Preferred Care at Wall

Name: Preferred Care at Wall
Address: 2350 HOSPITAL ROAD, Allenwood, NJ, 08720, US
Telephone: 7326838600

2350 Hospital Road, Allenwood, NJ 08720 · Monmouth County · 135 certified beds · avg 130 residents/day · certified since Sep 2, 1997

Part of chain: PREFERRED CARE (13 facilities, chain avg rating 3.7★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.39

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 9, 2025	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · from a complaint
Feb 25, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 25, 2025	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Feb 25, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Feb 25, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Feb 25, 2025	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Feb 25, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 24, 2023	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 9, 2021	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Mar 9, 2021	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Mar 9, 2021	D · Potential for harm, one-off	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 6).

Year	Citations	Worst severity that year
2021	3	D
2023	1	D
2025	7	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New Jersey avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.39	3.88	3.95	bottom 31% in New Jersey; bottom 31% in the U.S.
Registered Nurse hours	0.51	0.67	0.69	bottom 42% in New Jersey; bottom 39% in the U.S.
Weekend total nurse staffing	3.04	3.53	3.50	bottom 27% in New Jersey; bottom 33% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.33	0.50	0.48	bottom 37% in New Jersey; bottom 38% in the U.S.
Total nursing staff turnover (%)	59.3	39.7	45.8	bottom 7% in New Jersey; bottom 17% in the U.S.
RN turnover (%)	53.3	37.7	42.9	bottom 20% in New Jersey; bottom 31% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.60, RN 0.54, weekend 3.22. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Green, Dov	Individual	5% or Greater Direct Ownership Interest	—	09/06/2016
Mermelstein, Boruch	Individual	5% or Greater Direct Ownership Interest	—	09/06/2016
Preferred Care Holdings,llc	Organization	5% or Greater Direct Ownership Interest	—	01/01/2016
Schnell, David	Individual	5% or Greater Direct Ownership Interest	—	09/06/2016
Mermelstein, Boruch	Individual	Contracted Managing Employee	NOT APPLICABLE	01/01/2016
Stern, Samuel	Individual	Corporate Officer	NOT APPLICABLE	12/01/2016

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your policy on physical restraints, and what alternatives do you try first?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Sunnyside Manor	2.3 mi	Wall, NJ	★★★★★	4/5
Willow Springs Rehabilitation and Healthcare Cente	3.1 mi	Brick, NJ	★★★★☆	3/5
Complete Care at Wall LLC	3.4 mi	Wall, NJ	★★☆☆☆	1/5
Careone at Wall	3.9 mi	Wall, NJ	★★★★★	4/5
Complete Care at Laurelton, LLC	4.1 mi	Brick, NJ	★★★☆☆	3/5
Complete Care at Brick LLC	4.3 mi	Brick, NJ	★★★☆☆	3/5
Tower Lodge Care Center	4.4 mi	Wall, NJ	★★★★★	4/5
Concord Healthcare & Rehabilitation Center	4.5 mi	Lakewood, NJ	★★★★★	4/5
Crest Pointe Rehabilitation and Healthcare Center	5.7 mi	Pt Pleasant, NJ	★☆☆☆☆	1/5
Aster Creek Nursing and Rehabilitation Center	6.0 mi	Tinton Falls, NJ	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Allenwood →

Facility data as of CMS processing date 2026-08-01. CCN 315397.

The Care File

Visit checklist — Preferred Care at Wall

2350 Hospital Road, Allenwood, NJ 08720 · 7326838600

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 315397 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)