Heritage Manor of Ville Platte
2020 W. Main Street, Ville Platte, LA 70586 · Evangeline County · 124 certified beds · avg 110 residents/day · certified since Nov 16, 2000
Part of chain: THE BEEBE FAMILY (48 facilities, chain avg rating 2.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Sep 17, 2024 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Sep 13, 2024 (Past Non-Compliance)
All citations in the current public record (20)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 29, 2026 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Jan 29, 2026 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 9, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| May 29, 2025 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint |
| May 29, 2025 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · from a complaint |
| May 29, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint |
| May 29, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Oct 30, 2024 | E · Potential for harm, repeated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Oct 30, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Oct 30, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Oct 30, 2024 | D · Potential for harm, one-off | The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. |
| Oct 30, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Oct 30, 2024 | D · Potential for harm, one-off | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. |
| Sep 17, 2024 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Apr 11, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Oct 11, 2023 | E · Potential for harm, repeated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Oct 11, 2023 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Oct 11, 2023 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Oct 11, 2023 | D · Potential for harm, one-off | The facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving. |
| Oct 11, 2023 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (6 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 5 | 0 | E |
| 2024 | 8 | 1 | G ▲ |
| 2025 | 5 | 0 | D |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $11,022.
| Date | Type | Amount / length |
|---|---|---|
| Sep 17, 2024 | Fine | $11,022 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.11 | 4.04 | 3.95 | top 44% in Louisiana; top 35% in the U.S. |
| Registered Nurse hours | 0.37 | 0.32 | 0.69 | top 21% in Louisiana; bottom 18% in the U.S. |
| Weekend total nurse staffing | 3.28 | 3.45 | 3.50 | bottom 41% in Louisiana; bottom 46% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.08 | 0.20 | 0.48 | bottom 7% in Louisiana; bottom 1% in the U.S. |
| Total nursing staff turnover (%) | 36.9 | 47.6 | 45.8 | top 20% in Louisiana; top 29% in the U.S. |
| RN turnover (%) | 25.0 | 41.6 | 42.9 | top 26% in Louisiana; top 20% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.09, RN 0.37, weekend 3.26. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 1/5 · long-stay residents: 2/5 · short-stay residents: 1/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Act Investments, LLC | Organization | 5% or Greater Direct Ownership Interest | 15% | 01/01/2010 |
| David & Felicia Stallard Child Tr | Organization | 5% or Greater Indirect Ownership Interest | 5% | 01/01/2010 |
| Elton Glynn Beebe Jr. & Nancy Doty Beebe Irrv Tr Ua | Organization | 5% or Greater Indirect Ownership Interest | 5% | 01/01/2010 |
| Gerard and Alison Danos Childrens Tr | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2010 |
| Joseph & Alison Sadler Children Tr | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2010 |
| Medico LLC | Organization | 5% or Greater Direct Ownership Interest | 85% | 01/01/2010 |
| Account Management Services INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Account Management Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2010 |
| Administrative Systems INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Administrative Systems INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2010 |
| Beebe, Bobby | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2013 |
| Beebe, Bobby | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2013 |
| Beebe, Elton | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Beebe, Elton | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Fontenot, Thomas | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2000 |
| Fontenot, Thomas | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2000 |
| Medico LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Parkinson, Toni | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2011 |
| Parkinson, Toni | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Parkinson, Toni | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2010 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Savoy Care Center | 7.6 mi | Mamou, LA | ★★☆☆☆ | 3/5 | |
| Prairie Manor Nursing Home | 8.9 mi | Pine Prairie, LA | ★★★★☆ | 4/5 | |
| Eunice Manor | 14.6 mi | Eunice, LA | ★★★☆☆ | 4/5 | |
| Oak Lane Wellness & Rehabilitative Center | 15.6 mi | Eunice, LA | ★★☆☆☆ | 2/5 | |
| Our Lady of Prompt Succor Nursing Facility | 16.9 mi | Opelousas, LA | ★★★★☆ | 4/5 | |
| Heritage Manor of Opelousas | 17.4 mi | Opelousas, LA | ★☆☆☆☆ | 2/5 | |
| Bayou Vista Nursing and Rehab Center | 19.2 mi | Bunkie, LA | ★★★☆☆ | 4/5 | |
| Senior Village Nursing & Rehabilitation Center | 19.9 mi | Opelousas, LA | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 195507.