Ferncliff Nursing Home Co INC
21 Ferncliff Drive, Rhinebeck, NY 12572 · Dutchess County · 309 certified beds · avg 225 residents/day · certified since Oct 1, 1973
Abuse citation flag (CMS)
Part of chain: ARCHCARE (7 facilities, chain avg rating 4.0★)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
1/5
Health inspection rating (on-site)
1
Serious findings on record
$0
Fines, last 3 years
3.65
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Nov 14, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jan 7, 2026 (Deficient, Provider has date of correction)
All citations in the current public record (34)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 14, 2025 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Feb 27, 2025 | E · Potential for harm, repeated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint |
| Feb 27, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 27, 2025 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Feb 27, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Feb 27, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Feb 27, 2025 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Feb 27, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Feb 27, 2025 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Feb 27, 2025 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Feb 27, 2025 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Jan 29, 2025 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Mar 29, 2024 | E · Potential for harm, repeated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Mar 29, 2024 | E · Potential for harm, repeated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Mar 29, 2024 | E · Potential for harm, repeated | The facility did not provide residents with enough to drink, or with drinks matching their needs and preferences, to keep them properly hydrated. |
| Mar 29, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 29, 2024 | E · Potential for harm, repeated | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · from a complaint |
| Mar 29, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Mar 29, 2024 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Mar 29, 2024 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Mar 29, 2024 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint |
| Mar 29, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Mar 29, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Mar 29, 2024 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Mar 29, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Mar 29, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Mar 29, 2024 | D · Potential for harm, one-off | The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals. |
| Mar 29, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 22, 2023 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Apr 20, 2021 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| Apr 20, 2021 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Apr 20, 2021 | D · Potential for harm, one-off | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. |
| Apr 20, 2021 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Apr 20, 2021 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (16 → 9).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 5 | 0 | D |
| 2023 | 1 | 0 | D |
| 2024 | 16 | 0 | E |
| 2025 | 12 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.65 | 3.58 | 3.95 | top 38% in New York; bottom 44% in the U.S. |
| Registered Nurse hours | 0.48 | 0.68 | 0.69 | bottom 31% in New York; bottom 35% in the U.S. |
| Weekend total nurse staffing | 3.08 | 3.13 | 3.50 | top 44% in New York; bottom 35% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.24 | 0.48 | 0.48 | bottom 24% in New York; bottom 20% in the U.S. |
| Total nursing staff turnover (%) | 40.7 | 40.3 | 45.8 | bottom 45% in New York; top 38% in the U.S. |
| RN turnover (%) | 50.0 | 39.8 | 42.9 | bottom 27% in New York; bottom 39% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.25, RN 0.43, weekend 2.74. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Alberto, Thomas | Individual | Corporate Director | NOT APPLICABLE | 04/04/2019 |
| Antoine, Christina | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2024 |
| Antoine, Christina | Individual | ADP of the SNF | NOT APPLICABLE | 02/06/2025 |
| Augustine, Gemma | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/14/2025 |
| Bujno, Stephen | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Cahill, John | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Catholic Health Care Systems | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2005 |
| Cortes, Tara | Individual | Corporate Director | NOT APPLICABLE | 04/04/2019 |
| Covone, Annmarie | Individual | Corporate Officer | NOT APPLICABLE | 05/18/2009 |
| Covone, Annmarie | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/02/2024 |
| Fahey, Thomas | Individual | Corporate Director | NOT APPLICABLE | 01/22/2010 |
| Feldmann, Eric | Individual | Corporate Director | NOT APPLICABLE | 04/04/2019 |
| Gleason, John | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Gray, Karen | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Johnson, Clarion | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Kasergrande, Leslie | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Kelleher, Rory | Individual | Corporate Director | NOT APPLICABLE | 01/22/2010 |
| Lamorte, Joseph | Individual | Corporate Director | NOT APPLICABLE | 01/02/2024 |
| Larue, Scott | Individual | Corporate Officer | NOT APPLICABLE | 11/21/2014 |
| Larue, Scott | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/02/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Baptist Home at Brookmeade | 2.4 mi | Rhinebeck, NY | ★★★★★ | 4/5 | |
| Northeast Ctr for Rehabilitation and Brain Injury | 3.9 mi | Lake Katrine, NY | ★☆☆☆☆ | 1/5 | |
| Golden Hill Nursing and Rehabilitation Center | 5.0 mi | Kingston, NY | ★★★☆☆ | 2/5 | |
| Ten Broeck Commons | 5.2 mi | Lake Katrine, NY | ★★★★☆ | 3/5 | |
| Renaissance Rehabilitation and Nursing Care Center | 7.5 mi | Staatsburg, NY | ★☆☆☆☆ | 1/5 | abuse |
| The Eleanor Nursing Care Center | 10.8 mi | Hyde Park, NY | ★☆☆☆☆ | 1/5 | abuseSFF |
| Woodland Pond at New Paltz | 14.6 mi | New Paltz, NY | ★★★★☆ | 3/5 | |
| Livingston Hills Nursing and Rehabilitation Center | 15.8 mi | Livingston, NY | ★☆☆☆☆ | 1/5 | SFF |
| Taconic Rehabilitation and Nursing at Ulster | 16.1 mi | Highland, NY | ★★☆☆☆ | 2/5 | |
| The Grand Rehabilitation and Nrsg at River Valley | 16.5 mi | Poughkeepsie, NY | ★★☆☆☆ | 2/5 | |
| Lutheran Center at Poughkeepsie INC | 16.5 mi | Poughkeepsie, NY | ★★★☆☆ | 2/5 | |
| Hudson Valley Rehabilitation & Extended Care Ctr | 16.8 mi | Highland, NY | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 335405.