Brookdale Galleria
2929 Post Oak Blvd, Houston, TX 77056 · Harris County · 56 certified beds · avg 42 residents/day · certified since Aug 3, 2000
Part of chain: HEALTHPEAK PROPERTIES, INC. (15 facilities, chain avg rating 3.5★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Mar 23, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Mar 26, 2026 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Apr 4, 2024 · F-0580 · triggered by a complaint
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Why it matters: A family could learn about a serious injury or decline days later, after the chance to act has passed.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Apr 5, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Apr 4, 2024 · F-0686 · triggered by a complaint
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Apr 5, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Dec 17, 2024 · F-0686 · triggered by a complaint
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jan 10, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, repeated · Dec 11, 2023 · F-0686 · triggered by a complaint
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.
Severity (H): Multiple residents were actually harmed by the same failure — a pattern of real harm, not an isolated incident.
Corrected: Dec 12, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (27)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 23, 2026 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Nov 25, 2025 | E · Potential for harm, repeated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Nov 25, 2025 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint |
| Nov 25, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Nov 25, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint |
| Nov 25, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Nov 25, 2025 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · from a complaint |
| Nov 18, 2025 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint |
| Jun 19, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 17, 2024 | ▲ G · Actual harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Dec 17, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Apr 24, 2024 | D · Potential for harm, one-off | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. |
| Apr 24, 2024 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint |
| Apr 24, 2024 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Apr 4, 2024 | ▲ K · Immediate jeopardy, repeated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Apr 4, 2024 | ▲ K · Immediate jeopardy, repeated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Jan 24, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Jan 24, 2024 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint |
| Jan 24, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Dec 11, 2023 | ▲ H · Actual harm, repeated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Dec 11, 2023 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Dec 11, 2023 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. · from a complaint |
| Dec 11, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Feb 23, 2023 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Feb 23, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Feb 23, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Feb 23, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (3 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 8 | 1 | H ▲ |
| 2024 | 10 | 3 | K ▲ |
| 2025 | 8 | 0 | E |
| 2026 | 1 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
4 fines totaling $78,844.
| Date | Type | Amount / length |
|---|---|---|
| Mar 23, 2026 | Fine | $16,355 |
| Dec 17, 2024 | Fine | $10,033 |
| Apr 4, 2024 | Fine | $40,203 |
| Dec 11, 2023 | Fine | $12,253 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Texas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.67 | 3.46 | 3.95 | top 6% in Texas; top 19% in the U.S. |
| Registered Nurse hours | 1.11 | 0.44 | 0.69 | top 2% in Texas; top 12% in the U.S. |
| Weekend total nurse staffing | 3.96 | 3.04 | 3.50 | top 8% in Texas; top 24% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.75 | 0.34 | 0.48 | top 3% in Texas; top 14% in the U.S. |
| Total nursing staff turnover (%) | 65.4 | 55.3 | 45.8 | bottom 25% in Texas; bottom 9% in the U.S. |
| RN turnover (%) | 81.0 | 54.6 | 42.9 | bottom 17% in Texas; bottom 5% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.62, RN 1.09, weekend 3.91. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| CCRC Propco Ventures, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| HCP Ma3 GP Holding, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| HCP Ma3, LP | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| HCP Partners LP | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| HCP S-H 2014 Member LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| HCP Ventures II TRS LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| HCP/LS 2011 Reit, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| Healthpeak Op LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| Janus Living Op LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| Janus Living TRS LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| Janus Living, INC. | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| Janus Member, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| Ocean Acquisition I LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| SH Opco Holdco LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 03/19/2026 |
| BKD Twenty-One Management Company INC | Organization | ADP of the SNF | NOT APPLICABLE | 03/06/2026 |
| CCRC Propco Ventures, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/19/2026 |
| Cheng, Patrick | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2022 |
| Cheng, Patrick | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2022 |
| Harris Bates, Lashon | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/05/2026 |
| Harris Bates, Lashon | Individual | ADP of the SNF | NOT APPLICABLE | 03/19/2026 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Hallmark | 0.9 mi | Houston, TX | ★★★★★ | 5/5 | |
| Woodway Nursing & Rehab | 2.6 mi | Houston, TX | —/5 | SFF | |
| The Vosswood Nursing Center | 2.9 mi | Houston, TX | ★★★★☆ | 5/5 | |
| Ffiii Houston SNF Tenant LLC | 3.3 mi | Houston, TX | ★★★★☆ | 3/5 | |
| Bayou Manor | 3.6 mi | Houston, TX | ★★★★★ | 5/5 | |
| Sharpview Residence and Rehabilitation Center | 3.7 mi | Houston, TX | ★☆☆☆☆ | 2/5 | |
| Clarewood House Extended Care Center | 3.8 mi | Houston, TX | ★★★★★ | 5/5 | |
| The Methodist Hospital SNF | 4.1 mi | Houston, TX | ★★★★★ | 5/5 | |
| Treemont Health Care Center | 4.2 mi | Houston, TX | ★★★★☆ | 3/5 | |
| Seven Acres Jewish Senior Care Services | 4.7 mi | Houston, TX | ★★★★☆ | 3/5 | |
| Holly Hall | 5.0 mi | Houston, TX | ★★★☆☆ | 3/5 | |
| Garden Terrace Healthcare Center of Houston | 5.1 mi | Houston, TX | ★★☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 675834.