The Birches at Trillium Woods

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.48, RN 1.33, weekend 4.92.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.48 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 17 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Life Care Services — 43 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Croasdaile Village — Durham, NC · overall 4/5
• Cypress Glen Retirement Community — Greenville, NC · overall 5/5
• The Cedars of Chapel Hill — Chapel Hill, NC · overall 4/5
• The Rosewood Health Center — Raleigh, NC · overall 5/5
• The Stewart Health Center — Charlotte, NC · overall 2/5
• Wesley Pines Retirement Community — Lumberton, NC · overall 4/5
• Whitestone a Masonic and Eastern Star Community — Greensboro, NC · overall 4/5
• Dallas Retirement Village Health Center — Dallas, OR · overall 4/5

Listed by state, then facility name — not a ranking. Showing 8 of the 42 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Can I get a written copy of resident rights, house rules, and a full list of services and charges today?"
• "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
• "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
• "What is your current medication error rate, and what have you changed to bring errors down?"
• "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
• "What systems do you use to prevent medication errors, and what happens when one occurs?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 21% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 17 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Hennepin, MN — 54 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• The Estates at Bloomington LLC — Bloomington, MN · overall 3/5
• The Estates at Chateau LLC — Minneapolis, MN · overall 2/5
• The Estates at Excelsior LLC — Excelsior, MN · overall 1/5abuse
• The Estates at St Louis Park LLC — Saint Louis Park, MN · overall 3/5
• The Villas at Richfield — Richfield, MN · overall 3/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Plymouth →