Care One at Northampton

How to file a complaint about care →

2 fines totaling $39,819.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.58, RN 0.52, weekend 3.12.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.58 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 7 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Careone — 37 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Care One at Peabody — Peabody, MA · overall 5/5
• Care One at Randolph — Randolph, MA · overall 1/5
• Care One at Redstone — East Longmeadow, MA · overall 2/5
• Care One at Weymouth — Weymouth, MA · overall 2/5
• Care One at Wilmington — Wilmington, MA · overall 5/5
• Careone at Cresskill — Cresskill, NJ · overall 4/5
• Careone at East Brunswick — East Brunswick, NJ · overall 3/5
• Careone at Evesham — Marlton, NJ · overall 4/5

Listed by state, then facility name — not a ranking. Showing 8 of the 36 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "If my family member falls or their condition changes, exactly when and how will I be notified?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "Who completes resident assessments here, and how do you check them for accuracy?"
• "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
• "How do you keep residents' medical records accurate, complete, and secure?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Massachusetts midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 50% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Northampton →