Complete Care at Wayne Hills Rehab & Resp Center

Name: Complete Care at Wayne Hills Rehab & Resp Center
Address: 130 TERHUNE DRIVE, Wayne, NJ, 07470, US
Telephone: 9738394500

130 Terhune Drive, Wayne, NJ 07470 · Passaic County · 120 certified beds · avg 104 residents/day · certified since Sep 23, 1969

Part of chain: COMPLETE CARE (85 facilities, chain avg rating 3.1★)

1/5

Health inspection rating (on-site)

Serious findings on record

$42,630

Fines, last 3 years

2.72

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Jul 18, 2025 · F-0600 · triggered by a complaint

The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Aug 25, 2025 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Jan 29, 2026 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jan 30, 2026 (Deficient, Provider has date of correction)

All citations in the current public record (35)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 12, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jan 29, 2026	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jan 29, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jan 29, 2026	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Dec 11, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Dec 11, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Dec 3, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Dec 3, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 3, 2025	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 3, 2025	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Jul 18, 2025	▲ J · Immediate jeopardy, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Sep 10, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Sep 10, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
May 24, 2024	E · Potential for harm, repeated	The facility did not make sure the resident's doctor reviewed their care and wrote, signed, and dated progress notes and orders at each required visit.
May 24, 2024	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
May 24, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
May 24, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
May 24, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Sep 26, 2023	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Feb 23, 2022	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Feb 23, 2022	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 23, 2022	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Feb 23, 2022	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 23, 2022	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Feb 23, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 23, 2022	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (5 → 13).

Year	Citations	Serious (G–L)	Worst severity that year
2022	7	0	E
2023	1	0	F
2024	7	0	E
2025	16	1	J ▲
2026	4	1	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

2 fines totaling $42,630.

Date	Type	Amount / length
Dec 11, 2025	Fine	$7,266
Jul 18, 2025	Fine	$35,364

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New Jersey avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.72	3.88	3.95	bottom 1% in New Jersey; bottom 7% in the U.S.
Registered Nurse hours	0.35	0.67	0.69	bottom 13% in New Jersey; bottom 15% in the U.S.
Weekend total nurse staffing	2.48	3.53	3.50	bottom 1% in New Jersey; bottom 9% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.32	0.50	0.48	bottom 33% in New Jersey; bottom 35% in the U.S.
Total nursing staff turnover (%)	35.1	39.7	45.8	top 38% in New Jersey; top 24% in the U.S.
RN turnover (%)	30.8	37.7	42.9	top 36% in New Jersey; top 30% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.36, RN 0.44, weekend 3.07. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Des Capital LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	11/03/2023
JRK Investments LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	11/03/2023
Klugman, Jacob	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/03/2023
Lakeview Holdco LLC	Organization	5% or Greater Indirect Ownership Interest	—	11/03/2023
Lakeview Opco Holdco LLC	Organization	5% or Greater Direct Ownership Interest	100%	11/03/2023
SMS 2021 Trust	Organization	5% or Greater Indirect Ownership Interest	—	11/03/2023
Stein, Shalom	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/03/2023
Sternbuch, Daniel	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/03/2023
Des Capital LLC	Organization	ADP of the SNF	NOT APPLICABLE	11/03/2023
Grella, William	Individual	Operational/Managerial Control	NOT APPLICABLE	11/03/2023
Grella, William	Individual	ADP of the SNF	NOT APPLICABLE	11/03/2023
JRK Investments LLC	Organization	ADP of the SNF	NOT APPLICABLE	11/03/2023
Klugman, Jacob	Individual	ADP of the SNF	NOT APPLICABLE	11/03/2023
Kolinsky, Sandra	Individual	ADP of the SNF	NOT APPLICABLE	07/19/2023
Lakeview Holdco LLC	Organization	ADP of the SNF	NOT APPLICABLE	11/03/2023
Lakeview PC Propco LLC	Organization	ADP of the SNF	NOT APPLICABLE	11/03/2023
Lakeview Propco Holdco LLC	Organization	ADP of the SNF	NOT APPLICABLE	11/03/2023
Muller, Raphoel	Individual	Operational/Managerial Control	NOT APPLICABLE	07/12/2023
Muller, Raphoel	Individual	ADP of the SNF	NOT APPLICABLE	07/12/2023
Schwartz, Hershel	Individual	Operational/Managerial Control	NOT APPLICABLE	11/03/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Arbor Ridge Rehabilitation and Healthcare Center	0.3 mi	Wayne, NJ	★★☆☆☆	1/5
Llanfair House Care & Rehabilitation Center	1.1 mi	Wayne, NJ	★★☆☆☆	2/5
Oakland Rehabilitation and Healthcare Center	1.6 mi	Oakland, NJ	★★★☆☆	2/5
Phoenix Center for Rehabilitation and Pediatrics	2.0 mi	Haskell, NJ	★★★☆☆	3/5
Careone at Wayne	2.5 mi	Wayne, NJ	★★★★★	5/5
Health Center at Bloomingdale	2.5 mi	Bloomingdale, NJ	★★★★★	4/5
Lakeland Nursing & Rehab	2.8 mi	Haskell, NJ	★★★★☆	3/5
Cedar Crest/Mountainview Gardens	2.9 mi	Pompton Plains, NJ	★★★★☆	2/5	abuse
Avalon Rehab and Care Center	3.0 mi	Wayne, NJ	★★★☆☆	4/5
Atrium Post Acute Care of Wayne	3.7 mi	Wayne, NJ	★★★★☆	4/5
Excel Care at Wayne	4.7 mi	Wayne, NJ	★☆☆☆☆	2/5
Windmere	5.0 mi	North Haledon, NJ	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Wayne →

Facility data as of CMS processing date 2026-08-01. CCN 315110.

The Care File

Visit checklist — Complete Care at Wayne Hills Rehab & Resp Center

130 Terhune Drive, Wayne, NJ 07470 · 9738394500

Health inspection rating 1/5 · CMS overall 1/5· Fines (3y): $42,630

Most serious findings on record:

▲ Jul 18, 2025 (F-0600, Immediate jeopardy, one-off): The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
▲ Jan 29, 2026 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 315110 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)