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No fines or payment denials in the published 3-year window.
4312 Ithaca Street, Metairie, LA 70006 (opens Google Maps) · Jefferson County · (504) 887-6414· 110 certified beds · avg 90 residents/day · certified since Dec 6, 2001 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: PLANTATION MANAGEMENT COMPANY (16 facilities, chain avg rating 1.8★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 25 inspection findings. Open the full record below to read every finding.
The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. F-0804
The facility did not provide safe and appropriate pain management for a resident who needed it. F-0697
The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. F-0803
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 5, 2026 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| May 5, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697 |
| May 5, 2026 | D · Potential for more than minimal harm, isolated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| Feb 25, 2026 | E · Potential for more than minimal harm, pattern | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Apr 8, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Apr 8, 2025 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Apr 8, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Apr 8, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · F-0725 |
| Apr 8, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Apr 8, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 5, 2025 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Feb 5, 2025 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint · F-0658 |
| Feb 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint · F-0686 |
| Feb 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint · F-0725 |
| Feb 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
| Feb 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Jun 5, 2024 | D · Potential for more than minimal harm, isolated | The facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving. · from a complaint · F-0660 |
| Apr 11, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Apr 11, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Apr 11, 2024 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Apr 11, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · F-0725 |
| Apr 11, 2024 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Apr 11, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Apr 11, 2024 | B · Potential for minimal harm, pattern | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636 |
| Sep 27, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
Citations from standard inspections decreased between the last two inspection cycles (6 → 3).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | D |
| 2024 | 8 | 0 | E |
| 2025 | 12 | 0 | E |
| 2026 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.91 | 4.04 | 3.95 | bottom 5% in Louisiana; bottom 11% in the U.S. |
| Registered Nurse hours | 0.17 | 0.32 | 0.69 | bottom 19% in Louisiana; bottom 2% in the U.S. |
| Weekend total nurse staffing | 2.40 | 3.45 | 3.50 | bottom 4% in Louisiana; bottom 7% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.15 | 0.20 | 0.48 | top 45% in Louisiana; bottom 5% in the U.S. |
| Total nursing staff turnover (%) | 39.7 | 47.6 | 45.8 | top 25% in Louisiana; top 35% in the U.S. |
| RN turnover (%) | — | 41.6 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.11, RN 0.18, weekend 2.57.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.11 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 2/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Colonial Oaks Living Center. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Highpoint Healthcare LLC | Organization | 5% or Greater Direct Ownership Interest | 50% | 11/01/2020 |
| Irrv Property Tr for the Quirk Children | Organization | 5% or Greater Indirect Ownership Interest | 15% | 11/01/2020 |
| Medico LLC | Organization | 5% or Greater Direct Ownership Interest | 50% | 11/01/2020 |
| Quirk, Cynthia | Individual | 5% or Greater Indirect Ownership Interest | 18% | 11/01/2020 |
| Quirk, Gene | Individual | 5% or Greater Indirect Ownership Interest | 18% | 11/01/2020 |
| Sadler, Alison | Individual | 5% or Greater Indirect Ownership Interest | 17% | 11/01/2020 |
| Stallard, Felicia | Individual | 5% or Greater Indirect Ownership Interest | 17% | 11/01/2020 |
| Delatte, Kimberly | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2020 |
| Highpoint Healthcare LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/01/2020 |
| HPHC of Louisiana LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/19/2022 |
| Landers, Zeb | Individual | W-2 Managing Employee | NOT APPLICABLE | 11/01/2020 |
| Quirk, Cynthia | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2020 |
| Quirk, Gene | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2020 |
| Quirk, Scott | Individual | Corporate Director | NOT APPLICABLE | 11/01/2020 |
| Quirk, Scott | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2020 |
All 15 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Plantation Management Company — 16 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 15 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| East Jefferson General Hospital - SNF | 0.2 mi | Metairie, LA | ★★★★★ | 5/5 | |
| Metairie Health Care Center | 2.0 mi | Metairie, LA | ★☆☆☆☆ | 1/5 | |
| John A. Stassi II Community Care Center | 2.5 mi | Metairie, LA | ★★★★★ | 4/5 | |
| Waldon Health Care Center | 3.6 mi | Kenner, LA | ★☆☆☆☆ | 1/5 | |
| Ochsner Medical Center Skilled Nursing Facility | 3.6 mi | Jefferson, LA | ★★★★★ | 5/5 | |
| Jefferson Healthcare Center | 3.8 mi | Jefferson, LA | ★☆☆☆☆ | 2/5 | |
| Chateau Living Center | 4.7 mi | Kenner, LA | ★☆☆☆☆ | 1/5 | |
| St Joseph of Harahan | 5.2 mi | Harahan, LA | ★☆☆☆☆ | 2/5 | |
| Chateau de Notre Dame Community Care Center | 5.5 mi | New Orleans, LA | ★★☆☆☆ | 2/5 | |
| St. Margaret's Daughters Home | 5.9 mi | New Orleans, LA | ★★☆☆☆ | 2/5 | |
| St Bernard Nursing & Rehab | 7.0 mi | New Orleans, LA | ★☆☆☆☆ | 2/5 | |
| John J Hainkel Jr Home and Rehabilitation Center | 7.1 mi | New Orleans, LA | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Jefferson, LA — 12 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 195536.
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