Whitestone a Masonic and Eastern Star Community
700 South Holden Road, Greensboro, NC 27407 · Guilford County · 60 certified beds · avg 51 residents/day · certified since Oct 26, 2000
Part of chain: LIFE CARE SERVICES (43 facilities, chain avg rating 4.1★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Apr 17, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: May 7, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (6)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 17, 2025 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Apr 17, 2025 | E · Potential for harm, repeated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Apr 17, 2025 | E · Potential for harm, repeated | The facility was not properly licensed, or did not operate in compliance with federal, state, and local laws, regulations, and accepted professional standards. · from a complaint |
| Apr 17, 2025 | D · Potential for harm, one-off | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · from a complaint |
| Apr 17, 2025 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint |
| Apr 17, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2025 | 6 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $25,490.
| Date | Type | Amount / length |
|---|---|---|
| Apr 17, 2025 | Fine | $25,490 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.15 | 4.01 | 3.95 | top 10% in North Carolina; top 11% in the U.S. |
| Registered Nurse hours | 0.90 | 0.64 | 0.69 | top 15% in North Carolina; top 20% in the U.S. |
| Weekend total nurse staffing | 4.25 | 3.56 | 3.50 | top 14% in North Carolina; top 17% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.52 | 0.41 | 0.48 | top 22% in North Carolina; top 30% in the U.S. |
| Total nursing staff turnover (%) | 57.9 | 49.0 | 45.8 | bottom 28% in North Carolina; bottom 20% in the U.S. |
| RN turnover (%) | 62.5 | 45.7 | 42.9 | bottom 25% in North Carolina; bottom 19% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.70, RN 0.82, weekend 3.87. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Masonic and Eastern Star Home of North Carolina, Incorporated | Organization | 5% or Greater Direct Ownership Interest | 100% | 11/01/1966 |
| Bailey, Gilbert | Individual | Corporate Director | NOT APPLICABLE | 02/14/2025 |
| Browning, Jerry | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Burris, Linda | Individual | Corporate Director | NOT APPLICABLE | 06/14/2020 |
| Edwards, Dennis | Individual | Corporate Director | NOT APPLICABLE | 06/14/2023 |
| Edwards, Dennis | Individual | Corporate Officer | NOT APPLICABLE | 06/14/2023 |
| Fischer, Amy -Jo | Individual | Corporate Director | NOT APPLICABLE | 06/14/2023 |
| Fischer, Amy -Jo | Individual | Corporate Officer | NOT APPLICABLE | 06/14/2023 |
| Griffith, David | Individual | Corporate Director | NOT APPLICABLE | 02/01/2020 |
| Hillegass, Joshua | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/03/2025 |
| Hillegass, Joshua | Individual | ADP of the SNF | NOT APPLICABLE | 02/02/2026 |
| Hughes, James | Individual | Corporate Director | NOT APPLICABLE | 06/14/2019 |
| Jernigan, Gene | Individual | Corporate Director | NOT APPLICABLE | 06/28/2011 |
| Jernigan, Gene | Individual | Corporate Officer | NOT APPLICABLE | 06/28/2011 |
| Johnson, Edward | Individual | Corporate Director | NOT APPLICABLE | 09/18/2021 |
| Lewis, Mark | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/15/2018 |
| Life Care Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/01/2021 |
| Life Care Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/24/2025 |
| Mills, Tommy | Individual | Corporate Director | NOT APPLICABLE | 12/14/2024 |
| Norris, Steve | Individual | Corporate Director | NOT APPLICABLE | 02/14/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "Can you tell me about this citation and confirm your license and compliance status today?"
- "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Piedmont Hills Center for Nursing and Rehab | 0.5 mi | Greensboro, NC | ★☆☆☆☆ | 1/5 | |
| Camden Health and Rehabilitation | 2.2 mi | Greensboro, NC | ★★★★☆ | 4/5 | |
| Friends Homes at Guilford | 3.1 mi | Greensboro, NC | ★★★★★ | 5/5 | |
| Maple Grove Health and Rehabilitation Center | 3.3 mi | Greensboro, NC | ★★★★★ | 4/5 | |
| Greenhaven Health and Rehabilitation Center | 3.4 mi | Greensboro, NC | ★★★☆☆ | 2/5 | abuse |
| Linden Place Center for Nursing and Rehabilitation | 3.7 mi | Greensboro, NC | ★★☆☆☆ | 2/5 | |
| Heartland Living & Rehab at the Moses H Cone Memor | 4.0 mi | Greensboro, NC | ★★★★☆ | 4/5 | |
| Blumenthal Health and Rehabilitation Center | 4.1 mi | Greensboro, NC | —/5 | abuseSFF | |
| Adams Farm Living & Rehabilitation | 4.4 mi | Jamestown, NC | ★★☆☆☆ | 3/5 | |
| Kindred Hospital East Greensboro | 4.4 mi | Greensboro, NC | ★★★☆☆ | 3/5 | |
| Guilford Health Care Center | 5.1 mi | Greensboro, NC | ★☆☆☆☆ | 2/5 | |
| The Shannon Gray Rehabilitation & Recovery Center | 7.8 mi | Jamestown, NC | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 345506.