Forest Haven Nursing & Rehab Ctr, LLC

Name: Forest Haven Nursing & Rehab Ctr, LLC
Address: 171 Thrasher Drive, Jonesboro, LA, 71251, US
Telephone: 3182592729

171 Thrasher Drive, Jonesboro, LA 71251 · Jackson County · 139 certified beds · avg 123 residents/day · certified since Apr 1, 1998

Part of chain: CENTRAL MANAGEMENT COMPANY (21 facilities, chain avg rating 2.6★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.17

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 24, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Apr 30, 2025	E · Potential for harm, repeated	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Apr 30, 2025	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 30, 2025	E · Potential for harm, repeated	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Apr 30, 2025	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Apr 30, 2025	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 30, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 30, 2025	E · Potential for harm, repeated	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Apr 30, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 1, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Mar 1, 2023	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.

Inspection trend by year

Year	Citations	Worst severity that year
2023	2	D
2025	8	E
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.17	4.04	3.95	top 39% in Louisiana; top 33% in the U.S.
Registered Nurse hours	0.37	0.32	0.69	top 20% in Louisiana; bottom 18% in the U.S.
Weekend total nurse staffing	3.59	3.45	3.50	top 37% in Louisiana; top 38% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.27	0.20	0.48	top 12% in Louisiana; bottom 25% in the U.S.
Total nursing staff turnover (%)	51.8	47.6	45.8	bottom 33% in Louisiana; bottom 32% in the U.S.
RN turnover (%)	40.0	41.6	42.9	top 45% in Louisiana; top 46% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.80, RN 0.34, weekend 3.27. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 2/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Kisatchie Health, LLC	Organization	5% or Greater Direct Ownership Interest	51%	02/01/1998
Maumalanga, Holly	Individual	5% or Greater Indirect Ownership Interest	6%	03/31/2025
Prico, INC	Organization	5% or Greater Direct Ownership Interest	49%	02/01/1998
Zimmerman, Freda	Individual	5% or Greater Indirect Ownership Interest	12%	03/31/2025
Billings, Sandra	Individual	ADP of the SNF	NOT APPLICABLE	03/11/2025
Bolwahnn, Sheila	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2008
Cantrell, Jeffrey Lee	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2013
Central Management Company, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	02/01/1998
Central Management Company, LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/02/2025
Kisatchie Health, LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/01/2001
Maumalanga, Holly	Individual	ADP of the SNF	NOT APPLICABLE	03/31/2025
Price, Teddy	Individual	Operational/Managerial Control	NOT APPLICABLE	03/01/2025
Price, Teddy	Individual	ADP of the SNF	NOT APPLICABLE	03/01/2025
Prico, INC	Organization	ADP of the SNF	NOT APPLICABLE	02/01/2001
Rogers, Dawn	Individual	ADP of the SNF	NOT APPLICABLE	04/01/1998
Shelton, James	Individual	ADP of the SNF	NOT APPLICABLE	04/01/1998
Zimmerman, Freda	Individual	ADP of the SNF	NOT APPLICABLE	03/31/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What is your policy on physical restraints, and what alternatives do you try first?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you inspect and maintain essential equipment, and how quickly are repairs made?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Wyatt Manor Nursing and Rehab Ctr, INC	5.1 mi	Jonesboro, LA	★★★★☆	4/5
Alpine Skilled Nursing and Rehabilitation	13.1 mi	Ruston, LA	★☆☆☆☆	3/5

Compare this facility with the 2 closest →

All facilities in Jonesboro →

Facility data as of CMS processing date 2026-08-01. CCN 195463.

The Care File

Visit checklist — Forest Haven Nursing & Rehab Ctr, LLC

171 Thrasher Drive, Jonesboro, LA 71251 · 3182592729

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195463 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)