Plaza Healthcare

Name: Plaza Healthcare
Address: 1475 NORTH GRANITE REEF ROAD, Scottsdale, AZ, 85257, US
Telephone: 4809901904

1475 North Granite Reef Road, Scottsdale, AZ 85257 · Maricopa County · 179 certified beds · avg 137 residents/day · certified since Jan 18, 1983

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.44

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (7)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 8, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
May 8, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 24, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jan 24, 2025	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 24, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 31, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Oct 31, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (3 → 2).

Year	Citations	Worst severity that year
2024	2	D
2025	3	D
2026	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Arizona avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.44	3.97	3.95	bottom 32% in Arizona; bottom 33% in the U.S.
Registered Nurse hours	1.10	0.69	0.69	top 11% in Arizona; top 12% in the U.S.
Weekend total nurse staffing	2.88	3.50	3.50	bottom 23% in Arizona; bottom 25% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.22	0.49	0.48	top 4% in Arizona; top 3% in the U.S.
Total nursing staff turnover (%)	47.7	45.2	45.8	bottom 41% in Arizona; bottom 43% in the U.S.
RN turnover (%)	46.9	43.6	42.9	bottom 41% in Arizona; bottom 40% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.84, RN 1.86, weekend 4.89. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Bendheim, John	Individual	Direct Ownership Interest	NOT APPLICABLE	11/01/2012
Berg, Emmett	Individual	Direct Ownership Interest	NOT APPLICABLE	11/01/2012
Berlin Family Investment Company, LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	11/01/2012
Berlin, Alice	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/01/2012
Berlin, Max	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/01/2012
Berlin, William	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/01/2012
Bernstein, Richard	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/01/2012
Borson, Richard	Individual	Direct Ownership Interest	NOT APPLICABLE	11/01/2012
Buchman, Cary	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/01/2012
Buchman, Linda	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/01/2012
Caren Goldenberg Irrevocable Trust	Organization	Indirect Ownership Interest	NOT APPLICABLE	11/01/2012
Cherie Fensten Survivor's Trust	Organization	Direct Ownership Interest	NOT APPLICABLE	11/01/2012
CL Partnership	Organization	Direct Ownership Interest	NOT APPLICABLE	11/01/2012
Cohen, Arille	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/01/2012
Cohen, Jacob	Individual	Direct Ownership Interest	NOT APPLICABLE	11/01/2012
D&S Jonas Family Trust	Organization	Direct Ownership Interest	NOT APPLICABLE	11/01/2012
Dmsi LLC	Organization	5% or Greater Direct Ownership Interest	14%	11/01/2012
Dorfman, Ronald	Individual	Direct Ownership Interest	NOT APPLICABLE	11/01/2012
Dr. David J Elbaum & Sherry F Elbaum Living Trust	Organization	Direct Ownership Interest	NOT APPLICABLE	11/01/2012
E. Michael & Tina J. Loboda Family Trust	Organization	Direct Ownership Interest	NOT APPLICABLE	11/01/2012

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Haven of Scottsdale	1.9 mi	Scottsdale, AZ	★★☆☆☆	1/5
Osborn Health and Rehabilitation	1.9 mi	Scottsdale, AZ	★★★★★	5/5
Heritage Court Post Acute of Scottsdale	1.9 mi	Scottsdale, AZ	★★★☆☆	2/5	abuse
Rehab at Scottsdale Village Square	1.9 mi	Scottsdale, AZ		—/5	abuseSFF
Mirabella at Asu	3.7 mi	Tempe, AZ	★★★☆☆	3/5
Sandridge Post Acute	4.0 mi	Mesa, AZ	★★★☆☆	2/5
Friendship Village of Tempe	5.0 mi	Tempe, AZ	★★★☆☆	4/5
Tempe Post Acute	6.9 mi	Tempe, AZ	★★★★★	5/5
Desert Haven Care Center	7.0 mi	Phoenix, AZ	★☆☆☆☆	1/5	abuse
Desert Terrace Healthcare Center	7.5 mi	Phoenix, AZ	★★★☆☆	2/5	abuse
Advance Health Care of Scottsdale	7.8 mi	Scottsdale, AZ	★★★★★	4/5
Haven Health Sky Harbor, LLC	8.1 mi	Phoenix, AZ	★★☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Scottsdale →

Facility data as of CMS processing date 2026-08-01. CCN 035084.

The Care File

Visit checklist — Plaza Healthcare

1475 North Granite Reef Road, Scottsdale, AZ 85257 · 4809901904

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 035084 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)