United Methodist Communities at the Shores
2201 Bay Avenue, Ocean City, NJ 08226 · Cape May County · 60 certified beds · avg 56 residents/day · certified since Feb 16, 1998
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (14)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 29, 2025 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Aug 29, 2025 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Aug 29, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 29, 2025 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Feb 20, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 20, 2024 | E · Potential for harm, repeated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Feb 20, 2024 | E · Potential for harm, repeated | The facility did not serve meals and snacks at times that fit residents' needs, preferences, and requests, or did not offer nourishing alternatives for residents who want to eat outside scheduled meal times. |
| Feb 20, 2024 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Feb 20, 2024 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint |
| Feb 20, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Feb 20, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Feb 20, 2024 | D · Potential for harm, one-off | The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention. |
| Nov 5, 2021 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 5, 2021 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (8 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 2 | 0 | F |
| 2024 | 8 | 0 | F |
| 2025 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New Jersey avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.31 | 3.88 | 3.95 | top 21% in New Jersey; top 29% in the U.S. |
| Registered Nurse hours | 0.91 | 0.67 | 0.69 | top 17% in New Jersey; top 20% in the U.S. |
| Weekend total nurse staffing | 3.93 | 3.53 | 3.50 | top 21% in New Jersey; top 25% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.71 | 0.50 | 0.48 | top 15% in New Jersey; top 16% in the U.S. |
| Total nursing staff turnover (%) | 40.7 | 39.7 | 45.8 | bottom 46% in New Jersey; top 38% in the U.S. |
| RN turnover (%) | 43.8 | 37.7 | 42.9 | bottom 35% in New Jersey; bottom 46% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.18, RN 0.88, weekend 3.81. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Conti, Joseph | Individual | ADP of the SNF | NOT APPLICABLE | 02/25/2025 |
| Ellis, Julie | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/14/2005 |
| Ellis, Julie | Individual | ADP of the SNF | NOT APPLICABLE | 10/14/2005 |
| Peterson, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/16/2019 |
| Peterson, Robert | Individual | ADP of the SNF | NOT APPLICABLE | 09/16/2019 |
| Zauner, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/09/2021 |
| Zauner, James | Individual | ADP of the SNF | NOT APPLICABLE | 08/09/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "What happens if a resident is hungry between meals or misses a mealtime — what food options are available?"
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Complete Care at Linwood, LLC | 5.3 mi | Linwood, NJ | ★★☆☆☆ | 2/5 | |
| Autumn Lake Healthcare at Oceanview | 8.0 mi | Ocean View, NJ | ★★★☆☆ | 3/5 | |
| Meadowview Nursing and Rehabilitation Center | 8.3 mi | Northfield, NJ | ★★☆☆☆ | 2/5 | |
| Our Ladys Center for Rehabilitation & Healthcare | 8.6 mi | Pleasantville, NJ | ★★★★☆ | 3/5 | |
| Excel Care at Egg Harbor | 10.6 mi | Egg Harbor Township, NJ | ★★★★☆ | 3/5 | |
| Fountain Springs at Cape May Nursing & Rehab Cente | 11.5 mi | Cape May Court House, NJ | ★★★★★ | 4/5 | |
| Excel Care at the Pines | 12.0 mi | Atlantic City, NJ | ★★☆☆☆ | 2/5 | |
| Preferred Care at Absecon | 13.2 mi | Absecon, NJ | ★★★★★ | 4/5 | |
| Royal Suites Health Care & Rehabilitation | 14.8 mi | Galloway Township, NJ | ★★★★☆ | 4/5 | |
| Health Center at Galloway, the | 14.8 mi | Galloway Township, NJ | ★★☆☆☆ | 2/5 | |
| Atlas Healthcare at Seashore Gardens | 14.8 mi | Galloway Township, NJ | ★★★☆☆ | 2/5 | |
| Crest Haven Nursing and Rehabilitation Center | 16.0 mi | Cape May Court House, NJ | ★★★★☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 315394.