308 East 175th Street, Bronx, NY 10457 (opens Google Maps) · Bronx County · (718) 960-7603· 108 certified beds · avg 80 residents/day · certified since Mar 17, 1995 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Immediate jeopardy, isolated · May 28, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jul 18, 2025 (Deficient, Provider has date of correction)
Showing the latest 3 of 28 inspection findings. Open the full record below to read every finding.
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689
The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint F-0657
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 28, 2025 | ▲ J · Immediate jeopardy, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Dec 9, 2024 | E · Potential for more than minimal harm, pattern | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint · F-0657 |
| Dec 9, 2024 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Dec 9, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Dec 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Dec 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Dec 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program. · F-0882 |
| Dec 9, 2024 | C · Potential for minimal harm, widespread | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Dec 9, 2024 | B · Potential for minimal harm, pattern | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582 |
| Nov 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Sep 15, 2023 | E · Potential for more than minimal harm, pattern | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. · F-0577 |
| Sep 15, 2023 | E · Potential for more than minimal harm, pattern | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Sep 15, 2023 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Sep 15, 2023 | E · Potential for more than minimal harm, pattern | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · F-0725 |
| Sep 15, 2023 | E · Potential for more than minimal harm, pattern | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · F-0919 |
| Sep 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Sep 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Sep 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint · F-0585 |
| Sep 15, 2023 | C · Potential for minimal harm, widespread | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · F-0908 |
| Aug 24, 2023 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint · F-0658 |
| Aug 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| May 13, 2022 | E · Potential for more than minimal harm, pattern | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · F-0725 |
| May 13, 2022 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| May 13, 2022 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| May 13, 2022 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| May 13, 2022 | D · Potential for more than minimal harm, isolated | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| May 13, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 8).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 6 | 0 | E |
| 2023 | 12 | 0 | E |
| 2024 | 9 | 0 | E |
| 2025 | 1 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
1 fine totaling $8,281.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| May 28, 2025 | Fine | $8,281 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.84 | 3.58 | 3.95 | top 1% in New York; top 5% in the U.S. |
| Registered Nurse hours | 0.67 | 0.68 | 0.69 | top 34% in New York; top 39% in the U.S. |
| Weekend total nurse staffing | 5.03 | 3.13 | 3.50 | top 2% in New York; top 6% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.32 | 0.48 | 0.48 | bottom 44% in New York; bottom 37% in the U.S. |
| Total nursing staff turnover (%) | 42.9 | 40.3 | 45.8 | bottom 41% in New York; top 44% in the U.S. |
| RN turnover (%) | 53.8 | 39.8 | 42.9 | bottom 21% in New York; bottom 30% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.87, RN 0.45, weekend 3.33.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.87 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Casa Promesa. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Acacia Network INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 05/21/2009 |
| Akhere, Bright | Individual | Corporate Director | NOT APPLICABLE | 08/11/2025 |
| Akhere, Bright | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2025 |
| Collymore, David | Individual | Corporate Director | NOT APPLICABLE | 07/01/2019 |
| Collymore, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2019 |
| Collymore, David | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2019 |
| Gatell, Vicky | Individual | Corporate Director | NOT APPLICABLE | 09/01/2021 |
| Gatell, Vicky | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2021 |
| Gatell, Vicky | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2021 |
| Isales, Cynthia | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Peterson, Kalani | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Quiles, Frank | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Quintana-Velasquez, Alejandro | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Ramirez, Iris | Individual | Corporate Director | NOT APPLICABLE | 04/08/2011 |
| Rodriguez, Jose | Individual | Corporate Director | NOT APPLICABLE | 07/01/2019 |
| Russi, Raul | Individual | Corporate Director | NOT APPLICABLE | 05/21/2009 |
| Russi, Raul | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/21/2009 |
| Sepulveda, Dennis | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Socarras-Rosa, Joel | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
All 19 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Bronx Gardens Rehabilitation and Nursing Center | 0.9 mi | Bronx, NY | ★★★☆☆ | 2/5 | |
| Bronxcare Special Care Center | 1.0 mi | Bronx, NY | ★★★★☆ | 4/5 | |
| Hope Center for Hiv and Nursing Care | 1.1 mi | Bronx, NY | ★☆☆☆☆ | 1/5 | |
| Triboro Center for Rehabilitation and Nursing | 1.1 mi | Bronx, NY | ★★☆☆☆ | 2/5 | abuse |
| University Center for Rehabilitation and Nursing | 1.3 mi | Bronx, NY | ★★★★☆ | 4/5 | |
| Concourse Rehabilitation and Nursing Center, INC | 1.3 mi | Bronx, NY | ★★☆☆☆ | 2/5 | |
| Isabella Geriatric Center INC | 1.3 mi | New York, NY | ★★☆☆☆ | 2/5 | |
| The Plaza Rehab and Nursing Center | 1.5 mi | Bronx, NY | ★★★★★ | 4/5 | |
| Fordham Nursing and Rehabilitation Center | 1.6 mi | Bronx, NY | ★★★☆☆ | 3/5 | |
| Highbridge Woodycrest Center | 1.6 mi | Bronx, NY | ★★★★☆ | 4/5 | |
| Fort Tryon Center for Rehabilitation and Nursing | 1.7 mi | New York, NY | ★★★★★ | 4/5 | |
| St Vincent Depaul Residence | 2.0 mi | Bronx, NY | ★★★☆☆ | 2/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Bronx, NY — 44 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 335780.
May we use Google Analytics cookies to measure visits and pages viewed? Optional — every feature works without them. Privacy details