Shrewsbury Rehabilitation and Nursing at Southgate
40 Julio Drive, Shrewsbury, MA 01545 · Worcester County · 99 certified beds · avg 90 residents/day · certified since Jul 1, 1990
Part of chain: ATLAS HEALTHCARE (29 facilities, chain avg rating 3.6★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Sep 19, 2023 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Oct 20, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (17)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 12, 2026 | E · Potential for harm, repeated | The facility did not dispose of garbage and refuse properly. |
| Mar 12, 2026 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Mar 12, 2026 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Nov 4, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Nov 27, 2024 | D · Potential for harm, one-off | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. |
| Nov 27, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Nov 27, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Nov 27, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Nov 27, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Nov 27, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Nov 27, 2024 | B · Minimal risk, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Nov 27, 2024 | B · Minimal risk, repeated | The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition. |
| Dec 6, 2023 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 19, 2023 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Sep 19, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Sep 19, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Aug 3, 2023 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (8 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 5 | 1 | G ▲ |
| 2024 | 8 | 0 | D |
| 2025 | 1 | 0 | D |
| 2026 | 3 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $7,901.
| Date | Type | Amount / length |
|---|---|---|
| Sep 19, 2023 | Fine | $7,901 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.65 | 3.89 | 3.95 | bottom 43% in Massachusetts; bottom 44% in the U.S. |
| Registered Nurse hours | 0.61 | 0.65 | 0.69 | top 46% in Massachusetts; top 46% in the U.S. |
| Weekend total nurse staffing | 3.32 | 3.51 | 3.50 | bottom 44% in Massachusetts; bottom 48% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.56 | 0.46 | 0.48 | top 23% in Massachusetts; top 27% in the U.S. |
| Total nursing staff turnover (%) | 54.5 | 38.2 | 45.8 | bottom 10% in Massachusetts; bottom 26% in the U.S. |
| RN turnover (%) | 56.3 | 42.6 | 42.9 | bottom 24% in Massachusetts; bottom 26% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.15, RN 0.70, weekend 3.77. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Herzka, David | Individual | 5% or Greater Indirect Ownership Interest | — | 05/07/2024 |
| JMH Family LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 05/07/2024 |
| JMH Family Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 05/07/2024 |
| Levy, Michael | Individual | 5% or Greater Indirect Ownership Interest | — | 05/07/2024 |
| MLS Family LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 05/07/2024 |
| MLS Family Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 05/07/2024 |
| SGS Family LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 05/07/2024 |
| SGS Family Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 05/07/2024 |
| Shrewsbury Operations Holdings LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 05/07/2024 |
| Demma, Heather | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/07/2024 |
| Levy, Michael | Individual | Corporate Officer | NOT APPLICABLE | 05/07/2024 |
| Sheikh, Zahra | Individual | Contracted Managing Employee | NOT APPLICABLE | 05/07/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can I see where garbage is stored and how often it's removed?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Beaumont Rehab & Skilled Nursing Ctr - Northboro | 2.8 mi | Northborough, MA | ★★★★★ | 4/5 | |
| Notre Dame Long Term Care Center | 3.0 mi | Worcester, MA | ★★★★☆ | 4/5 | |
| Alliance Health at Coleman | 3.3 mi | Northborough, MA | ★★★★☆ | 4/5 | |
| Regalcare at Worcester | 3.3 mi | Worcester, MA | ★★☆☆☆ | 3/5 | |
| Knollwood Nursing Center | 4.0 mi | Worcester, MA | ★★★★☆ | 4/5 | |
| Christopher House of Worcester | 4.1 mi | Worcester, MA | ★★★☆☆ | 3/5 | |
| St Francis Rehabilitation & Nursing Center | 4.7 mi | Worcester, MA | ★★★★☆ | 3/5 | |
| Holy Trinity Eastern Orthodox N & R Center | 4.8 mi | Worcester, MA | ★★★★★ | 5/5 | |
| Odd Fellows Home of Massachusetts | 4.8 mi | Worcester, MA | ★★☆☆☆ | 3/5 | |
| Westborough Healthcare | 4.9 mi | Westborough, MA | ★★☆☆☆ | 3/5 | |
| Beaumont Rehab & Skilled Nursing Ctr - Westboro | 5.0 mi | Westborough, MA | ★★★☆☆ | 3/5 | |
| Vantage at Worcester LLC | 5.1 mi | Worcester, MA | ★☆☆☆☆ | 1/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 225491.