Our Ladys Center for Rehabilitation & Healthcare
1100 Clematis Ave, Pleasantville, NJ 08232 · Atlantic County · 214 certified beds · avg 182 residents/day · certified since Jan 1, 1967
Part of chain: CENTER MANAGEMENT GROUP (16 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (26)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 31, 2024 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Dec 31, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Dec 31, 2024 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Dec 31, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Dec 31, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Dec 31, 2024 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Dec 31, 2024 | D · Potential for harm, one-off | The facility did not make sure residents actually saw their doctor face-to-face at all required visits. Doctors must examine nursing home residents in person on a regular schedule. |
| Dec 31, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 22, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 22, 2023 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Nov 22, 2023 | E · Potential for harm, repeated | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. |
| Nov 22, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Nov 22, 2023 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Nov 22, 2023 | D · Potential for harm, one-off | The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. |
| Nov 22, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 22, 2023 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Nov 22, 2023 | D · Potential for harm, one-off | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. |
| Nov 22, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Feb 9, 2022 | E · Potential for harm, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Feb 9, 2022 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 9, 2022 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Feb 9, 2022 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Feb 9, 2022 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Feb 9, 2022 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Feb 9, 2022 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 9, 2022 | D · Potential for harm, one-off | The facility did not make sure its staff were vaccinated for COVID-19 in accordance with the federal requirements in effect at the time. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 8).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 8 | 0 | E |
| 2023 | 10 | 0 | F |
| 2024 | 8 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New Jersey avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.22 | 3.88 | 3.95 | bottom 18% in New Jersey; bottom 23% in the U.S. |
| Registered Nurse hours | 0.58 | 0.67 | 0.69 | top 48% in New Jersey; bottom 49% in the U.S. |
| Weekend total nurse staffing | 2.88 | 3.53 | 3.50 | bottom 15% in New Jersey; bottom 25% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.35 | 0.50 | 0.48 | bottom 41% in New Jersey; bottom 42% in the U.S. |
| Total nursing staff turnover (%) | 33.8 | 39.7 | 45.8 | top 33% in New Jersey; top 21% in the U.S. |
| RN turnover (%) | 20.0 | 37.7 | 42.9 | top 15% in New Jersey; top 13% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.43, RN 0.61, weekend 3.07. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Boehm, Caroline | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/01/2015 |
| Gros, Charles-Edouard | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/01/2015 |
| Pleasantville Ventures LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/01/2015 |
| Babroff, Sherri | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/15/2015 |
| Babroff, Sherri | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/15/2015 |
| Babroff, Sherri | Individual | ADP of the SNF | NOT APPLICABLE | 12/15/2015 |
| Boehm, Caroline | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2015 |
| Delaney, Diane | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/14/2025 |
| Delaney, Diane | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/14/2025 |
| Delaney, Diane | Individual | ADP of the SNF | NOT APPLICABLE | 07/14/2025 |
| Flancia, Maria | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/17/2022 |
| Flancia, Maria | Individual | ADP of the SNF | NOT APPLICABLE | 01/17/2022 |
| Greystone Funding Company LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 08/01/2020 |
| Gros, Charles-Edouard | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2015 |
| Klein, Baruch | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2015 |
| Klein, Baruch | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2015 |
| Levi, Shlomo | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/01/2022 |
| Levi, Shlomo | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2022 |
| Levi, Shlomo | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2022 |
| Pleasantville Ventures LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/01/2015 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "How often does the attending doctor physically see each resident, and how is that documented?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Meadowview Nursing and Rehabilitation Center | 0.8 mi | Northfield, NJ | ★★☆☆☆ | 2/5 | |
| Excel Care at Egg Harbor | 2.2 mi | Egg Harbor Township, NJ | ★★★★☆ | 3/5 | |
| Complete Care at Linwood, LLC | 3.7 mi | Linwood, NJ | ★★☆☆☆ | 2/5 | |
| Preferred Care at Absecon | 4.6 mi | Absecon, NJ | ★★★★★ | 4/5 | |
| Excel Care at the Pines | 6.2 mi | Atlantic City, NJ | ★★☆☆☆ | 2/5 | |
| Atlas Healthcare at Seashore Gardens | 6.6 mi | Galloway Township, NJ | ★★★☆☆ | 2/5 | |
| Health Center at Galloway, the | 6.7 mi | Galloway Township, NJ | ★★☆☆☆ | 2/5 | |
| Royal Suites Health Care & Rehabilitation | 6.7 mi | Galloway Township, NJ | ★★★★☆ | 4/5 | |
| United Methodist Communities at the Shores | 8.6 mi | Ocean City, NJ | ★★★★☆ | 4/5 | |
| Autumn Lake Healthcare at Oceanview | 15.8 mi | Ocean View, NJ | ★★★☆☆ | 3/5 | |
| Seacrest Rehabilitation and Healthcare Center | 15.8 mi | Little Egg Harbor TW, NJ | ★★★☆☆ | 2/5 | |
| Mystic Meadows Rehabilitation and Nursing Center | 19.3 mi | Little Egg Harbor TW, NJ | ★★★★☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 315054.