Sterling Village
18 Dana Hill Road, Sterling, MA 01564 · Worcester County · 143 certified beds · avg 137 residents/day · certified since Jul 1, 1990
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (12)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 22, 2025 | E · Potential for harm, repeated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Dec 22, 2025 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Dec 22, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Sep 4, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Sep 4, 2024 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Sep 4, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 4, 2024 | B · Minimal risk, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Feb 21, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Jun 15, 2023 | E · Potential for harm, repeated | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. |
| Jun 15, 2023 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Jun 15, 2023 | D · Potential for harm, one-off | The facility did not provide proper care for residents with a colostomy, urostomy, or ileostomy — surgical openings in the abdomen that let waste leave the body into a pouch. These require regular, skilled attention to stay clean and healthy. |
| Jun 15, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | E |
| 2024 | 5 | 0 | D |
| 2025 | 3 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.03 | 3.89 | 3.95 | top 31% in Massachusetts; top 38% in the U.S. |
| Registered Nurse hours | 0.51 | 0.65 | 0.69 | bottom 33% in Massachusetts; bottom 39% in the U.S. |
| Weekend total nurse staffing | 3.55 | 3.51 | 3.50 | top 37% in Massachusetts; top 40% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.26 | 0.46 | 0.48 | bottom 19% in Massachusetts; bottom 23% in the U.S. |
| Total nursing staff turnover (%) | 28.0 | 38.2 | 45.8 | top 20% in Massachusetts; top 11% in the U.S. |
| RN turnover (%) | 7.1 | 42.6 | 42.9 | top 2% in Massachusetts; top 3% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.67, RN 0.46, weekend 3.23. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Who owns this facility
For profit - Partnership
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Carroll, Mark | Individual | 5% or Greater Direct Ownership Interest | 25% | 04/01/2010 |
| D'urso, Sean | Individual | 5% or Greater Direct Ownership Interest | 25% | 04/01/2010 |
| Morgan, Joseph | Individual | 5% or Greater Direct Ownership Interest | 25% | 04/01/2010 |
| Sullivan, James | Individual | 5% or Greater Direct Ownership Interest | 25% | 04/01/2010 |
| Alcajape Limited Partnership | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/2010 |
| Asghar, Irfan | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/20/2012 |
| Asghar, Irfan | Individual | ADP of the SNF | NOT APPLICABLE | 04/20/2012 |
| Bell, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/02/2022 |
| Bell, David | Individual | ADP of the SNF | NOT APPLICABLE | 05/02/2022 |
| Bolio-Dupre, Karen | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/20/2024 |
| Bolio-Dupre, Karen | Individual | ADP of the SNF | NOT APPLICABLE | 09/20/2024 |
| Carroll, Mark | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/01/2010 |
| Carroll, Mark | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2010 |
| Cliftonlarsonallen LLP | Organization | ADP of the SNF | NOT APPLICABLE | 04/18/2025 |
| D'urso, Sean | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/01/2010 |
| D'urso, Sean | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2010 |
| Davis, Michelle | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/25/2022 |
| Davis, Michelle | Individual | ADP of the SNF | NOT APPLICABLE | 09/25/2022 |
| Delcid, Donna | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/16/2022 |
| Delcid, Donna | Individual | ADP of the SNF | NOT APPLICABLE | 05/16/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Oakdale Rehabilitation & Skilled Nursing Center | 1.0 mi | West Boylston, MA | ★★★★☆ | 4/5 | |
| Holden Rehabilitation & Nursing Center | 5.2 mi | Holden, MA | ★★★★☆ | 4/5 | |
| Knollwood Nursing Center | 6.4 mi | Worcester, MA | ★★★★☆ | 4/5 | |
| River Terrace Rehabilitation and Healthcare Ctr | 6.9 mi | Lancaster, MA | ★★★★★ | 5/5 | |
| Odd Fellows Home of Massachusetts | 7.6 mi | Worcester, MA | ★★☆☆☆ | 3/5 | |
| Holy Trinity Eastern Orthodox N & R Center | 7.8 mi | Worcester, MA | ★★★★★ | 5/5 | |
| Regalcare at Worcester | 7.9 mi | Worcester, MA | ★★☆☆☆ | 3/5 | |
| Jewish Healthcare Center | 8.1 mi | Worcester, MA | ★★★★☆ | 4/5 | |
| Notre Dame Long Term Care Center | 8.4 mi | Worcester, MA | ★★★★☆ | 4/5 | |
| Life Care Center of Leominster | 8.9 mi | Leominster, MA | ★★★★☆ | 3/5 | |
| Christopher House of Worcester | 9.3 mi | Worcester, MA | ★★★☆☆ | 3/5 | |
| Shrewsbury Rehabilitation and Nursing at Southgate | 9.3 mi | Shrewsbury, MA | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 225452.