Archcare at Eger Health Care and Rehabilitation Ce
140 Meisner Avenue, Staten Island, NY 10306 · Richmond County · 378 certified beds · avg 294 residents/day · certified since Sep 1, 1971
Part of chain: ARCHCARE (7 facilities, chain avg rating 4.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (21)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 9, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Jul 9, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Jul 9, 2025 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Jul 9, 2025 | D · Potential for harm, one-off | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. |
| Jul 9, 2025 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jul 9, 2025 | D · Potential for harm, one-off | The facility did not dispose of garbage and refuse properly. |
| Jul 3, 2025 | D · Potential for harm, one-off | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint |
| Jul 3, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Aug 9, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Mar 28, 2023 | E · Potential for harm, repeated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. |
| Mar 28, 2023 | E · Potential for harm, repeated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Mar 28, 2023 | E · Potential for harm, repeated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Mar 28, 2023 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Mar 28, 2023 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Mar 28, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Mar 28, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Mar 28, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Mar 28, 2023 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Mar 28, 2023 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Mar 28, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Feb 19, 2020 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (11 → 6).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 1 | 0 | E |
| 2023 | 11 | 0 | E |
| 2024 | 1 | 0 | D |
| 2025 | 8 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.08 | 3.58 | 3.95 | bottom 30% in New York; bottom 17% in the U.S. |
| Registered Nurse hours | 0.97 | 0.68 | 0.69 | top 13% in New York; top 17% in the U.S. |
| Weekend total nurse staffing | 2.71 | 3.13 | 3.50 | bottom 30% in New York; bottom 17% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.76 | 0.48 | 0.48 | top 13% in New York; top 13% in the U.S. |
| Total nursing staff turnover (%) | 27.9 | 40.3 | 45.8 | top 22% in New York; top 11% in the U.S. |
| RN turnover (%) | 25.3 | 39.8 | 42.9 | top 21% in New York; top 23% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.35, RN 1.06, weekend 2.94. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bellmyer, Charles | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Carlson, Maria | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Chin, James | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Deleeuwerk, Garry | Individual | Corporate Officer | NOT APPLICABLE | 12/27/2012 |
| Grandell, Brenda | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Hastedt, Robert | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Lagazzo, Lillian | Individual | Corporate Director | NOT APPLICABLE | 01/01/2015 |
| Miller, Keith | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Montanti, Peter | Individual | Corporate Director | NOT APPLICABLE | 01/01/2017 |
| Mullaney, Karen | Individual | Corporate Director | NOT APPLICABLE | 04/27/2014 |
| Roberti, Cynthia | Individual | Corporate Director | NOT APPLICABLE | 01/01/2011 |
| Saraka, John | Individual | Corporate Director | NOT APPLICABLE | 01/01/2017 |
| Senk, Lorri | Individual | Corporate Officer | NOT APPLICABLE | 12/04/2021 |
| Senk, Lorri | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/04/2021 |
| Thorsen, Donald | Individual | Corporate Director | NOT APPLICABLE | 04/27/2014 |
| Tooker, Patricia | Individual | Corporate Director | NOT APPLICABLE | 01/01/2007 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "Who on your staff manages IV therapy, and what training and monitoring is in place?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can I see where garbage is stored and how often it's removed?"
- "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Sea View Hospital Rehabilitation Center and Home | 1.0 mi | Staten Island, NY | ★★★★★ | 4/5 | |
| Golden Gate Rehabilitation & Health Care Center | 1.9 mi | Staten Island, NY | ★☆☆☆☆ | 1/5 | |
| Clove Lakes Health Care and Rehabilitation Center, | 2.1 mi | Staten Island, NY | ★★☆☆☆ | 1/5 | abuse |
| Carmel Richmond Healthcare and Rehabilitation Cent | 2.4 mi | Staten Island, NY | ★★★★★ | 4/5 | |
| New Vanderbilt Rehabilitation and Care Center, INC | 4.1 mi | Staten Island, NY | ★☆☆☆☆ | 1/5 | |
| Richmond Center for Rehabilitation and Specialty H | 4.1 mi | Staten Island, NY | ★★☆☆☆ | 2/5 | |
| Silver Lake Specialized Rehabilitation and Care Ce | 4.3 mi | Staten Island, NY | ★★☆☆☆ | 2/5 | |
| Verrazano Nursing and Post-Acute Center | 4.5 mi | Staten Island, NY | ★★☆☆☆ | 3/5 | |
| Staten Island Care Center | 4.6 mi | Staten Island, NY | ★★★★★ | 4/5 | |
| Hamilton Park Nursing and Rehabilitation Center | 6.2 mi | Brooklyn, NY | ★★★★☆ | 3/5 | |
| Bayonne University Hospital | 6.2 mi | Bayonne, NJ | ★★★★★ | 5/5 | |
| Trinitas Hospital | 6.5 mi | Elizabeth, NJ | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 335332.