Legacy Nursing and Rehabilitation of Pollock

Name: Legacy Nursing and Rehabilitation of Pollock
Address: 8275 HIGHWAY 165, Pollock, LA, 71467, US
Telephone: 3187653557

8275 Highway 165, Pollock, LA 71467 · Grant County · 103 certified beds · avg 88 residents/day · certified since Feb 13, 1990

Part of chain: LEGACY NURSING & REHABILITATION (9 facilities, chain avg rating 1.2★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.59

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (25)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Oct 1, 2025	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Oct 1, 2025	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Oct 1, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 1, 2025	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Oct 1, 2025	D · Potential for harm, one-off	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function.
Oct 1, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Oct 1, 2025	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.
Aug 25, 2025	E · Potential for harm, repeated	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience. · from a complaint
Apr 2, 2025	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Apr 2, 2025	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Apr 2, 2025	E · Potential for harm, repeated	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Apr 2, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Nov 25, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Jul 24, 2024	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jul 24, 2024	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Jul 24, 2024	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Jul 24, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jul 24, 2024	D · Potential for harm, one-off	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Jul 24, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 15, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
May 15, 2024	D · Potential for harm, one-off	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint
Feb 8, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
May 17, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 17, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
May 17, 2023	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 7).

Year	Citations	Worst severity that year
2023	3	E
2024	10	E
2025	12	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.59	4.04	3.95	bottom 29% in Louisiana; bottom 41% in the U.S.
Registered Nurse hours	0.20	0.32	0.69	bottom 27% in Louisiana; bottom 2% in the U.S.
Weekend total nurse staffing	2.94	3.45	3.50	bottom 25% in Louisiana; bottom 28% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.10	0.20	0.48	bottom 15% in Louisiana; bottom 1% in the U.S.
Total nursing staff turnover (%)	53.9	47.6	45.8	bottom 28% in Louisiana; bottom 27% in the U.S.
RN turnover (%)	50.0	41.6	42.9	bottom 40% in Louisiana; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.55, RN 0.20, weekend 2.91. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 2/5 · short-stay residents: 1/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Pollock Opco LLC	Organization	5% or Greater Direct Ownership Interest	100%	01/01/2024
Dgprejean, LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2024
Gum, John	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2024
Gum, Victor	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Gum, Victor	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2024
Holyfield, Myles	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2024
Jdgum, LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2024
LP2 Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2024
Mylesh, LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2024
Nugent, Debbie	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2024
Nugent, Debbie	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2024
Pollock Opco LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2024
Pollock Opco LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2024
Prejean, Danielle	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2024
Smith, Brian	Individual	Operational/Managerial Control	NOT APPLICABLE	01/12/2016
Smith, Brian	Individual	ADP of the SNF	NOT APPLICABLE	01/12/2016
VDG LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What specific dementia training do your staff receive, and how do you handle difficult moments without medication?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Tioga Community Care Center	8.4 mi	Pineville, LA	★★☆☆☆	3/5
The Oaks Care Center	10.3 mi	Pineville, LA	★★★★☆	5/5
Hilltop Nursing & Rehabilitation Center	12.0 mi	Pineville, LA	★☆☆☆☆	1/5	abuse
Matthews Memorial Health Care Center	13.9 mi	Alexandria, LA	★★☆☆☆	2/5
Legacy Nursing at St. Christina	14.0 mi	Pineville, LA	★☆☆☆☆	1/5	abuse
Lexington House	15.3 mi	Alexandria, LA	★☆☆☆☆	2/5
Colfax Nursing and Rehab, LLC	16.3 mi	Colfax, LA	★☆☆☆☆	1/5
The Summit	16.4 mi	Alexandria, LA	★☆☆☆☆	2/5
Belle Grande Nursing and Rehabilitation Center	17.1 mi	Alexandria, LA	★★★☆☆	3/5
Regency House of Alexandria	17.3 mi	Alexandria, LA	★☆☆☆☆	2/5
Lasalle Nursing Home	19.5 mi	Jena, LA	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Pollock →

Facility data as of CMS processing date 2026-08-01. CCN 195249.

The Care File

Visit checklist — Legacy Nursing and Rehabilitation of Pollock

8275 Highway 165, Pollock, LA 71467 · 3187653557

Health inspection rating 2/5 · CMS overall 1/5· Fines (3y): $0

Questions for the administrator:

☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What specific dementia training do your staff receive, and how do you handle difficult moments without medication?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195249 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)