West Side House LTC Facility

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.26, RN 0.47, weekend 3.79.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.26 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

All 20 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Elder Services — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Blaire House of Milford — Milford, MA · overall 1/5
• Blaire House of Tewksbury — Tewksbury, MA · overall 1/5SFF
• Blaire House of Worcester — Worcester, MA · overall 3/5
• Brandon Woods of Dartmouth — South Dartmouth, MA · overall 2/5
• Brandon Woods of New Bedford — New Bedford, MA · overall 1/5SFF

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "What is your policy on physical restraints, and what alternatives do you try first?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Who completes resident assessments here, and how do you check them for accuracy?"
• "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
• "What is your current medication error rate, and what have you changed to bring errors down?"
• "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
• "If my family member's health suddenly changes, how quickly do you reassess them and update their care?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 50% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 20 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Worcester, MA — 50 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Westborough Healthcare — Westborough, MA · overall 2/5
• Whittier Westborough Transitional Care Unit — Westborough, MA · overall 5/5
• Adviniacare at Northbridge — Northbridge, MA · overall 3/5
• Alliance Health at Baldwinville — Baldwinville, MA · overall 4/5
• Alliance Health at Coleman — Northborough, MA · overall 4/5
• Beaumont Rehab & Skilled Nursing Ctr - Northboro — Northborough, MA · overall 5/5
• Beaumont Rehab & Skilled Nursing Ctr - Westboro — Westborough, MA · overall 3/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Worcester →