Pilgrim Rehabilitation & Skilled Nursing Center

Name: Pilgrim Rehabilitation & Skilled Nursing Center
Address: 96 FOREST STREET, Peabody, MA, 01960, US
Telephone: 9785320303

96 Forest Street, Peabody, MA 01960 · Essex County · 152 certified beds · avg 120 residents/day · certified since Jan 1, 1967

Part of chain: INTEGRITUS HEALTHCARE (14 facilities, chain avg rating 2.8★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.77

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (7)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 30, 2025	F · Potential for harm, facility-wide	The facility did not regularly inspect bed frames, mattresses, and bed rails for safety, or the rails and mattresses were not attached safely to the frames.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Feb 29, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2024	1	0	D
2025	6	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.77	3.89	3.95	top 48% in Massachusetts; bottom 50% in the U.S.
Registered Nurse hours	0.76	0.65	0.69	top 21% in Massachusetts; top 30% in the U.S.
Weekend total nurse staffing	3.35	3.51	3.50	bottom 47% in Massachusetts; bottom 50% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.72	0.46	0.48	top 11% in Massachusetts; top 15% in the U.S.
Total nursing staff turnover (%)	37.0	38.2	45.8	top 48% in Massachusetts; top 29% in the U.S.
RN turnover (%)	20.8	42.6	42.9	top 11% in Massachusetts; top 16% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.14, RN 0.84, weekend 3.68. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 2/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Fairview Extended Care Services INC	Organization	5% or Greater Direct Ownership Interest	100%	03/26/1990
Integritus Healthcare INC	Organization	5% or Greater Indirect Ownership Interest	100%	03/26/1990
Collins, Jennifer	Individual	W-2 Managing Employee	NOT APPLICABLE	06/12/2019
Gingras, Marcie Jo	Individual	Corporate Officer	NOT APPLICABLE	12/13/2021
Integritus Healthcare Management Services INC	Organization	Operational/Managerial Control	NOT APPLICABLE	07/18/2022
Jones, William	Individual	Corporate Officer	NOT APPLICABLE	02/01/1993

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How often are beds and bed rails inspected, and who does those checks?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"How do you keep residents' medical records accurate, complete, and secure?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Jeffrey & Susan Brudnick Center for Living	1.2 mi	Peabody, MA	★★★★★	4/5
Care One at Peabody	1.4 mi	Peabody, MA	★★★★★	5/5
Continuing Care at Brooksby Village	1.8 mi	Peabody, MA	★★★★☆	3/5
New England Homes for the Deaf, INC	2.1 mi	Danvers, MA	★★★★☆	3/5
Alliance Health at Rosewood	2.3 mi	Peabody, MA	★★★☆☆	3/5
Brentwood Rehabilitation and Healthcare Ctr (the)	2.9 mi	Danvers, MA	★★★★☆	4/5
Twin Oaks Center	3.2 mi	Danvers, MA	★☆☆☆☆	1/5
Hunt Nursing & Rehab Center	3.2 mi	Danvers, MA	★★★★☆	4/5
Hathorne Hill Rehabilitation and Healthcare Center	3.6 mi	Danvers, MA	★★★★☆	4/5
Life Care Center of the North Shore	3.7 mi	Lynn, MA	★★★★★	4/5
Salem Rehab Center	3.9 mi	Salem, MA	★★★☆☆	3/5
Abbott Skilled Nursing & Rehabilitation Center	4.0 mi	Lynn, MA	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Peabody →

Facility data as of CMS processing date 2026-08-01. CCN 225048.

The Care File

Visit checklist — Pilgrim Rehabilitation & Skilled Nursing Center

96 Forest Street, Peabody, MA 01960 · 9785320303

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How often are beds and bed rails inspected, and who does those checks?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225048 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)