Archcare at Providence Rest
3304 Waterbury Avenue, Bronx, NY 10465 · Bronx County · 200 certified beds · avg 189 residents/day · certified since Dec 1, 1976 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: ARCHCARE (7 facilities, chain avg rating 4.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Mar 7, 2025 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 21, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (17)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 7, 2025 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Mar 7, 2025 | F · Potential for harm, facility-wide | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Mar 7, 2025 | D · Potential for harm, one-off | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. |
| Mar 7, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Mar 7, 2025 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Mar 7, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Feb 27, 2025 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint |
| Jan 26, 2023 | E · Potential for harm, repeated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Jan 26, 2023 | E · Potential for harm, repeated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Jan 26, 2023 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Jan 26, 2023 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Jan 26, 2023 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Jan 26, 2023 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Jan 26, 2023 | B · Minimal risk, repeated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Jan 13, 2020 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Jan 13, 2020 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Jan 13, 2020 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (7 → 6).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 3 | 0 | D |
| 2023 | 7 | 0 | E |
| 2025 | 7 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.01 | 3.58 | 3.95 | bottom 26% in New York; bottom 14% in the U.S. |
| Registered Nurse hours | 0.83 | 0.68 | 0.69 | top 20% in New York; top 25% in the U.S. |
| Weekend total nurse staffing | 2.74 | 3.13 | 3.50 | bottom 33% in New York; bottom 18% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.71 | 0.48 | 0.48 | top 15% in New York; top 16% in the U.S. |
| Total nursing staff turnover (%) | 29.4 | 40.3 | 45.8 | top 26% in New York; top 13% in the U.S. |
| RN turnover (%) | 42.6 | 39.8 | 42.9 | bottom 40% in New York; bottom 49% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.10, RN 0.85, weekend 2.82. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Alberto, Thomas | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Augustine, Gemma | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/02/2024 |
| Biscotti, Richard | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/03/2021 |
| Biscotti, Richard | Individual | ADP of the SNF | NOT APPLICABLE | 02/06/2025 |
| Bujno, Stephen | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Cahill, John | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Catholic Health Care Systems | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/21/2025 |
| Catholic Health Care Systems | Organization | ADP of the SNF | NOT APPLICABLE | 01/21/2025 |
| Cortes, Tara | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Covone, Annmarie | Individual | Corporate Director | NOT APPLICABLE | 07/01/2015 |
| Covone, Annmarie | Individual | ADP of the SNF | NOT APPLICABLE | 01/21/2025 |
| Fahey, Thomas | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Feldmann, Eric | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Gleason, John | Individual | Corporate Officer | NOT APPLICABLE | 10/31/1999 |
| Gray, Karen | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Johnson, Clarion | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Kasergrande, Leslie | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Kelleher, Rory | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Lamorte, Joseph | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Larue, Scott | Individual | Corporate Officer | NOT APPLICABLE | 01/02/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
- "Where do you post your latest state inspection results and the ombudsman's contact information?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Throgs Neck Rehabilitation & Nursing Center | 1.0 mi | Bronx, NY | ★★★☆☆ | 3/5 | |
| Rebekah Rehabilitation and Extended Care Center | 1.6 mi | Bronx, NY | ★★★★☆ | 3/5 | |
| Gold Crest Care Center | 1.7 mi | Bronx, NY | ★★★★★ | 4/5 | |
| Williamsbridge Center for Rehabilitation and Nrsg | 1.7 mi | Bronx, NY | ★★★★☆ | 3/5 | |
| Kings Harbor Multicare Cente | 1.8 mi | Bronx, NY | ★★★★☆ | 4/5 | |
| East Haven Nursing & Rehabilitation Center | 2.0 mi | Bronx, NY | ★★★☆☆ | 2/5 | |
| Morris Park Rehabilitation and Nursing Center | 2.3 mi | Bronx, NY | ★☆☆☆☆ | 1/5 | |
| Eastchester Rehabilitation and Health Care Center | 2.3 mi | Bronx, NY | ★★★★★ | 5/5 | |
| Bronx Center for Rehabilitation & Health Care | 2.3 mi | Bronx, NY | ★★★☆☆ | 2/5 | abuse |
| Grand Manor Nursing & Rehabilitation Center | 2.4 mi | Bronx, NY | —/5 | abuseSFF | |
| Morningside Nursing and Rehabilitation Center | 2.5 mi | Bronx, NY | ★★★★★ | 4/5 | |
| Pelham Parkway Nursing Care and Rehabilitation Fac | 2.5 mi | Bronx, NY | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 335583.