The Oaks Care Center
50 Pinecrest Drive, Pineville, LA 71360 · Rapides County · 136 certified beds · avg 106 residents/day · certified since Aug 30, 2001
Part of chain: PLANTATION MANAGEMENT COMPANY (16 facilities, chain avg rating 1.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (14)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 7, 2026 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 7, 2026 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jan 7, 2026 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Sep 18, 2024 | E · Potential for harm, repeated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Sep 18, 2024 | E · Potential for harm, repeated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Sep 18, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 24, 2023 | E · Potential for harm, repeated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 8 | 0 | E |
| 2024 | 3 | 0 | E |
| 2026 | 3 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.24 | 4.04 | 3.95 | bottom 15% in Louisiana; bottom 24% in the U.S. |
| Registered Nurse hours | 0.17 | 0.32 | 0.69 | bottom 19% in Louisiana; bottom 2% in the U.S. |
| Weekend total nurse staffing | 3.02 | 3.45 | 3.50 | bottom 29% in Louisiana; bottom 32% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.22 | 0.20 | 0.48 | top 19% in Louisiana; bottom 16% in the U.S. |
| Total nursing staff turnover (%) | 49.5 | 47.6 | 45.8 | bottom 41% in Louisiana; bottom 38% in the U.S. |
| RN turnover (%) | 0.0 | 41.6 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.25, RN 0.17, weekend 3.03. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 1/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| QSST Trust for Gene Oliver Quirk III | Organization | 5% or Greater Direct Ownership Interest | 16% | 01/01/2021 |
| QSST Trust for Marshall Todd Quirk | Organization | 5% or Greater Direct Ownership Interest | 16% | 01/01/2021 |
| QSST Trust for Scott Holden Quirk | Organization | 5% or Greater Direct Ownership Interest | 16% | 01/01/2021 |
| Quirk, Cynthia | Individual | 5% or Greater Direct Ownership Interest | 36% | 01/01/2021 |
| Quirk, Gene | Individual | 5% or Greater Direct Ownership Interest | 16% | 01/01/2021 |
| David, Lora | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2019 |
| Delatte, Kimberly | Individual | Corporate Director | NOT APPLICABLE | 08/31/2001 |
| Delatte, Kimberly | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2020 |
| Maxwell, Phillip | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/07/2016 |
| Quirk, Cynthia | Individual | Corporate Director | NOT APPLICABLE | 08/31/2001 |
| Quirk, Gene | Individual | Corporate Director | NOT APPLICABLE | 08/31/2001 |
| Quirk, Scott | Individual | Corporate Director | NOT APPLICABLE | 08/31/2001 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hilltop Nursing & Rehabilitation Center | 1.8 mi | Pineville, LA | ★☆☆☆☆ | 1/5 | abuse |
| Tioga Community Care Center | 2.6 mi | Pineville, LA | ★★☆☆☆ | 3/5 | |
| Legacy Nursing at St. Christina | 3.7 mi | Pineville, LA | ★☆☆☆☆ | 1/5 | abuse |
| Matthews Memorial Health Care Center | 4.0 mi | Alexandria, LA | ★★☆☆☆ | 2/5 | |
| Lexington House | 6.3 mi | Alexandria, LA | ★☆☆☆☆ | 2/5 | |
| The Summit | 6.4 mi | Alexandria, LA | ★☆☆☆☆ | 2/5 | |
| Regency House of Alexandria | 7.5 mi | Alexandria, LA | ★☆☆☆☆ | 2/5 | |
| Belle Grande Nursing and Rehabilitation Center | 7.8 mi | Alexandria, LA | ★★★☆☆ | 3/5 | |
| Legacy Nursing and Rehabilitation of Pollock | 10.3 mi | Pollock, LA | ★☆☆☆☆ | 2/5 | |
| Oak Haven Rehabilitation and Healthcare Center | 14.9 mi | Center Point, LA | ★★☆☆☆ | 1/5 | SFF |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 195529.