Victoria Crossing Rehabilitation Center

Name: Victoria Crossing Rehabilitation Center
Address: 701 VICTORIA ST, Brandon, FL, 33510, US
Telephone: 8136814220

701 Victoria St, Brandon, FL 33510 · Hillsborough County · 120 certified beds · avg 115 residents/day · certified since Feb 7, 2024

Part of chain: EXCELSIOR CARE GROUP (33 facilities, chain avg rating 2.5★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.34

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 8, 2026	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Jan 8, 2026	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Jan 8, 2026	D · Potential for harm, one-off	The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely. · from a complaint
Jan 8, 2026	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint
Jan 8, 2026	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Jan 8, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jan 8, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jan 8, 2026	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
Jan 8, 2026	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jan 8, 2026	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jan 8, 2026	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 5, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Sep 5, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Sep 5, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Sep 5, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · from a complaint

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2024	4	0	E
2026	11	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.34	4.03	3.95	bottom 5% in Florida; bottom 29% in the U.S.
Registered Nurse hours	0.61	0.76	0.69	bottom 42% in Florida; top 47% in the U.S.
Weekend total nurse staffing	3.07	3.68	3.50	bottom 5% in Florida; bottom 34% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.40	0.53	0.48	bottom 41% in Florida; top 48% in the U.S.
Total nursing staff turnover (%)	67.4	41.4	45.8	bottom 3% in Florida; bottom 8% in the U.S.
RN turnover (%)	77.8	46.0	42.9	bottom 6% in Florida; bottom 7% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.48, RN 0.63, weekend 3.19. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Brandon Health Member LLC	Organization	5% or Greater Direct Ownership Interest	100%	04/01/2022
Flnho Capital Group LLC	Organization	5% or Greater Indirect Ownership Interest	33%	04/01/2022
Ornstein, Marton	Individual	5% or Greater Indirect Ownership Interest	25%	04/01/2022
Lucadano, Kimberly	Individual	W-2 Managing Employee	NOT APPLICABLE	04/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Aviata at Oakfield	1.1 mi	Brandon, FL	★★☆☆☆	1/5
Aviata at Central Park	1.2 mi	Brandon, FL	★★★☆☆	2/5
Hawthorne Center for Rehabilitation and Healing of	1.6 mi	Brandon, FL	★★★★☆	3/5
Elon Manor Nursing and Rehabilitation Center	9.4 mi	Tampa, FL	★★☆☆☆	2/5
Whispering Oaks	9.5 mi	Tampa, FL	★★★☆☆	2/5
Ybor City Center for Rehabilitation and Healing	9.8 mi	Tampa, FL	★★★☆☆	2/5
Community Convalescent Center	10.3 mi	Plant City, FL	★☆☆☆☆	1/5
Fairway Oaks Center	11.3 mi	Tampa, FL	★★☆☆☆	2/5
Blue Palms Health and Rehabilitation Center at Fle	11.3 mi	Tampa, FL	★★★☆☆	2/5
Excel Care Center	11.4 mi	Tampa, FL	★★★★☆	3/5
Palm Garden of Tampa	11.7 mi	Tampa, FL	★★★★☆	3/5
Rehabilitation and Healthcare Center of Tampa	12.2 mi	Tampa, FL	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Brandon →

Facility data as of CMS processing date 2026-08-01. CCN 106155.

The Care File

Visit checklist — Victoria Crossing Rehabilitation Center

701 Victoria St, Brandon, FL 33510 · 8136814220

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 106155 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)