Plaza West

Name: Plaza West
Address: 912 AMERICAN EAGLE BLVD, Sun City Center, FL, 33573, US
Telephone: 8136333066

912 American Eagle Blvd, Sun City Center, FL 33573 · Hillsborough County · 113 certified beds · avg 94 residents/day · certified since Jun 10, 1994 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: HEALTHPEAK PROPERTIES, INC. (15 facilities, chain avg rating 3.5★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.20

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (19)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 31, 2025	E · Potential for harm, repeated	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Jul 31, 2025	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jul 31, 2025	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jul 31, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 31, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jul 31, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jul 31, 2025	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Jul 31, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jul 31, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jul 31, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
May 12, 2023	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
May 12, 2023	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
May 12, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 12, 2023	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Jul 23, 2021	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 23, 2021	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jul 23, 2021	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jul 23, 2021	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jul 23, 2021	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 10).

Year	Citations	Worst severity that year
2021	5	E
2023	4	E
2025	10	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.20	4.03	3.95	top 6% in Florida; top 10% in the U.S.
Registered Nurse hours	0.93	0.76	0.69	top 23% in Florida; top 19% in the U.S.
Weekend total nurse staffing	4.67	3.68	3.50	top 7% in Florida; top 10% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.50	0.53	0.48	top 43% in Florida; top 33% in the U.S.
Total nursing staff turnover (%)	21.4	41.4	45.8	top 8% in Florida; top 4% in the U.S.
RN turnover (%)	5.6	46.0	42.9	top 1% in Florida; top 2% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.98, RN 0.89, weekend 4.47. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Blackrock INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	03/19/2026
CCRC Opco Ventures LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	08/29/2014
CCRC Propco Ventures, LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	03/19/2026
HCP Ma3 GP Holding, LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	03/19/2026
HCP Ma3, LP	Organization	Indirect Ownership Interest	NOT APPLICABLE	03/19/2026
HCP Partners LP	Organization	Indirect Ownership Interest	NOT APPLICABLE	03/19/2026
HCP S-H 2014 Member LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	02/01/2020
HCP Ventures II Partner LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	03/19/2026
HCP Ventures II TRS LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	03/19/2026
HCP/LS 2011 Reit, LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	03/19/2026
Healthpeak Op LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	02/10/2023
Healthpeak Properties INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	02/01/2020
Janus Living Op LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	03/19/2026
Janus Living TRS LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	03/19/2026
Janus Living, INC.	Organization	Indirect Ownership Interest	NOT APPLICABLE	03/19/2026
Janus Member, LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	03/19/2026
Ocean Acquisition I LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	03/19/2026
State Street Corporation	Organization	Indirect Ownership Interest	NOT APPLICABLE	03/19/2026
Vanguard Group INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	03/19/2026
Blackrock INC	Organization	ADP of the SNF	NOT APPLICABLE	03/19/2026

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Palm Garden of Sun City	0.4 mi	Sun City Center, FL	★☆☆☆☆	1/5	abuse
Sun Terrace Health Care Center	1.0 mi	Sun City Center, FL	★★★★☆	4/5
Bayshore Pointe Nursing and Rehab Center	14.3 mi	Tampa, FL	★★★☆☆	2/5
Hawthorne Center for Rehabilitation and Healing of	14.6 mi	Brandon, FL	★★★★☆	3/5
Aviata at Central Park	15.0 mi	Brandon, FL	★★★☆☆	2/5
Aviata at Oakfield	15.2 mi	Brandon, FL	★★☆☆☆	1/5
Canterbury Towers INC	15.3 mi	Tampa, FL	★★★★★	4/5
Vivo Healthcare Gandy	15.3 mi	Tampa, FL	★★☆☆☆	1/5
Shore Acres Care Center and Rehab	15.8 mi	Saint Petersburg, FL	★★★☆☆	3/5
Victoria Crossing Rehabilitation Center	16.2 mi	Brandon, FL	★★★★☆	3/5
South Heritage Health & Rehabilitation Center	17.1 mi	Saint Petersburg, FL	★☆☆☆☆	1/5	abuse
Westminster Suncoast	17.2 mi	Saint Petersburg, FL	★★☆☆☆	2/5	abuse

Compare this facility with the 3 closest →

All facilities in Sun City Center →

Facility data as of CMS processing date 2026-08-01. CCN 105866.

The Care File

Visit checklist — Plaza West

912 American Eagle Blvd, Sun City Center, FL 33573 · 8136333066

Health inspection rating 2/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 105866 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)