Harmony House Nursing and Rehabilitation Center, I

1825 Laurel St., Shreveport, LA 71103 (opens Google Maps) · Caddo County · (318) 424-5251· 115 certified beds · avg 112 residents/day · certified since Apr 1, 1997 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: CENTRAL MANAGEMENT COMPANY (21 facilities, chain avg rating 2.6★)

5/5

Health inspection rating (on-site)

inspected Oct 1, 2025

Serious findings on record

Fines, last 3 years

4.55

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 9 inspection findings. Open the full record below to read every finding.

Oct 1, 2025E · Potential for more than minimal harm, pattern
The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · from a complaint F-0604
Oct 1, 2025E · Potential for more than minimal harm, pattern
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
Oct 1, 2025D · Potential for more than minimal harm, isolated
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689

View all 9 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Oct 1, 2025	E · Potential for more than minimal harm, pattern	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · from a complaint · F-0604
Oct 1, 2025	E · Potential for more than minimal harm, pattern	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Oct 1, 2025	D · Potential for more than minimal harm, isolated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Oct 1, 2025	D · Potential for more than minimal harm, isolated	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Oct 1, 2025	D · Potential for more than minimal harm, isolated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692
Aug 2, 2023	E · Potential for more than minimal harm, pattern	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Aug 2, 2023	E · Potential for more than minimal harm, pattern	The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. · F-0678
Aug 2, 2023	E · Potential for more than minimal harm, pattern	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Aug 2, 2023	E · Potential for more than minimal harm, pattern	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · F-0725

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2023

2025

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Serious (G–L)	Worst severity that year
2023	4	0	E
2025	5	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityLouisiana averageU.S. average

Total nurse staffing (hours per resident per day)

4.55

4.04

3.95

Registered Nurse hours

0.47

0.32

0.69

Weekend total nurse staffing

4.06

3.45

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.55	4.04	3.95	top 21% in Louisiana; top 22% in the U.S.
Registered Nurse hours	0.47	0.32	0.69	top 9% in Louisiana; bottom 33% in the U.S.
Weekend total nurse staffing	4.06	3.45	3.50	top 14% in Louisiana; top 21% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.25	0.20	0.48	top 14% in Louisiana; bottom 21% in the U.S.
Total nursing staff turnover (%)	47.0	47.6	45.8	top 50% in Louisiana; bottom 44% in the U.S.
RN turnover (%)	33.3	41.6	42.9	top 34% in Louisiana; top 33% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.48, RN 0.36, weekend 3.10.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.48 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: —/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Harmony House Nursing and Rehabilitation Center, I. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Freda Price Zimmerman 1997 Trust	Organization	5% or Greater Direct Ownership Interest	6%	07/01/1978
Jones, Heather	Individual	5% or Greater Direct Ownership Interest	6%	07/09/2018
Maumalanga, Holly	Individual	5% or Greater Direct Ownership Interest	17%	07/09/2018
Zimmerman, Freda	Individual	5% or Greater Direct Ownership Interest	11%	03/31/2025
Zimmerman, Heath	Individual	5% or Greater Direct Ownership Interest	6%	07/09/2018
Bolwahnn, Sheila	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2008
Cantrell, Jeffrey Lee	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2013
Central Management Company, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	03/01/2016
Central Management Company, LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/06/2025
Freda Price Zimmerman 1997 Trust	Organization	ADP of the SNF	NOT APPLICABLE	07/01/1978
Jones, Heather	Individual	ADP of the SNF	NOT APPLICABLE	07/09/2018
Maumalanga, Holly	Individual	ADP of the SNF	NOT APPLICABLE	07/09/2018
Price, Teddy	Individual	Operational/Managerial Control	NOT APPLICABLE	03/01/2025
Price, Teddy	Individual	ADP of the SNF	NOT APPLICABLE	03/01/2025
Rogers, Dawn	Individual	ADP of the SNF	NOT APPLICABLE	03/01/1993
Shelton, James	Individual	ADP of the SNF	NOT APPLICABLE	07/23/1990
Zimmerman, Freda	Individual	ADP of the SNF	NOT APPLICABLE	03/31/2025
Zimmerman, Heath	Individual	ADP of the SNF	NOT APPLICABLE	07/09/2018

All 18 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Central Management Company — 21 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Hilltop Nursing & Rehabilitation Center — Pineville, LA · overall 1/5abuse
Jefferson Manor Nursing and Rehab Ctr, LLC — Baton Rouge, LA · overall 1/5
Landmark Nursing & Rehabilitation Ctr of West Mon — West Monroe, LA · overall 2/5
Magnolia Manor Nursing and Rehab Ctr, LLC — Shreveport, LA · overall 3/5
Plantation Manor Nursing and Rehab Center, LLC — Winnsboro, LA · overall 4/5
Plantation Oaks Nursing & Rehabilitation Center — Wisner, LA · overall 2/5
Resthaven Nursing & Rehab Center, LLC — Lake Charles, LA · overall 1/5
River Oaks Nursing & Rehabilitation Center LLC — Baker, LA · overall 3/5abuse

Listed by state, then facility name — not a ranking. Showing 8 of the 20 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your policy on physical restraints, and what alternatives do you try first?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
"What is your nurse and aide staffing ratio on each shift, including nights and weekends?"

Also worth asking anywhere

"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 47% total nursing staff turnover here — who on the care team has been with you longest?"
"The ownership record on file lists 18 owning or managing parties — who makes the decisions about staffing levels?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 29 within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Shreveport Manor Skilled Nursing & Rehabilitation	1.1 mi	Shreveport, LA	★☆☆☆☆	2/5
Progressive Care Center	1.1 mi	Shreveport, LA	★★★☆☆	4/5
Willis-Knighton Extended Care Center	1.1 mi	Shreveport, LA	★★★★☆	5/5
Roseview Nursing and Rehabilitation Center	1.2 mi	Shreveport, LA	★★☆☆☆	2/5	abuse
Claiborne Healthcare Center	1.3 mi	Shreveport, LA	★☆☆☆☆	1/5
Magnolia Manor Nursing and Rehab Ctr, LLC	1.3 mi	Shreveport, LA	★★★☆☆	3/5
Highland Place Rehab and Nursing Center	1.4 mi	Shreveport, LA	★☆☆☆☆	1/5
Southern Oaks Nursing & Rehabilitation Center	1.9 mi	Shreveport, LA	★★★☆☆	2/5
Pierremont Healthcare Center	3.2 mi	Shreveport, LA	★☆☆☆☆	1/5
Pilgrim Manor Skilled Nursing and Rehabilitation	4.3 mi	Bossier City, LA	★☆☆☆☆	1/5	abuse
Booker T. Washington Skilled Nursing and Rehabilit	4.3 mi	Shreveport, LA	★★☆☆☆	4/5
Northwest Louisiana Veterans Home	4.4 mi	Bossier City, LA	★★★★☆	5/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Caddo, LA — 22 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Heritage Manor of Stratmore Nursing & Rehab Ctr — Shreveport, LA · overall 4/5
Heritage Manor South — Shreveport, LA · overall 4/5
Heritage Manor West — Shreveport, LA · overall 2/5
Live Oak — Shreveport, LA · overall 4/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Shreveport →

Facility data as of CMS processing date 2026-08-01. CCN 195404.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Harmony House Nursing and Rehabilitation Center, I

1825 Laurel St., Shreveport, LA 71103 · (318) 424-5251

Health inspection rating 5/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
☐ "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 47% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "The ownership record on file lists 18 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195404 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)