Friendship Village of Tempe
2525 East Southern Avenue, Tempe, AZ 85282 · Maricopa County · 128 certified beds · avg 57 residents/day · certified since Nov 12, 1980
Part of chain: LIFE CARE SERVICES (43 facilities, chain avg rating 4.1★)
4/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
0.00
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (21)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 1, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Apr 1, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Mar 20, 2025 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint |
| Mar 20, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Mar 6, 2025 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Mar 6, 2025 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint |
| Mar 6, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Mar 6, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jan 17, 2025 | E · Potential for harm, repeated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Jan 17, 2025 | E · Potential for harm, repeated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Jan 17, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 17, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 17, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Jan 17, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Jan 17, 2025 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| Jan 17, 2025 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Jan 17, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Jan 17, 2025 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Jan 17, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Oct 6, 2023 | E · Potential for harm, repeated | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Oct 6, 2023 | E · Potential for harm, repeated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | E |
| 2025 | 19 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Arizona avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 0.00 | 3.97 | 3.95 | — |
| Registered Nurse hours | 0.00 | 0.69 | 0.69 | — |
| Weekend total nurse staffing | 0.00 | 3.50 | 3.50 | — |
| Weekend RN hours (not acuity-adjusted) | 0.00 | 0.49 | 0.48 | — |
| Total nursing staff turnover (%) | 46.6 | 45.2 | 45.8 | bottom 47% in Arizona; bottom 46% in the U.S. |
| RN turnover (%) | 41.0 | 43.6 | 42.9 | top 43% in Arizona; top 49% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 0.00, RN 0.00, weekend 0.00. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Tempe Life Care Village INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/04/2012 |
| Camberg, Kevin | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Cassano, Donald | Individual | Corporate Director | NOT APPLICABLE | 01/02/1983 |
| Combs, Suzanne | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2018 |
| Combs, Suzanne | Individual | ADP of the SNF | NOT APPLICABLE | 04/23/2025 |
| Crawford, Cathlene | Individual | Corporate Director | NOT APPLICABLE | 06/08/2021 |
| Foster, Shelley | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Garba, Emily | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2026 |
| Garba, Emily | Individual | ADP of the SNF | NOT APPLICABLE | 05/07/2026 |
| Jensen, Darrell | Individual | Corporate Director | NOT APPLICABLE | 11/01/2017 |
| Jensen, Darrell | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2025 |
| Life Care Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/01/1980 |
| Life Care Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/02/2025 |
| Marvin, Cole | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2007 |
| Pearson, Todd | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Pearson, Todd | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Pulsifer, Marc | Individual | Corporate Director | NOT APPLICABLE | 01/06/2009 |
| Pulsifer, Marc | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2019 |
| Reck, Ross | Individual | Corporate Director | NOT APPLICABLE | 08/02/2016 |
| Reck, Ross | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2019 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Tempe Post Acute | 3.4 mi | Tempe, AZ | ★★★★★ | 5/5 | |
| River Park Post Acute | 3.4 mi | Chandler, AZ | ★★★★★ | 4/5 | |
| Sandridge Post Acute | 3.7 mi | Mesa, AZ | ★★★☆☆ | 2/5 | |
| Mirabella at Asu | 4.0 mi | Tempe, AZ | ★★★☆☆ | 3/5 | |
| Plaza Healthcare | 5.1 mi | Scottsdale, AZ | ★★★★★ | 5/5 | |
| Rehab at Scottsdale Village Square | 6.5 mi | Scottsdale, AZ | —/5 | abuseSFF | |
| Desert Cove Nursing Center | 6.5 mi | Chandler, AZ | ★★☆☆☆ | 1/5 | abuse |
| Chandler Post Acute and Rehabilitation | 6.6 mi | Chandler, AZ | ★★★★☆ | 3/5 | |
| Haven of Scottsdale | 6.8 mi | Scottsdale, AZ | ★★☆☆☆ | 1/5 | |
| Osborn Health and Rehabilitation | 6.8 mi | Scottsdale, AZ | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 035074.