Regency House of Alexandria

Name: Regency House of Alexandria
Address: 5131 MASONIC DRIVE, Alexandria, LA, 71301, US
Telephone: 3184458343

5131 Masonic Drive, Alexandria, LA 71301 · Rapides County · 58 certified beds · avg 48 residents/day · certified since Apr 9, 2012

Part of chain: VENZA CARE MANAGEMENT (25 facilities, chain avg rating 2.4★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.41

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (40)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 3, 2026	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · from a complaint
Mar 4, 2026	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Mar 4, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 4, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Mar 4, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Mar 4, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 4, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 4, 2026	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Mar 4, 2026	D · Potential for harm, one-off	The facility did not observe each nurse aide's job performance or provide regular training as required.
Mar 4, 2026	D · Potential for harm, one-off	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Mar 4, 2026	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Mar 4, 2026	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 4, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 17, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Dec 17, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Mar 19, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Mar 19, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Feb 12, 2025	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Feb 12, 2025	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Feb 12, 2025	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Feb 12, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 12, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Feb 12, 2025	D · Potential for harm, one-off	The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings.
Feb 12, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Feb 12, 2025	D · Potential for harm, one-off	The facility did not make sure care was delivered by qualified people following each resident's written care plan — the individualized document that spells out exactly what care that resident is supposed to receive.
Feb 12, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 12, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 12, 2025	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Aug 7, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Apr 11, 2024	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Apr 11, 2024	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Feb 15, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 15, 2024	E · Potential for harm, repeated	The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them.
Feb 15, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 15, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Feb 15, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Feb 15, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 15, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Feb 15, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 15, 2024	D · Potential for harm, one-off	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (11 → 12).

Year	Citations	Worst severity that year
2024	12	E
2025	15	E
2026	13	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.41	4.04	3.95	bottom 21% in Louisiana; bottom 32% in the U.S.
Registered Nurse hours	0.55	0.32	0.69	top 5% in Louisiana; bottom 46% in the U.S.
Weekend total nurse staffing	2.71	3.45	3.50	bottom 13% in Louisiana; bottom 16% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.22	0.20	0.48	top 19% in Louisiana; bottom 16% in the U.S.
Total nursing staff turnover (%)	71.8	47.6	45.8	bottom 4% in Louisiana; bottom 5% in the U.S.
RN turnover (%)	66.7	41.6	42.9	bottom 18% in Louisiana; bottom 15% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.78, RN 0.61, weekend 3.00. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 1/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Apfel, Stephen	Individual	Indirect Ownership Interest	NOT APPLICABLE	09/16/2024
Apfel, Sydney	Individual	Indirect Ownership Interest	NOT APPLICABLE	09/16/2024
CH La1 Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	09/16/2024
CW La1 Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	09/16/2024
Gefen Investments LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	09/16/2024
Gefen La1 LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	09/16/2024
JS La1 Holdings LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	09/16/2024
Ms La1 Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	09/16/2024
Oakwood Investment Management LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	09/16/2024
Regency House SNF Operations Holdings LLC	Organization	5% or Greater Direct Ownership Interest	—	09/16/2024
SS La1 Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	09/16/2024
Strulovics, Joel	Individual	Indirect Ownership Interest	NOT APPLICABLE	09/16/2024
Aziz, Mohammed	Individual	Operational/Managerial Control	NOT APPLICABLE	10/31/2024
Aziz, Mohammed	Individual	ADP of the SNF	NOT APPLICABLE	10/31/2024
Berkowitz, Michael	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	12/30/2025
Burch, Adam	Individual	Operational/Managerial Control	NOT APPLICABLE	07/15/2025
Burch, Adam	Individual	ADP of the SNF	NOT APPLICABLE	07/15/2025
Capital Funding Group, LLC	Organization	5% or Greater Security Interest	NOT APPLICABLE	09/16/2024
Capital Funding Group, LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/30/2025
CH La1 Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/16/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
"Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
The Summit	1.1 mi	Alexandria, LA	★☆☆☆☆	2/5
Belle Grande Nursing and Rehabilitation Center	1.5 mi	Alexandria, LA	★★★☆☆	3/5
Lexington House	2.5 mi	Alexandria, LA	★☆☆☆☆	2/5
Matthews Memorial Health Care Center	3.5 mi	Alexandria, LA	★★☆☆☆	2/5
Legacy Nursing at St. Christina	4.5 mi	Pineville, LA	★☆☆☆☆	1/5	abuse
Hilltop Nursing & Rehabilitation Center	6.4 mi	Pineville, LA	★☆☆☆☆	1/5	abuse
The Oaks Care Center	7.5 mi	Pineville, LA	★★★★☆	5/5
Tioga Community Care Center	8.8 mi	Pineville, LA	★★☆☆☆	3/5
Oak Haven Rehabilitation and Healthcare Center	16.5 mi	Center Point, LA	★★☆☆☆	1/5	SFF
Legacy Nursing and Rehabilitation of Pollock	17.3 mi	Pollock, LA	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Alexandria →

Facility data as of CMS processing date 2026-08-01. CCN 195637.

The Care File

Visit checklist — Regency House of Alexandria

5131 Masonic Drive, Alexandria, LA 71301 · 3184458343

Health inspection rating 2/5 · CMS overall 1/5· Fines (3y): $0

Questions for the administrator:

☐ "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
☐ "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195637 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)