fahim | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2022 |
| Walton, Dane | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2022 |
| Walton, Dane | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2022 |
All 15 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Integritus Healthcare — 14 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- East Longmeadow Skilled Nursing Center — East Longmeadow, MA · overall 4/5
- Fairview Commons Nursing & Rehabilitation Center — Great Barrington, MA · overall 1/5
- Hathaway Manor Extended Care — New Bedford, MA · overall 2/5
- Hillcrest Commons Nursing & Rehabilitation Center — Pittsfield, MA · overall 1/5
- Hunt Nursing & Rehab Center — Danvers, MA · overall 4/5
- Linda Manor Extended Care Facility — Leeds, MA · overall 3/5
- Mt Greylock Extended Care Facility — Pittsfield, MA · overall 5/5
- North Adams Commons Nursing & Rehabilitation Cente — North Adams, MA · overall 5/5
Listed by state, then facility name — not a ranking. Showing 8 of the 13 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "If I ask for a copy of my family member's records, how quickly will I get them and what does it cost?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How is pest control handled here, and when was the last treatment or inspection?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 37% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 15 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 37 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Massachusetts Veterans Home at Holyoke | 0.7 mi | Holyoke, MA | —/5 | ||
| Care One at Holyoke | 1.2 mi | Holyoke, MA | ★★★★★ | 5/5 | |
| Regalcare at Holyoke | 1.2 mi | Holyoke, MA | ★☆☆☆☆ | 2/5 | |
| Renaissance Manor on Cabot | 1.3 mi | Holyoke, MA | ★★★★★ | 4/5 | |
| Mission Care at Holyoke | 2.3 mi | Holyoke, MA | ★☆☆☆☆ | 1/5 | abuse |
| Mont Marie Rehabilitation & Healthcare Center | 2.6 mi | Holyoke, MA | ★★★★☆ | 3/5 | |
| Mary's Meadow at Providence Place | 3.3 mi | Holyoke, MA | ★★★★★ | 5/5 | |
| South Hadley Rehabilitation and Nursing Center | 3.4 mi | South Hadley, MA | ★★☆☆☆ | 2/5 | |
| Vantage at West Springfield LLC | 3.6 mi | West Springfield, MA | ★★★☆☆ | 3/5 | |
| Chicopee Rehabilitation and Nursing | 5.9 mi | Chicopee, MA | ★★★☆☆ | 3/5 | |
| Vantage at Westfield LLC | 8.2 mi | Westfield, MA | ★★☆☆☆ | 3/5 | |
| Care One at Northampton | 8.2 mi | Northampton, MA | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Hampden, MA — 26 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- East Longmeadow Skilled Nursing Center — East Longmeadow, MA · overall 4/5
- Hampden Post Acute — Wilbraham, MA · overall 3/5
- Julian J Levitt Family Nursing Home — Longmeadow, MA · overall 4/5
- Life Care Center of Wilbraham — Wilbraham, MA · overall 4/5
- Loomis Lakeside at Reeds Landing — Springfield, MA · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 225269.