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Massachusetts ›East Longmeadow
East Longmeadow Skilled Nursing Center
305 Maple Street, East Longmeadow, MA 01028 (opens Google Maps) · Hampden County · (413) 441-4576· 131 certified beds · avg 127 residents/day · certified since Apr 1, 1989 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: INTEGRITUS HEALTHCARE (14 facilities, chain avg rating 2.8★)
4/5
Health inspection rating (on-site)
inspected Jul 22, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.20
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 30 inspection findings. Open the full record below to read every finding.
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. F-0552
The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. F-0605
View all 30 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 22, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jul 22, 2025 | D · Potential for more than minimal harm, isolated | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · F-0552 |
| Jul 22, 2025 | D · Potential for more than minimal harm, isolated | The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. · F-0605 |
| Jul 22, 2025 | D · Potential for more than minimal harm, isolated | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. · F-0637 |
| Jul 22, 2025 | D · Potential for more than minimal harm, isolated | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · F-0685 |
| Jul 22, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Jul 22, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Jul 22, 2025 | B · Potential for minimal harm, pattern | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| May 7, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| May 7, 2024 | E · Potential for more than minimal harm, pattern | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| May 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644 |
| May 7, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| May 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| May 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| May 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Dec 19, 2022 | E · Potential for more than minimal harm, pattern | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Dec 19, 2022 | E · Potential for more than minimal harm, pattern | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Dec 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Dec 19, 2022 | D · Potential for more than minimal harm, isolated | The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. · F-0622 |
| Dec 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Dec 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Dec 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · F-0685 |
| Dec 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Dec 19, 2022 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| Dec 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD). · F-0742 |
| Dec 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Dec 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. · F-0791 |
| Dec 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Dec 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Dec 19, 2022 | B · Potential for minimal harm, pattern | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (7 → 8).
All citationsSerious citations (G–L)
2022
All citations: 15
Serious citations (G–L): 0
2024
All citations: 7
Serious citations (G–L): 0
2025
All citations: 8
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 15 | 0 | E |
| 2024 | 7 | 0 | E |
| 2025 | 8 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityMassachusetts averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.20
Massachusetts average: 3.89
U.S. average: 3.95
Registered Nurse hours
This facility: 0.66
Massachusetts average: 0.65
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.82
Massachusetts average: 3.51
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.20 | 3.89 | 3.95 | top 25% in Massachusetts; top 32% in the U.S. |
| Registered Nurse hours | 0.66 | 0.65 | 0.69 | top 38% in Massachusetts; top 40% in the U.S. |
| Weekend total nurse staffing | 3.82 | 3.51 | 3.50 | top 25% in Massachusetts; top 29% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.43 | 0.46 | 0.48 | top 43% in Massachusetts; top 43% in the U.S. |
| Total nursing staff turnover (%) | 46.6 | 38.2 | 45.8 | bottom 23% in Massachusetts; bottom 46% in the U.S. |
| RN turnover (%) | 50.0 | 42.6 | 42.9 | bottom 37% in Massachusetts; bottom 39% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.22, RN 0.67, weekend 3.84.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.22 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for East Longmeadow Skilled Nursing Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Fairview Extended Care Services INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 03/26/1990 |
| Integritus Healthcare INC | Organization | 5% or Greater Indirect Ownership Interest | 100% | 03/26/1990 |
| Elder, Ann Maria | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2022 |
| Fairview Extended Care Services INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/01/2022 |
| Fairview Extended Care Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 02/25/2025 |
| Gingras, Marcie Jo | Individual | Corporate Officer | NOT APPLICABLE | 12/13/2021 |
| Gingras, Marcie Jo | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2022 |
| Integritus Healthcare INC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 02/01/2022 |
| Integritus Healthcare Management Services INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/01/2022 |
| Integritus Healthcare Management Services INC | Organization | Trustee of the SNF | NOT APPLICABLE | 02/01/2022 |
| Integritus Healthcare Management Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 02/25/2025 |
| Jones, William | Individual | Corporate Director | NOT APPLICABLE | 02/01/2022 |
| Jones, William | Individual | Corporate Officer | NOT APPLICABLE | 02/01/1993 |
| Jones, William | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2022 |
| Lebeau, Ashley | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2024 |
| Lebeau, Ashley | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2024 |
All 16 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Integritus Healthcare — 14 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Fairview Commons Nursing & Rehabilitation Center — Great Barrington, MA · overall 1/5
- Hathaway Manor Extended Care — New Bedford, MA · overall 2/5
- Hillcrest Commons Nursing & Rehabilitation Center — Pittsfield, MA · overall 1/5
- Hunt Nursing & Rehab Center — Danvers, MA · overall 4/5
- Linda Manor Extended Care Facility — Leeds, MA · overall 3/5
- Mt Greylock Extended Care Facility — Pittsfield, MA · overall 5/5
- North Adams Commons Nursing & Rehabilitation Cente — North Adams, MA · overall 5/5
- Pilgrim Rehabilitation & Skilled Nursing Center — Peabody, MA · overall 4/5
Listed by state, then facility name — not a ranking. Showing 8 of the 13 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you explain health changes and treatment options to residents and their families?"
- "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
- "If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
- "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
- "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 47% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 16 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 47 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Care One at Redstone | 0.6 mi | East Longmeadow, MA | ★★☆☆☆ | 2/5 | |
| Julian J Levitt Family Nursing Home | 1.0 mi | Longmeadow, MA | ★★★★☆ | 3/5 | |
| Chestnut Hill Health and Rehabilitation Center LLC | 1.6 mi | East Longmeadow, MA | ★★★☆☆ | 3/5 | |
| Sixteen Acres Health and Rehabilitation Center LLC | 2.8 mi | Springfield, MA | ★★★★☆ | 4/5 | |
| Loomis Lakeside at Reeds Landing | 3.8 mi | Springfield, MA | ★★★★★ | 5/5 | |
| Agawam East Rehab and Nursing | 4.4 mi | Agawam, MA | ★★★★★ | 4/5 | |
| Agawam North Rehab and Nursing | 4.6 mi | Agawam, MA | ★☆☆☆☆ | 1/5 | |
| Agawam West Rehab and Nursing | 4.6 mi | Agawam, MA | ★★☆☆☆ | 2/5 | |
| Agawam South Rehab and Nursing | 4.6 mi | Agawam, MA | ★★★★☆ | 3/5 | |
| Vantage at Hampden LLC | 4.9 mi | Hampden, MA | ★★★☆☆ | 4/5 | |
| Parkway Pavilion Health and Rehabilitation Center | 5.9 mi | Enfield, CT | ★☆☆☆☆ | 1/5 | abuse |
| Suffield House Rehabilitation and Healthcare Cente | 6.5 mi | Suffield, CT | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Hampden, MA — 26 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Hampden Post Acute — Wilbraham, MA · overall 3/5
- Life Care Center of Wilbraham — Wilbraham, MA · overall 4/5
- Mary's Meadow at Providence Place — Holyoke, MA · overall 5/5
- Massachusetts Veterans Home at Holyoke — Holyoke, MA · overall —/5
- Mission Care at Holyoke — Holyoke, MA · overall 1/5abuse
- Mont Marie Rehabilitation & Healthcare Center — Holyoke, MA · overall 4/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 225331.
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