Pennsylvania ›Haverford

Quadrangle

3300 Darby Road, Haverford, PA 19041 · Delaware County · 63 certified beds · avg 63 residents/day · certified since Jul 3, 1989

Part of chain: HEALTHPEAK PROPERTIES, INC. (15 facilities, chain avg rating 3.5★)

2/5
Health inspection rating (on-site)
1
Serious findings on record
$8,278
Fines, last 3 years
5.55
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jan 16, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jan 16, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (36)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

DateSeverityWhat the facility was cited for
Sep 3, 2025D · Potential for harm, one-offThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jun 12, 2025D · Potential for harm, one-offThe facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint
Apr 3, 2025F · Potential for harm, facility-wideThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 3, 2025F · Potential for harm, facility-wideThe facility did not dispose of garbage and refuse properly.
Apr 3, 2025E · Potential for harm, repeatedThe facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Apr 3, 2025D · Potential for harm, one-offThe facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Apr 3, 2025D · Potential for harm, one-offThe facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Apr 3, 2025D · Potential for harm, one-offThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 3, 2025D · Potential for harm, one-offThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Apr 3, 2025D · Potential for harm, one-offThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 3, 2025D · Potential for harm, one-offThe facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults.
Apr 3, 2025D · Potential for harm, one-offThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Apr 3, 2025D · Potential for harm, one-offThe facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them.
Apr 3, 2025D · Potential for harm, one-offThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Apr 3, 2025D · Potential for harm, one-offThe facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Apr 3, 2025D · Potential for harm, one-offThe facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Apr 3, 2025D · Potential for harm, one-offThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 16, 2025▲ G · Actual harm, one-offThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jan 16, 2025D · Potential for harm, one-offThe facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint
May 22, 2024E · Potential for harm, repeatedThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 22, 2024E · Potential for harm, repeatedThe facility did not dispose of garbage and refuse properly.
May 22, 2024D · Potential for harm, one-offThe facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
May 22, 2024D · Potential for harm, one-offThe facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
May 22, 2024D · Potential for harm, one-offThe facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
May 22, 2024D · Potential for harm, one-offThe facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
May 22, 2024D · Potential for harm, one-offThe facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
May 22, 2024D · Potential for harm, one-offThe facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
May 22, 2024D · Potential for harm, one-offThe facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Aug 7, 2023D · Potential for harm, one-offThe facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Aug 7, 2023D · Potential for harm, one-offThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 7, 2023D · Potential for harm, one-offWhen a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care.
Aug 7, 2023D · Potential for harm, one-offThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 7, 2023D · Potential for harm, one-offThe facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Aug 7, 2023D · Potential for harm, one-offThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Aug 7, 2023D · Potential for harm, one-offThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Aug 7, 2023D · Potential for harm, one-offThe facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (9 → 15).

YearCitationsSerious (G–L)Worst severity that year
202380D
202490E
2025191G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $8,278.

DateTypeAmount / length
Jan 16, 2025Fine$8,278

Nurse staffing (from payroll records, adjusted for how much care residents need)

MeasureThis facilityPennsylvania avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)5.553.943.95top 7% in Pennsylvania; top 7% in the U.S.
Registered Nurse hours1.090.800.69top 17% in Pennsylvania; top 12% in the U.S.
Weekend total nurse staffing5.023.583.50top 7% in Pennsylvania; top 6% in the U.S.
Weekend RN hours (not acuity-adjusted)0.700.560.48top 23% in Pennsylvania; top 16% in the U.S.
Total nursing staff turnover (%)65.744.545.8bottom 5% in Pennsylvania; bottom 9% in the U.S.
RN turnover (%)67.739.942.9bottom 8% in Pennsylvania; bottom 13% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.34, RN 1.05, weekend 4.83. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
HCP S-H 2014 Member LLCOrganizationIndirect Ownership InterestNOT APPLICABLE12/02/2024
HCP S-H Opco TRS LLCOrganizationIndirect Ownership InterestNOT APPLICABLE10/16/2020
HCP S-H Sunrise Opco Holdco LLCOrganizationDirect Ownership InterestNOT APPLICABLE10/01/2020
Healthpeak Op LLCOrganizationIndirect Ownership InterestNOT APPLICABLE10/16/2020
Healthpeak Properties INCOrganizationIndirect Ownership InterestNOT APPLICABLE10/16/2020
S-H 2014 Opco TRS INCOrganizationIndirect Ownership InterestNOT APPLICABLE12/02/2024
Bown, KeithIndividualOperational/Managerial ControlNOT APPLICABLE01/16/2025
Bown, KeithIndividualADP of the SNFNOT APPLICABLE01/16/2025
Cheng, PatrickIndividualIndividual Is an Owner, Partner or Trustee of Any ADP of the SNFNOT APPLICABLE04/28/2025
Coelho, AndrewIndividualOperational/Managerial ControlNOT APPLICABLE01/16/2025
Coelho, AndrewIndividualADP of the SNFNOT APPLICABLE01/16/2025
Desai, MehirIndividualOperational/Managerial ControlNOT APPLICABLE04/01/2025
Desai, MehirIndividualADP of the SNFNOT APPLICABLE04/01/2025
Eccles, SusanIndividualOperational/Managerial ControlNOT APPLICABLE10/28/2024
Eccles, SusanIndividualADP of the SNFNOT APPLICABLE10/28/2024
Falco, DeniseIndividualOperational/Managerial ControlNOT APPLICABLE01/16/2025
Falco, DeniseIndividualADP of the SNFNOT APPLICABLE01/16/2025
Frantz, EdwardIndividualOperational/Managerial ControlNOT APPLICABLE01/16/2025
Frantz, EdwardIndividualADP of the SNFNOT APPLICABLE01/16/2025
Harris, TonyIndividualADP of the SNFNOT APPLICABLE01/16/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Bryn Mawr Village1.2 miBryn Mawr, PA★★★☆☆2/5
Bryn Mawr Extended Care Center1.4 miBryn Mawr, PA★☆☆☆☆1/5
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Westgate Hills Rehabilitation and Nursing Ctr1.8 miHavertown, PA★★★☆☆3/5
Broomall Manor1.9 miBroomall, PA★★★★★5/5
Rosemont Center2.1 miRosemont, PA★★★☆☆3/5
Pine View Healthcare and Rehabilitation Center2.3 miBroomall, PA★★☆☆☆2/5
Beaumont at Bryn Mawr3.0 miBryn Mawr, PA★★★★★5/5
Saunders Nursing and Rehabilitation Center3.6 miWynnewood, PA★☆☆☆☆1/5abuse
William Hood Dunwoody Care Ctr3.6 miNewtown Square, PA★★★★★5/5
Wesley Enhanced Living Main Line Rehab and SKD Nsg4.0 miMedia, PA★★★★☆3/5
Waverly Heights4.3 miGladwyne, PA★★★★★5/5

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Facility data as of CMS processing date 2026-08-01. CCN 395801.