1103 W McNeese, Lake Charles, LA 70605 (opens Google Maps) · Calcasieu County · (337) 477-6371· 162 certified beds · avg 109 residents/day · certified since Jun 1, 1997 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: CENTRAL MANAGEMENT COMPANY (21 facilities, chain avg rating 2.6★)
New to these records? How to read an inspection report →
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Immediate jeopardy, widespread · Aug 20, 2024 · F-0812
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Why it matters: Unsafe food handling is one of the most common causes of food poisoning, which can be dangerous for frail residents.
Severity (L): Immediate jeopardy to resident health or safety was cited. The scope was widespread: a systemic or pervasive problem. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Sep 17, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, widespread · Aug 20, 2024 · F-0835
The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents.
Why it matters: Poor administration often shows up as understaffing, supply shortages, and care problems across the whole facility.
Severity (L): Immediate jeopardy to resident health or safety was cited. The scope was widespread: a systemic or pervasive problem. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Sep 17, 2024 (Deficient, Provider has date of correction)
Showing the latest 3 of 20 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). F-0628
The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. F-0637
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 20, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · F-0628 |
| Aug 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. · F-0637 |
| Aug 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Aug 20, 2024 | ▲ L · Immediate jeopardy, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 20, 2024 | ▲ L · Immediate jeopardy, widespread | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · F-0835 |
| Aug 20, 2024 | F · Potential for more than minimal harm, widespread | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · F-0925 |
| Aug 20, 2024 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Aug 20, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Aug 20, 2024 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| Aug 20, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Aug 20, 2024 | D · Potential for more than minimal harm, isolated | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · F-0726 |
| Aug 20, 2024 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Aug 20, 2024 | D · Potential for more than minimal harm, isolated | The facility has more than 120 beds but did not hire a qualified full-time social worker as required. · F-0850 |
| Aug 20, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jul 26, 2023 | E · Potential for more than minimal harm, pattern | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Jul 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. · F-0637 |
| Jul 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Jul 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644 |
| Jul 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
Citations from standard inspections decreased between the last two inspection cycles (11 → 4).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 5 | 0 | E |
| 2024 | 11 | 2 | L ▲ |
| 2025 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
1 fine totaling $34,369.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Aug 20, 2024 | Fine | $34,369 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.84 | 4.04 | 3.95 | bottom 41% in Louisiana; top 46% in the U.S. |
| Registered Nurse hours | 0.41 | 0.32 | 0.69 | top 14% in Louisiana; bottom 24% in the U.S. |
| Weekend total nurse staffing | 3.61 | 3.45 | 3.50 | top 34% in Louisiana; top 37% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.44 | 0.20 | 0.48 | top 5% in Louisiana; top 41% in the U.S. |
| Total nursing staff turnover (%) | 42.1 | 47.6 | 45.8 | top 30% in Louisiana; top 42% in the U.S. |
| RN turnover (%) | 11.1 | 41.6 | 42.9 | top 8% in Louisiana; top 4% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.17, RN 0.34, weekend 2.98.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.17 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 3/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Resthaven Nursing & Rehab Center, LLC. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Freda Zimmerman Trust | Organization | 5% or Greater Direct Ownership Interest | 17% | 01/01/1987 |
| Kisatchie Health, LLC | Organization | 5% or Greater Direct Ownership Interest | 67% | 01/01/1987 |
| Bolwahnn, Sheila | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2008 |
| Cantrell, Jeffrey Lee | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2013 |
| Central Management Company, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/01/2016 |
| Central Management Company, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2016 |
| Freda Zimmerman Trust | Organization | ADP of the SNF | NOT APPLICABLE | 02/01/2001 |
| Heinen, David | Individual | ADP of the SNF | NOT APPLICABLE | 03/26/2025 |
| Kisatchie Health, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 02/01/2001 |
| Naeem, Asima | Individual | ADP of the SNF | NOT APPLICABLE | 03/26/2025 |
| Price, Teddy | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2025 |
| Price, Teddy | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| Rogers, Dawn | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/1993 |
| Shelton, James | Individual | ADP of the SNF | NOT APPLICABLE | 07/23/1990 |
All 14 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Central Management Company — 21 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 20 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Grand Cove Nursing & Rehabilitation Center | 0.5 mi | Lake Charles, LA | ★★☆☆☆ | 3/5 | |
| The Gardens and Guardian | 0.6 mi | Lake Charles, LA | ★★★★★ | 5/5 | |
| Lake Charles Care Center | 2.2 mi | Lake Charles, LA | ★★★☆☆ | 4/5 | |
| Rosewood Nursing Center | 2.6 mi | Lake Charles, LA | ★★☆☆☆ | 4/5 | |
| Calcasieu Community Care Center | 3.4 mi | Lake Charles, LA | ★★★☆☆ | 3/5 | |
| Landmark of Lake Charles | 3.5 mi | Lake Charles, LA | ★★★☆☆ | 4/5 | |
| Holly Hill House | 6.6 mi | Sulphur, LA | ★☆☆☆☆ | 1/5 | abuse |
| High Hope Care Center | 11.3 mi | Sulphur, LA | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Calcasieu, LA — 10 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 195414.
May we use Google Analytics cookies to measure visits and pages viewed? Optional — every feature works without them. Privacy details