How to file a complaint about care →
No fines or payment denials in the published 3-year window.
912 American Eagle Blvd, Sun City Center, FL 33573 (opens Google Maps) · Hillsborough County · (813) 633-3066· 113 certified beds · avg 94 residents/day · certified since Jun 10, 1994 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: HEALTHPEAK PROPERTIES, INC. (15 facilities, chain avg rating 3.5★)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 19 inspection findings. Open the full record below to read every finding.
The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). F-0628
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 31, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · F-0628 |
| Jul 31, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jul 31, 2025 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Jul 31, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jul 31, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jul 31, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jul 31, 2025 | D · Potential for more than minimal harm, isolated | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · F-0685 |
| Jul 31, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697 |
| Jul 31, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Jul 31, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| May 12, 2023 | E · Potential for more than minimal harm, pattern | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| May 12, 2023 | D · Potential for more than minimal harm, isolated | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554 |
| May 12, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| May 12, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Jul 23, 2021 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jul 23, 2021 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Jul 23, 2021 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Jul 23, 2021 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Jul 23, 2021 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
Citations from standard inspections increased between the last two inspection cycles (4 → 10).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 5 | 0 | E |
| 2023 | 4 | 0 | E |
| 2025 | 10 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.20 | 4.03 | 3.95 | top 6% in Florida; top 10% in the U.S. |
| Registered Nurse hours | 0.93 | 0.76 | 0.69 | top 23% in Florida; top 19% in the U.S. |
| Weekend total nurse staffing | 4.67 | 3.68 | 3.50 | top 7% in Florida; top 10% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.50 | 0.53 | 0.48 | top 43% in Florida; top 33% in the U.S. |
| Total nursing staff turnover (%) | 21.4 | 41.4 | 45.8 | top 8% in Florida; top 4% in the U.S. |
| RN turnover (%) | 5.6 | 46.0 | 42.9 | top 1% in Florida; top 2% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.98, RN 0.89, weekend 4.47.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.98 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Plaza West. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Blackrock INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| CCRC Opco Ventures LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 08/29/2014 |
| CCRC Propco Ventures, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| HCP Ma3 GP Holding, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| HCP Ma3, LP | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| HCP Partners LP | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| HCP S-H 2014 Member LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 02/01/2020 |
| HCP Ventures II Partner LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| HCP Ventures II TRS LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| HCP/LS 2011 Reit, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| Healthpeak Op LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 02/10/2023 |
| Healthpeak Properties INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 02/01/2020 |
| Janus Living Op LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| Janus Living TRS LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| Janus Living, INC. | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| Janus Member, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| Ocean Acquisition I LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| State Street Corporation | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| Vanguard Group INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| Blackrock INC | Organization | ADP of the SNF | NOT APPLICABLE | 03/19/2026 |
Showing 20 of 48 parties CMS has on file for this facility; 28 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Healthpeak Properties, INC. — 15 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 14 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Palm Garden of Sun City | 0.4 mi | Sun City Center, FL | ★☆☆☆☆ | 1/5 | abuse |
| Sun Terrace Health Care Center | 1.0 mi | Sun City Center, FL | ★★★★☆ | 4/5 | |
| Bayshore Pointe Nursing and Rehab Center | 14.3 mi | Tampa, FL | ★★★☆☆ | 2/5 | |
| Hawthorne Center for Rehabilitation and Healing of | 14.6 mi | Brandon, FL | ★★★★☆ | 3/5 | |
| Aviata at Central Park | 15.0 mi | Brandon, FL | ★★★☆☆ | 2/5 | |
| Aviata at Oakfield | 15.2 mi | Brandon, FL | ★★☆☆☆ | 1/5 | |
| Canterbury Towers INC | 15.3 mi | Tampa, FL | ★★★★★ | 4/5 | |
| Vivo Healthcare Gandy | 15.3 mi | Tampa, FL | ★★☆☆☆ | 1/5 | |
| Shore Acres Care Center and Rehab | 15.8 mi | Saint Petersburg, FL | ★★★☆☆ | 3/5 | |
| Victoria Crossing Rehabilitation Center | 16.2 mi | Brandon, FL | ★★★★☆ | 3/5 | |
| South Heritage Health & Rehabilitation Center | 17.1 mi | Saint Petersburg, FL | ★☆☆☆☆ | 1/5 | abuse |
| Westminster Suncoast | 17.2 mi | Saint Petersburg, FL | ★★☆☆☆ | 2/5 | abuse |
Compare this facility with the 3 closest →
CMS records place this facility in Hillsborough, FL — 30 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 105866.
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