Vantage at Worcester LLC
59 Acton Street, Worcester, MA 01604 · Worcester County · 173 certified beds · avg 108 residents/day · certified since Feb 18, 1976
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, repeated · Feb 11, 2025 · F-0726 · triggered by a complaint
The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Why it matters: Undertrained caregivers are more likely to miss warning signs and make care mistakes.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Mar 4, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Feb 11, 2025 · F-0835 · triggered by a complaint
The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents.
Why it matters: Poor administration often shows up as understaffing, supply shortages, and care problems across the whole facility.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Mar 4, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Feb 11, 2025 · F-0865 · triggered by a complaint
The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them.
Why it matters: Without a real quality improvement process, the same care problems tend to repeat instead of getting fixed.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Mar 4, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Feb 11, 2025 · F-0880 · triggered by a complaint
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Why it matters: Weak infection control lets illnesses like flu, COVID-19, and drug-resistant infections spread quickly among vulnerable residents.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Mar 4, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Aug 6, 2025 · F-0693 · triggered by a complaint
The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Why it matters: Unnecessary or poorly managed feeding tubes can cause serious complications like lung infections and take away the ability to eat normally.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: May 15, 2025 (Past Non-Compliance)
▲ Actual harm, one-off · Aug 6, 2025 · F-0726 · triggered by a complaint
The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Why it matters: Undertrained caregivers are more likely to miss warning signs and make care mistakes.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: May 15, 2025 (Past Non-Compliance)
All citations in the current public record (35)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 21, 2026 | E · Potential for harm, repeated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| May 21, 2026 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. · from a complaint |
| Jan 14, 2026 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 14, 2026 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Jan 14, 2026 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Jan 14, 2026 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Jan 14, 2026 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Jan 14, 2026 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Sep 15, 2025 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint |
| Sep 15, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Aug 6, 2025 | ▲ G · Actual harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · from a complaint |
| Aug 6, 2025 | ▲ G · Actual harm, one-off | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint |
| Jun 18, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Feb 11, 2025 | ▲ K · Immediate jeopardy, repeated | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint |
| Feb 11, 2025 | ▲ K · Immediate jeopardy, repeated | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · from a complaint |
| Feb 11, 2025 | ▲ K · Immediate jeopardy, repeated | The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them. · from a complaint |
| Feb 11, 2025 | ▲ K · Immediate jeopardy, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Nov 19, 2024 | E · Potential for harm, repeated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Nov 19, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Nov 19, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Nov 19, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Nov 19, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 19, 2024 | C · Minimal risk, facility-wide | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. |
| Nov 5, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Dec 20, 2023 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint |
| Nov 2, 2023 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Aug 11, 2023 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Aug 11, 2023 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
| Aug 11, 2023 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Aug 11, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 11, 2023 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Aug 11, 2023 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Aug 11, 2023 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Aug 11, 2023 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Aug 11, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 6).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 11 | 0 | D |
| 2024 | 7 | 0 | E |
| 2025 | 9 | 6 | K ▲ |
| 2026 | 8 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $122,646.
| Date | Type | Amount / length |
|---|---|---|
| Aug 6, 2025 | Fine | $19,135 |
| Feb 11, 2025 | Fine | $103,511 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.02 | 3.89 | 3.95 | top 32% in Massachusetts; top 39% in the U.S. |
| Registered Nurse hours | 0.54 | 0.65 | 0.69 | bottom 40% in Massachusetts; bottom 44% in the U.S. |
| Weekend total nurse staffing | 3.73 | 3.51 | 3.50 | top 27% in Massachusetts; top 32% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.43 | 0.46 | 0.48 | top 43% in Massachusetts; top 44% in the U.S. |
| Total nursing staff turnover (%) | 35.2 | 38.2 | 45.8 | top 44% in Massachusetts; top 25% in the U.S. |
| RN turnover (%) | 45.0 | 42.6 | 42.9 | bottom 43% in Massachusetts; bottom 44% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.43, RN 0.59, weekend 4.11. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 2/5
Who owns this facility
For profit - Limited Liability company · changed ownership in the last 12 months
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Arem, Cheryl | Individual | 5% or Greater Direct Ownership Interest | 25% | 12/29/2025 |
| Brown, Yossi | Individual | 5% or Greater Direct Ownership Interest | 25% | 12/29/2025 |
| Herskovitz, Miriam | Individual | 5% or Greater Direct Ownership Interest | 25% | 12/29/2025 |
| Yurowitz, Sam | Individual | 5% or Greater Direct Ownership Interest | 25% | 12/29/2025 |
| Anand, Ajay | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/29/2025 |
| Anand, Ajay | Individual | ADP of the SNF | NOT APPLICABLE | 01/20/2026 |
| Belezarian, Jamie | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/29/2025 |
| Belezarian, Jamie | Individual | ADP of the SNF | NOT APPLICABLE | 12/29/2025 |
| Brown, Yossi | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/29/2025 |
| Brown, Yossi | Individual | Corporate Director | NOT APPLICABLE | 12/29/2025 |
| Brown, Yossi | Individual | Corporate Officer | NOT APPLICABLE | 12/29/2025 |
| Brown, Yossi | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/29/2025 |
| Brown, Yossi | Individual | ADP of the SNF | NOT APPLICABLE | 12/29/2025 |
| Green, Morris | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/29/2025 |
| Green, Morris | Individual | ADP of the SNF | NOT APPLICABLE | 12/29/2025 |
| Im Family Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/29/2025 |
| Innovations Healthcare, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/29/2025 |
| Innovations Healthcare, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/12/2025 |
| Jca Capital Associates LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/29/2025 |
| Johnson, Jeri | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/29/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
- "What were the findings behind this administration citation, and what has leadership changed since?"
- "How does your quality improvement program work, and can you share a recent example of a problem you found and fixed?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Blaire House of Worcester | 0.1 mi | Worcester, MA | ★★★☆☆ | 3/5 | |
| Worcester Rehabilitation & Health Care Center | 0.4 mi | Worcester, MA | ★☆☆☆☆ | 1/5 | |
| St Francis Rehabilitation & Nursing Center | 0.5 mi | Worcester, MA | ★★★★☆ | 3/5 | |
| St Mary Health Care Center | 1.5 mi | Worcester, MA | ★★☆☆☆ | 2/5 | |
| Lutheran Rehabilitation and Skilled Care Center | 1.7 mi | Worcester, MA | ★★★★★ | 5/5 | |
| West Side House LTC Facility | 1.7 mi | Worcester, MA | ★★★★★ | 5/5 | |
| Christopher House of Worcester | 1.7 mi | Worcester, MA | ★★★☆☆ | 3/5 | |
| Care One at Millbury | 2.2 mi | Millbury, MA | ★☆☆☆☆ | 1/5 | |
| Notre Dame Long Term Care Center | 2.9 mi | Worcester, MA | ★★★★☆ | 4/5 | |
| Holy Trinity Eastern Orthodox N & R Center | 3.2 mi | Worcester, MA | ★★★★★ | 5/5 | |
| Regalcare at Worcester | 3.3 mi | Worcester, MA | ★★☆☆☆ | 3/5 | |
| Parsons Hill Rehabilitation & Health Care Center | 3.3 mi | Worcester, MA | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 225219.