Louisiana ›Metairie

Colonial Oaks Living Center

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4312 Ithaca Street, Metairie, LA 70006 (opens Google Maps) · Jefferson County · (504) 887-6414· 110 certified beds · avg 90 residents/day · certified since Dec 6, 2001 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: PLANTATION MANAGEMENT COMPANY (16 facilities, chain avg rating 1.8★)

3/5
Health inspection rating (on-site)
inspected May 5, 2026
0
Serious findings on record
$0
Fines, last 3 years
2.91
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 2/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 25 inspection findings. Open the full record below to read every finding.

  1. E · Potential for more than minimal harm, pattern

    The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. F-0804

  2. D · Potential for more than minimal harm, isolated

    The facility did not provide safe and appropriate pain management for a resident who needed it. F-0697

  3. D · Potential for more than minimal harm, isolated

    The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. F-0803

View all 25 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
May 5, 2026E · Potential for more than minimal harm, patternThe facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804
May 5, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697
May 5, 2026D · Potential for more than minimal harm, isolatedThe facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803
Feb 25, 2026E · Potential for more than minimal harm, patternThe facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842
Apr 8, 2025E · Potential for more than minimal harm, patternThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Apr 8, 2025D · Potential for more than minimal harm, isolatedThe facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578
Apr 8, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584
Apr 8, 2025D · Potential for more than minimal harm, isolatedThe facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · F-0725
Apr 8, 2025D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Apr 8, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Feb 5, 2025E · Potential for more than minimal harm, patternThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Feb 5, 2025D · Potential for more than minimal harm, isolatedThe facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint · F-0658
Feb 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint · F-0686
Feb 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint · F-0725
Feb 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755
Feb 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842
Jun 5, 2024D · Potential for more than minimal harm, isolatedThe facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving. · from a complaint · F-0660
Apr 11, 2024E · Potential for more than minimal harm, patternThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Apr 11, 2024E · Potential for more than minimal harm, patternThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Apr 11, 2024D · Potential for more than minimal harm, isolatedThe facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558
Apr 11, 2024D · Potential for more than minimal harm, isolatedThe facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · F-0725
Apr 11, 2024D · Potential for more than minimal harm, isolatedThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Apr 11, 2024D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Apr 11, 2024B · Potential for minimal harm, patternThe facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636
Sep 27, 2023D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 1
Serious citations (G–L): 0
2024
All citations: 8
Serious citations (G–L): 0
2025
All citations: 12
Serious citations (G–L): 0
2026
All citations: 4
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202310D
202480E
2025120E
202640E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityLouisiana averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 2.91
Louisiana average: 4.04
U.S. average: 3.95
Registered Nurse hours
This facility: 0.17
Louisiana average: 0.32
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.40
Louisiana average: 3.45
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityLouisiana avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)2.914.043.95bottom 5% in Louisiana; bottom 11% in the U.S.
Registered Nurse hours0.170.320.69bottom 19% in Louisiana; bottom 2% in the U.S.
Weekend total nurse staffing2.403.453.50bottom 4% in Louisiana; bottom 7% in the U.S.
Weekend RN hours (not acuity-adjusted)0.150.200.48top 45% in Louisiana; bottom 5% in the U.S.
Total nursing staff turnover (%)39.747.645.8top 25% in Louisiana; top 35% in the U.S.
RN turnover (%)—41.642.9—

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.11, RN 0.18, weekend 2.57.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.11 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 2/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Colonial Oaks Living Center. CMS inspection and staffing records do not tell us what this home will charge you.

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Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

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Before you compare prices

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Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
Highpoint Healthcare LLCOrganization5% or Greater Direct Ownership Interest50%11/01/2020
Irrv Property Tr for the Quirk ChildrenOrganization5% or Greater Indirect Ownership Interest15%11/01/2020
Medico LLCOrganization5% or Greater Direct Ownership Interest50%11/01/2020
Quirk, CynthiaIndividual5% or Greater Indirect Ownership Interest18%11/01/2020
Quirk, GeneIndividual5% or Greater Indirect Ownership Interest18%11/01/2020
Sadler, AlisonIndividual5% or Greater Indirect Ownership Interest17%11/01/2020
Stallard, FeliciaIndividual5% or Greater Indirect Ownership Interest17%11/01/2020
Delatte, KimberlyIndividualOperational/Managerial ControlNOT APPLICABLE11/01/2020
Highpoint Healthcare LLCOrganizationOperational/Managerial ControlNOT APPLICABLE11/01/2020
HPHC of Louisiana LLCOrganizationOperational/Managerial ControlNOT APPLICABLE01/19/2022
Landers, ZebIndividualW-2 Managing EmployeeNOT APPLICABLE11/01/2020
Quirk, CynthiaIndividualOperational/Managerial ControlNOT APPLICABLE11/01/2020
Quirk, GeneIndividualOperational/Managerial ControlNOT APPLICABLE11/01/2020
Quirk, ScottIndividualCorporate DirectorNOT APPLICABLE11/01/2020
Quirk, ScottIndividualOperational/Managerial ControlNOT APPLICABLE11/01/2020

All 15 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Plantation Management Company — 16 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 15 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Could I join residents for a meal to see the food quality and temperature for myself?"
  • "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
  • "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
  • "How do you keep residents' medical records accurate, complete, and secure?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
  • "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
  • "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the Louisiana midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 40% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 15 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 25 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
East Jefferson General Hospital - SNF0.2 miMetairie, LA★★★★★5/5
Metairie Health Care Center2.0 miMetairie, LA★☆☆☆☆1/5
John A. Stassi II Community Care Center2.5 miMetairie, LA★★★★★4/5
Waldon Health Care Center3.6 miKenner, LA★☆☆☆☆1/5
Ochsner Medical Center Skilled Nursing Facility3.6 miJefferson, LA★★★★★5/5
Jefferson Healthcare Center3.8 miJefferson, LA★☆☆☆☆2/5
Chateau Living Center4.7 miKenner, LA★☆☆☆☆1/5
St Joseph of Harahan5.2 miHarahan, LA★☆☆☆☆2/5
Chateau de Notre Dame Community Care Center5.5 miNew Orleans, LA★★☆☆☆2/5
St. Margaret's Daughters Home5.9 miNew Orleans, LA★★☆☆☆2/5
St Bernard Nursing & Rehab7.0 miNew Orleans, LA★☆☆☆☆2/5
John J Hainkel Jr Home and Rehabilitation Center7.1 miNew Orleans, LA★★★★★5/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Jefferson, LA — 12 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Metairie →

Facility data as of CMS processing date 2026-08-01. CCN 195536.

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