Sante of Chandler
825 South 94th Street, Chandler, AZ 85224 · Maricopa County · 70 certified beds · avg 67 residents/day · certified since Oct 24, 2011
Part of chain: SANTE (5 facilities, chain avg rating 4.4★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (7)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 19, 2026 | F · Potential for harm, facility-wide | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. |
| Feb 19, 2026 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| May 31, 2024 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| May 31, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| May 31, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| May 31, 2024 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 31, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (5 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 5 | 0 | D |
| 2026 | 2 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Arizona avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.88 | 3.97 | 3.95 | top 16% in Arizona; top 15% in the U.S. |
| Registered Nurse hours | 0.61 | 0.69 | 0.69 | top 44% in Arizona; top 47% in the U.S. |
| Weekend total nurse staffing | 4.21 | 3.50 | 3.50 | top 18% in Arizona; top 18% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.36 | 0.49 | 0.48 | bottom 37% in Arizona; bottom 44% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 45.2 | 45.8 | — |
| RN turnover (%) | 0.0 | 43.6 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.84, RN 0.60, weekend 4.17. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Clark, Jere | Individual | 5% or Greater Direct Ownership Interest | — | 09/19/2011 |
| Hansen, Charles | Individual | 5% or Greater Direct Ownership Interest | — | 09/19/2011 |
| Munch Tooke, LLC | Organization | 5% or Greater Direct Ownership Interest | — | 09/19/2011 |
| Munch, Michael | Individual | 5% or Greater Direct Ownership Interest | — | 09/19/2011 |
| Santana Falls LLC | Organization | 5% or Greater Direct Ownership Interest | — | 09/19/2011 |
| Short, Sterling | Individual | 5% or Greater Direct Ownership Interest | — | 09/19/2011 |
| SP Chandler LLC | Organization | 5% or Greater Direct Ownership Interest | — | 09/19/2011 |
| SP Op Chandler LLC | Organization | 5% or Greater Direct Ownership Interest | — | 09/19/2011 |
| Sterling & Jacqueline Holdings,llc | Organization | 5% or Greater Direct Ownership Interest | — | 01/01/2022 |
| Tooke, Arthur | Individual | 5% or Greater Direct Ownership Interest | — | 09/19/2011 |
| Gudino, Lori | Individual | Contracted Managing Employee | NOT APPLICABLE | 06/01/2016 |
| Schaefer, Jacob | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Archstone Care Center | 0.0 mi | Chandler, AZ | ★★★★★ | 4/5 | |
| Chandler Post Acute and Rehabilitation | 0.4 mi | Chandler, AZ | ★★★★☆ | 3/5 | |
| Desert Cove Nursing Center | 0.7 mi | Chandler, AZ | ★★☆☆☆ | 1/5 | abuse |
| River Park Post Acute | 3.6 mi | Chandler, AZ | ★★★★★ | 4/5 | |
| Tempe Post Acute | 6.0 mi | Tempe, AZ | ★★★★★ | 5/5 | |
| Ahwatukee Post Acute | 6.4 mi | Phoenix, AZ | ★★★☆☆ | 3/5 | |
| Friendship Village of Tempe | 7.0 mi | Tempe, AZ | ★★★☆☆ | 4/5 | |
| Wellsprings of Gilbert | 7.5 mi | Gilbert, AZ | ★★★★★ | 5/5 | |
| The Center at Val Vista, LLC | 7.5 mi | Gilbert, AZ | ★★★★★ | 5/5 | |
| Mirabella at Asu | 9.6 mi | Tempe, AZ | ★★★☆☆ | 3/5 | |
| Sandridge Post Acute | 10.2 mi | Mesa, AZ | ★★★☆☆ | 2/5 | |
| Citrus Heights Respiratory and Rehabilitation | 10.6 mi | Mesa, AZ | ★★★☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 035283.