How to file a complaint about care →
No fines or payment denials in the published 3-year window.
807 Wilbraham Road, Springfield, MA 01109 (opens Google Maps) · Hampden County · (413) 782-1800· 42 certified beds · avg 40 residents/day · certified since Dec 29, 1995 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 8 inspection findings. Open the full record below to read every finding.
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. F-0688
The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. F-0842
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 18, 2024 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Nov 18, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Nov 18, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Aug 3, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 3, 2023 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Aug 3, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Aug 3, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Aug 3, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 5 | 0 | F |
| 2024 | 3 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.14 | 3.89 | 3.95 | top 27% in Massachusetts; top 34% in the U.S. |
| Registered Nurse hours | 0.78 | 0.65 | 0.69 | top 20% in Massachusetts; top 29% in the U.S. |
| Weekend total nurse staffing | 3.68 | 3.51 | 3.50 | top 29% in Massachusetts; top 34% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.40 | 0.46 | 0.48 | bottom 45% in Massachusetts; top 49% in the U.S. |
| Total nursing staff turnover (%) | 26.8 | 38.2 | 45.8 | top 16% in Massachusetts; top 9% in the U.S. |
| RN turnover (%) | 25.0 | 42.6 | 42.9 | top 17% in Massachusetts; top 20% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.90, RN 0.73, weekend 3.47.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.90 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Loomis Lakeside at Reeds Landing. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Loomis Communities, INC. | Organization | 5% or Greater Direct Ownership Interest | 100% | 08/10/2009 |
| Jarry, Michael | Individual | Corporate Officer | NOT APPLICABLE | 09/02/2024 |
| Lapointe, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/19/1995 |
| Loomis Communities, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 03/19/2025 |
| Mantoni, Margaret | Individual | Corporate Officer | NOT APPLICABLE | 02/02/2020 |
| Mintz, Joshua | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2019 |
| Mintz, Joshua | Individual | ADP of the SNF | NOT APPLICABLE | 02/26/2025 |
| Todd, Lori | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/10/2001 |
| Todd, Lori | Individual | ADP of the SNF | NOT APPLICABLE | 02/10/2001 |
| Willetts, Lynda | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/15/2021 |
All 10 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Sixteen Acres Health and Rehabilitation Center LLC | 1.8 mi | Springfield, MA | ★★★★☆ | 4/5 | |
| Julian J Levitt Family Nursing Home | 3.6 mi | Longmeadow, MA | ★★★★☆ | 3/5 | |
| Chicopee Rehabilitation and Nursing | 3.7 mi | Chicopee, MA | ★★★☆☆ | 3/5 | |
| East Longmeadow Skilled Nursing Center | 3.8 mi | East Longmeadow, MA | ★★★★☆ | 4/5 | |
| Chestnut Hill Health and Rehabilitation Center LLC | 4.4 mi | East Longmeadow, MA | ★★★☆☆ | 3/5 | |
| Care One at Redstone | 4.4 mi | East Longmeadow, MA | ★★☆☆☆ | 2/5 | |
| Agawam East Rehab and Nursing | 4.8 mi | Agawam, MA | ★★★★★ | 4/5 | |
| Agawam North Rehab and Nursing | 4.8 mi | Agawam, MA | ★☆☆☆☆ | 1/5 | |
| Agawam South Rehab and Nursing | 4.9 mi | Agawam, MA | ★★★★☆ | 3/5 | |
| Agawam West Rehab and Nursing | 4.9 mi | Agawam, MA | ★★☆☆☆ | 2/5 | |
| Life Care Center of Wilbraham | 5.0 mi | Wilbraham, MA | ★★★★☆ | 3/5 | |
| Vantage at West Springfield LLC | 6.0 mi | West Springfield, MA | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Hampden, MA — 26 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 225691.
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