Terence Cardinal Cooke Health Care Center

Name: Terence Cardinal Cooke Health Care Center
Address: 1249 Fifth Avenue, New York, NY, 10029, US
Telephone: 2123601000

1249 Fifth Avenue, New York, NY 10029 · New York County · 679 certified beds · avg 513 residents/day · certified since Aug 17, 1983

Part of chain: ARCHCARE (7 facilities, chain avg rating 4.0★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.63

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (25)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Oct 28, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 28, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Oct 28, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Oct 28, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Oct 28, 2024	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
Aug 18, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Oct 6, 2022	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Oct 6, 2022	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Oct 6, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Oct 6, 2022	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Oct 6, 2022	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Oct 6, 2022	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Oct 6, 2022	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 6, 2022	B · Minimal risk, repeated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Jan 31, 2020	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jan 31, 2020	E · Potential for harm, repeated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Jan 31, 2020	E · Potential for harm, repeated	The facility did not dispose of garbage and refuse properly.
Jan 31, 2020	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 31, 2020	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Jan 31, 2020	D · Potential for harm, one-off	The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out.
Jan 31, 2020	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jan 31, 2020	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jan 31, 2020	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jan 31, 2020	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 31, 2020	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 5).

Year	Citations	Worst severity that year
2020	11	E
2022	8	D
2023	1	D
2024	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.63	3.58	3.95	top 39% in New York; bottom 43% in the U.S.
Registered Nurse hours	0.73	0.68	0.69	top 29% in New York; top 33% in the U.S.
Weekend total nurse staffing	3.26	3.13	3.50	top 34% in New York; bottom 45% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.54	0.48	0.48	top 26% in New York; top 28% in the U.S.
Total nursing staff turnover (%)	39.6	40.3	45.8	bottom 47% in New York; top 35% in the U.S.
RN turnover (%)	47.0	39.8	42.9	bottom 30% in New York; bottom 40% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.38, RN 0.68, weekend 3.03. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Alberto, Thomas	Individual	Corporate Director	NOT APPLICABLE	05/20/2014
Augustine, Gemma	Individual	Operational/Managerial Control	NOT APPLICABLE	01/02/2024
Bernard, Rosalie	Individual	Operational/Managerial Control	NOT APPLICABLE	12/15/2018
Bernard, Rosalie	Individual	ADP of the SNF	NOT APPLICABLE	02/13/2025
Bujno, Stephen	Individual	Corporate Director	NOT APPLICABLE	01/02/2024
Cahill, John	Individual	Corporate Director	NOT APPLICABLE	01/02/2024
Catholic Health Care Systems	Organization	Operational/Managerial Control	NOT APPLICABLE	04/01/2005
Cortes, Tara	Individual	Corporate Director	NOT APPLICABLE	04/04/2019
Covone, Annmarie	Individual	Corporate Officer	NOT APPLICABLE	01/29/2010
Covone, Annmarie	Individual	Operational/Managerial Control	NOT APPLICABLE	01/02/2024
Fahey, Thomas	Individual	Corporate Director	NOT APPLICABLE	01/29/2010
Feldmann, Eric	Individual	Corporate Director	NOT APPLICABLE	04/04/2019
Gleason, John	Individual	Corporate Director	NOT APPLICABLE	01/02/2024
Gray, Karen	Individual	Corporate Director	NOT APPLICABLE	01/02/2024
Johnson, Clarion	Individual	Corporate Director	NOT APPLICABLE	01/02/2024
Kasergrande, Leslie	Individual	Corporate Director	NOT APPLICABLE	01/02/2024
Kelleher, Rory	Individual	Corporate Director	NOT APPLICABLE	01/29/2010
Lamorte, Joseph	Individual	Corporate Director	NOT APPLICABLE	01/02/2024
Larue, Scott	Individual	Operational/Managerial Control	NOT APPLICABLE	01/02/2024
O'Brien, Thomas	Individual	Corporate Director	NOT APPLICABLE	04/04/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
The New Jewish Home, Manhattan	0.7 mi	New York, NY	★★★☆☆	2/5
Henry J. Carter Skilled Nursing Facility	0.8 mi	Manhattan, NY	★★★☆☆	3/5
Amsterdam Nursing Home Corp (1992)	0.9 mi	New York, NY	★★★★★	4/5
Northern Manhattan Rehabilitation and Nursing Cent	1.0 mi	New York, NY	★☆☆☆☆	1/5
Upper East Side Rehabilitation and Nursing Center	1.4 mi	New York City, NY	★★★★★	4/5
St Mary's Center INC	1.4 mi	New York, NY	★★★★★	4/5
The Riverside	1.5 mi	New York, NY	★★★★★	4/5
Harlem Center for Nursing and Rehabilitation, L L	1.6 mi	New York, NY	★★★☆☆	2/5
Mary Manning Walsh Nursing Home Co INC	1.9 mi	New York, NY	★★★★★	4/5
New York Center for Rehabilitation & Nursing	2.0 mi	Astoria, NY	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in New York →

Facility data as of CMS processing date 2026-08-01. CCN 335665.

The Care File

Visit checklist — Terence Cardinal Cooke Health Care Center

1249 Fifth Avenue, New York, NY 10029 · 2123601000

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335665 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)