Carmel Richmond Healthcare and Rehabilitation Cent

Name: Carmel Richmond Healthcare and Rehabilitation Cent
Address: 88 Old Town Road, Staten Island, NY, 10304, US
Telephone: 7189795000

88 Old Town Road, Staten Island, NY 10304 · Richmond County · 300 certified beds · avg 265 residents/day · certified since Jan 1, 1976

Part of chain: ARCHCARE (7 facilities, chain avg rating 4.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.84

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Mar 25, 2026 · F-0684 · triggered by a complaint

The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: May 1, 2026 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Mar 25, 2026 · F-0710 · triggered by a complaint

The facility admitted a resident without a doctor's order, or did not make sure each resident stayed under a doctor's ongoing care.

Why it matters: A resident without proper physician oversight may go without medical direction for their treatment and medications.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: May 1, 2026 (Deficient, Provider has date of correction)

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 25, 2026	▲ G · Actual harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Mar 25, 2026	▲ G · Actual harm, one-off	The facility admitted a resident without a doctor's order, or did not make sure each resident stayed under a doctor's ongoing care. · from a complaint
Mar 25, 2026	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Mar 25, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint
Mar 12, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jan 27, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Aug 8, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Aug 8, 2024	D · Potential for harm, one-off	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way.
Aug 8, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Oct 9, 2019	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Oct 9, 2019	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2019	2	0	D
2024	3	0	D
2025	2	0	D
2026	4	2	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.84	3.58	3.95	bottom 16% in New York; bottom 9% in the U.S.
Registered Nurse hours	0.88	0.68	0.69	top 16% in New York; top 22% in the U.S.
Weekend total nurse staffing	2.52	3.13	3.50	bottom 17% in New York; bottom 10% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.74	0.48	0.48	top 14% in New York; top 14% in the U.S.
Total nursing staff turnover (%)	25.4	40.3	45.8	top 15% in New York; top 8% in the U.S.
RN turnover (%)	29.5	39.8	42.9	top 28% in New York; top 29% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.24, RN 1.00, weekend 2.87. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Alberto, Thomas	Individual	Corporate Director	NOT APPLICABLE	05/01/2014
Augustine, Gemma	Individual	Operational/Managerial Control	NOT APPLICABLE	01/02/2024
Bujno, Stephen	Individual	Corporate Director	NOT APPLICABLE	01/02/2024
Cahill, John	Individual	Corporate Director	NOT APPLICABLE	01/02/2024
Catholic Health Care Systems	Organization	Operational/Managerial Control	NOT APPLICABLE	12/08/2009
Cortes, Tara	Individual	Corporate Director	NOT APPLICABLE	05/01/2014
Covone, Annmarie	Individual	Corporate Officer	NOT APPLICABLE	04/04/2019
Covone, Annmarie	Individual	Operational/Managerial Control	NOT APPLICABLE	01/02/2024
Esposito, Gina	Individual	Operational/Managerial Control	NOT APPLICABLE	01/02/2024
Esposito, Gina	Individual	ADP of the SNF	NOT APPLICABLE	02/18/2025
Fahey, Thomas	Individual	Corporate Director	NOT APPLICABLE	05/01/2014
Feldmann, Eric	Individual	Corporate Director	NOT APPLICABLE	05/01/2014
Gleason, John	Individual	Corporate Director	NOT APPLICABLE	01/02/2024
Gray, Karen	Individual	Corporate Director	NOT APPLICABLE	01/02/2024
Johnson, Clarion	Individual	Corporate Director	NOT APPLICABLE	01/02/2024
Kasergrande, Leslie	Individual	Corporate Director	NOT APPLICABLE	01/02/2024
Kelleher, Rory	Individual	Corporate Director	NOT APPLICABLE	12/08/2009
Lamorte, Joseph	Individual	Corporate Director	NOT APPLICABLE	01/02/2024
Larue, Scott	Individual	Corporate Officer	NOT APPLICABLE	04/04/2019
Larue, Scott	Individual	Operational/Managerial Control	NOT APPLICABLE	01/02/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Who would be my family member's attending doctor here, and how often would they be seen?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
New Vanderbilt Rehabilitation and Care Center, INC	1.8 mi	Staten Island, NY	★☆☆☆☆	1/5
Clove Lakes Health Care and Rehabilitation Center,	1.9 mi	Staten Island, NY	★★☆☆☆	1/5	abuse
Richmond Center for Rehabilitation and Specialty H	1.9 mi	Staten Island, NY	★★☆☆☆	2/5
Golden Gate Rehabilitation & Health Care Center	2.3 mi	Staten Island, NY	★☆☆☆☆	1/5
Sea View Hospital Rehabilitation Center and Home	2.3 mi	Staten Island, NY	★★★★★	4/5
Archcare at Eger Health Care and Rehabilitation Ce	2.4 mi	Staten Island, NY	★★★★☆	3/5
Silver Lake Specialized Rehabilitation and Care Ce	2.6 mi	Staten Island, NY	★★☆☆☆	2/5
Verrazano Nursing and Post-Acute Center	2.6 mi	Staten Island, NY	★★☆☆☆	3/5
Staten Island Care Center	3.0 mi	Staten Island, NY	★★★★★	4/5
Hamilton Park Nursing and Rehabilitation Center	3.8 mi	Brooklyn, NY	★★★★☆	3/5
Bensonhurst Center for Rehabilitation & Healthcare	4.7 mi	Brooklyn, NY	★★★★★	4/5
King David Center for Nursing and Rehabilitation	4.9 mi	Brooklyn, NY	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Staten Island →

Facility data as of CMS processing date 2026-08-01. CCN 335455.

The Care File

Visit checklist — Carmel Richmond Healthcare and Rehabilitation Cent

88 Old Town Road, Staten Island, NY 10304 · 7189795000

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Most serious findings on record:

▲ Mar 25, 2026 (F-0684, Actual harm, one-off): The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
▲ Mar 25, 2026 (F-0710, Actual harm, one-off): The facility admitted a resident without a doctor's order, or did not make sure each resident stayed under a doctor's ongoing care.

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Who would be my family member's attending doctor here, and how often would they be seen?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335455 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)