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Heritage Manor West
7060 Cottonwood Blvd, Shreveport, LA 71129 (opens Google Maps) · Caddo County · (318) 686-1400· 140 certified beds · avg 112 residents/day · certified since Nov 1, 1997 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: THE BEEBE FAMILY (48 facilities, chain avg rating 2.8★)
3/5
Health inspection rating (on-site)
inspected Mar 11, 2026
0
Serious findings on record
$0
Fines, last 3 years
4.11
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 17 inspection findings. Open the full record below to read every finding.
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. F-0677
The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. F-0698
View all 17 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 11, 2026 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Mar 11, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Mar 11, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Mar 11, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · F-0628 |
| Mar 11, 2026 | D · Potential for more than minimal harm, isolated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| Mar 11, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Mar 11, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Mar 11, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have firmly secured handrails on both sides of its hallways. · F-0924 |
| Jan 8, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Jan 8, 2025 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jan 8, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jan 8, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Jan 8, 2025 | D · Potential for more than minimal harm, isolated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| Dec 10, 2024 | E · Potential for more than minimal harm, pattern | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · from a complaint · F-0693 |
| Dec 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677 |
| Jan 10, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Jan 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (5 → 8).
All citationsSerious citations (G–L)
2024
All citations: 4
Serious citations (G–L): 0
2025
All citations: 5
Serious citations (G–L): 0
2026
All citations: 8
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 4 | 0 | E |
| 2025 | 5 | 0 | E |
| 2026 | 8 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityLouisiana averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.11
Louisiana average: 4.04
U.S. average: 3.95
Registered Nurse hours
This facility: 0.37
Louisiana average: 0.32
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.62
Louisiana average: 3.45
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.11 | 4.04 | 3.95 | top 44% in Louisiana; top 35% in the U.S. |
| Registered Nurse hours | 0.37 | 0.32 | 0.69 | top 19% in Louisiana; bottom 18% in the U.S. |
| Weekend total nurse staffing | 3.62 | 3.45 | 3.50 | top 32% in Louisiana; top 37% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.12 | 0.20 | 0.48 | bottom 32% in Louisiana; bottom 2% in the U.S. |
| Total nursing staff turnover (%) | 42.6 | 47.6 | 45.8 | top 32% in Louisiana; top 43% in the U.S. |
| RN turnover (%) | 36.4 | 41.6 | 42.9 | top 42% in Louisiana; top 40% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.80, RN 0.35, weekend 3.36.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.80 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 1/5 · long-stay residents: 3/5 · short-stay residents: 1/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Heritage Manor West. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Act Investments, LLC | Organization | 5% or Greater Direct Ownership Interest | 15% | 11/01/2014 |
| Beebe, Nancy | Individual | 5% or Greater Indirect Ownership Interest | 14% | 11/01/2014 |
| David & Felicia Stallard Child Tr | Organization | 5% or Greater Indirect Ownership Interest | 5% | 01/01/2014 |
| Elton Glynn Beebe Jr. & Nancy Doty Beebe Irrv Tr Ua | Organization | 5% or Greater Indirect Ownership Interest | 5% | 11/01/2014 |
| Gerard and Alison Danos Childrens Tr | Organization | 5% or Greater Indirect Ownership Interest | — | 11/01/2014 |
| Joseph & Alison Sadler Children Tr | Organization | 5% or Greater Indirect Ownership Interest | — | 11/01/2014 |
| Lena Heritage LLC | Organization | 5% or Greater Direct Ownership Interest | 85% | 11/01/2014 |
| Sadler, Joseph | Individual | 5% or Greater Indirect Ownership Interest | 14% | 11/01/2014 |
| Stallard, David | Individual | 5% or Greater Indirect Ownership Interest | 14% | 11/01/2014 |
| Account Management Services INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Account Management Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2010 |
| Administrative Systems INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Administrative Systems INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2010 |
| Aria Care Management LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/01/2022 |
| Beebe, Bobby | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2013 |
| Beebe, Bobby | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2013 |
| Beebe, Elton | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2014 |
| Beebe, Elton | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Beebe, Nancy | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Garcia, Gloria | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/05/2013 |
Showing 20 of 44 parties CMS has on file for this facility; 24 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain The Beebe Family — 48 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Landmark Nursing Center Hammond — Hammond, LA · overall 2/5
- Landmark of Acadiana — Saint Martinville, LA · overall 4/5
- Landmark of Baton Rouge — Baton Rouge, LA · overall 3/5
- Landmark of Lake Charles — Lake Charles, LA · overall 3/5
- Landmark of Plaquemine — Plaquemine, LA · overall 4/5
- Landmark of Rayne — Rayne, LA · overall 3/5
- Landmark South Nursing & Rehabilitation Center — Baton Rouge, LA · overall 4/5
- Lexington House — Alexandria, LA · overall 1/5
Listed by state, then facility name — not a ranking. Showing 8 of the 47 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Are there secure handrails on both sides of every hallway, and how often are they checked?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 43% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 44 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 29 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Guest House Skilled Nursing and Rehabilitation | 4.1 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | |
| Southern Hills Healthcare and Rehabilitation | 4.4 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | |
| The Bradford Skilled Nursing and Rehabilitation | 4.5 mi | Shreveport, LA | ★☆☆☆☆ | 2/5 | |
| Heritage Manor South | 4.5 mi | Shreveport, LA | ★★★★☆ | 4/5 | |
| Southern Oaks Nursing & Rehabilitation Center | 5.1 mi | Shreveport, LA | ★★★☆☆ | 2/5 | |
| Progressive Care Center | 5.3 mi | Shreveport, LA | ★★★☆☆ | 4/5 | |
| Willis-Knighton Extended Care Center | 5.3 mi | Shreveport, LA | ★★★★☆ | 5/5 | |
| Roseview Nursing and Rehabilitation Center | 5.5 mi | Shreveport, LA | ★★☆☆☆ | 2/5 | abuse |
| Shreveport Manor Skilled Nursing & Rehabilitation | 5.5 mi | Shreveport, LA | ★☆☆☆☆ | 2/5 | |
| Garden Park Nursing & Rehab Ctr, LLC | 5.6 mi | Shreveport, LA | ★★★☆☆ | 3/5 | |
| Claiborne Healthcare Center | 6.1 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | |
| Magnolia Manor Nursing and Rehab Ctr, LLC | 6.2 mi | Shreveport, LA | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Caddo, LA — 22 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Highland Place Rehab and Nursing Center — Shreveport, LA · overall 1/5
- Live Oak — Shreveport, LA · overall 4/5
- Pierremont Healthcare Center — Shreveport, LA · overall 1/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 195447.