Carmel Richmond Healthcare and Rehabilitation Cent

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.24, RN 1.00, weekend 2.87.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.24 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Showing 20 of 31 parties CMS has on file for this facility; 11 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Archcare — 7 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Ferncliff Nursing Home Co INC — Rhinebeck, NY · overall 2/5abuse
• Mary Manning Walsh Nursing Home Co INC — New York, NY · overall 5/5
• St Vincent Depaul Residence — Bronx, NY · overall 3/5
• Terence Cardinal Cooke Health Care Center — New York, NY · overall 4/5
• Archcare at Eger Health Care and Rehabilitation Ce — Staten Island, NY · overall 4/5
• Archcare at Providence Rest — Bronx, NY · overall 5/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "Who would be my family member's attending doctor here, and how often would they be seen?"
• "If my family member falls or their condition changes, exactly when and how will I be notified?"
• "Who completes resident assessments here, and how do you check them for accuracy?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
• "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
• "If my family member's health suddenly changes, how quickly do you reassess them and update their care?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the New York midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 25% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 31 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Staten Island →