Matthews Memorial Health Care Center
5100 Jackson Street Ext., Alexandria, LA 71303 · Rapides County · 124 certified beds · avg 89 residents/day · certified since Oct 1, 2004
Part of chain: THE BEEBE FAMILY (48 facilities, chain avg rating 2.8★)
2/5
Health inspection rating (on-site)
1
Serious findings on record
$36,140
Fines, last 3 years
3.85
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · May 2, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: May 29, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (35)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 3, 2026 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Jun 3, 2026 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint |
| Apr 9, 2026 | E · Potential for harm, repeated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint |
| Feb 11, 2026 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Dec 4, 2025 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Dec 4, 2025 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Dec 4, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Dec 4, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Dec 4, 2025 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Dec 4, 2025 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Dec 4, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 29, 2025 | E · Potential for harm, repeated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Nov 20, 2024 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Sep 10, 2024 | E · Potential for harm, repeated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Sep 10, 2024 | E · Potential for harm, repeated | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Sep 10, 2024 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Sep 10, 2024 | E · Potential for harm, repeated | The facility did not serve meals and snacks at times that fit residents' needs, preferences, and requests, or did not offer nourishing alternatives for residents who want to eat outside scheduled meal times. |
| Sep 10, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Sep 10, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Sep 10, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| May 2, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| May 2, 2024 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| May 2, 2024 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint |
| Oct 25, 2023 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Oct 4, 2023 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Oct 4, 2023 | E · Potential for harm, repeated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Oct 4, 2023 | E · Potential for harm, repeated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Oct 4, 2023 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 4, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Oct 4, 2023 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Aug 7, 2023 | E · Potential for harm, repeated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · from a complaint |
| Aug 7, 2023 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Aug 7, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Aug 7, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Aug 7, 2023 | D · Potential for harm, one-off | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (7 → 7).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 12 | 0 | E |
| 2024 | 11 | 1 | G ▲ |
| 2025 | 8 | 0 | E |
| 2026 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $36,140.
| Date | Type | Amount / length |
|---|---|---|
| May 2, 2024 | Fine | $36,140 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.85 | 4.04 | 3.95 | bottom 42% in Louisiana; top 46% in the U.S. |
| Registered Nurse hours | 0.21 | 0.32 | 0.69 | bottom 30% in Louisiana; bottom 3% in the U.S. |
| Weekend total nurse staffing | 3.18 | 3.45 | 3.50 | bottom 37% in Louisiana; bottom 41% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.14 | 0.20 | 0.48 | bottom 45% in Louisiana; bottom 4% in the U.S. |
| Total nursing staff turnover (%) | 59.2 | 47.6 | 45.8 | bottom 17% in Louisiana; bottom 17% in the U.S. |
| RN turnover (%) | 0.0 | 41.6 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.78, RN 0.21, weekend 3.12. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 1/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Annie Mae Matthews Properties, LLC | Organization | 5% or Greater Indirect Ownership Interest | 52% | 10/01/2009 |
| Kisatchie Health, LLC | Organization | 5% or Greater Indirect Ownership Interest | 31% | 10/01/2009 |
| Medico LLC | Organization | 5% or Greater Direct Ownership Interest | 42% | 10/01/2009 |
| Shelton, James | Individual | 5% or Greater Indirect Ownership Interest | 10% | 10/01/2009 |
| 5100 Jackson Street Properties, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Account Management Services INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Account Management Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2010 |
| Administrative Systems INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Administrative Systems INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2010 |
| Annie Mae Matthews Properties, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/18/2025 |
| Beebe, Bobby | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2013 |
| Beebe, Elton | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2009 |
| Elton G Beebe Family Mortage Trust | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Four Generations Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Jones, Audrey | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/25/2011 |
| Jones, Audrey | Individual | ADP of the SNF | NOT APPLICABLE | 09/18/2025 |
| Kisatchie Health, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| LTC Him Consulting INC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2009 |
| Medico LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/01/2009 |
| Parkinson, Toni | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2011 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Legacy Nursing at St. Christina | 2.0 mi | Pineville, LA | ★☆☆☆☆ | 1/5 | abuse |
| The Summit | 2.5 mi | Alexandria, LA | ★☆☆☆☆ | 2/5 | |
| Lexington House | 2.8 mi | Alexandria, LA | ★☆☆☆☆ | 2/5 | |
| Hilltop Nursing & Rehabilitation Center | 3.1 mi | Pineville, LA | ★☆☆☆☆ | 1/5 | abuse |
| Regency House of Alexandria | 3.5 mi | Alexandria, LA | ★☆☆☆☆ | 2/5 | |
| Belle Grande Nursing and Rehabilitation Center | 3.9 mi | Alexandria, LA | ★★★☆☆ | 3/5 | |
| The Oaks Care Center | 4.0 mi | Pineville, LA | ★★★★☆ | 5/5 | |
| Tioga Community Care Center | 5.5 mi | Pineville, LA | ★★☆☆☆ | 3/5 | |
| Legacy Nursing and Rehabilitation of Pollock | 13.9 mi | Pollock, LA | ★☆☆☆☆ | 2/5 | |
| Oak Haven Rehabilitation and Healthcare Center | 15.4 mi | Center Point, LA | ★★☆☆☆ | 1/5 | SFF |
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Facility data as of CMS processing date 2026-08-01. CCN 195600.