Woodlake Healthcare and Rehabilitation Center
8000 Bass Lake Road, Crystal, MN 55428 · Hennepin County · 188 certified beds · avg 169 residents/day · certified since Feb 1, 1988
3/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
4.34
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (25)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 18, 2025 | D · Potential for harm, one-off | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). |
| Dec 18, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Dec 18, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Sep 12, 2025 | E · Potential for harm, repeated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint |
| Sep 12, 2025 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint |
| Jul 17, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Nov 26, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Oct 25, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Oct 25, 2024 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Oct 25, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Oct 25, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Feb 12, 2024 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Feb 12, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Feb 12, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Jan 26, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 26, 2024 | E · Potential for harm, repeated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Jan 26, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint |
| Jan 26, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 26, 2024 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Jan 26, 2024 | D · Potential for harm, one-off | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. |
| Jan 26, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Jan 26, 2024 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Jan 19, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Dec 28, 2023 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Dec 28, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | D |
| 2024 | 17 | 0 | F |
| 2025 | 6 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Minnesota avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.34 | 4.83 | 3.95 | bottom 31% in Minnesota; top 28% in the U.S. |
| Registered Nurse hours | 0.92 | 1.22 | 0.69 | bottom 24% in Minnesota; top 20% in the U.S. |
| Weekend total nurse staffing | 4.05 | 4.27 | 3.50 | bottom 42% in Minnesota; top 21% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.70 | 0.69 | 0.48 | top 36% in Minnesota; top 16% in the U.S. |
| Total nursing staff turnover (%) | 28.2 | 42.2 | 45.8 | top 17% in Minnesota; top 11% in the U.S. |
| RN turnover (%) | 28.6 | 38.6 | 42.9 | top 38% in Minnesota; top 26% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.28, RN 0.90, weekend 3.99. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Who owns this facility
For profit - Individual
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| CCP MN Holdings, LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 08/01/2024 |
| Knobel, Reuven | Individual | 5% or Greater Indirect Ownership Interest | — | 08/01/2024 |
| MN HC Partnership 102 LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 08/01/2024 |
| MN Holdings 102 LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 08/01/2024 |
| New Hope HC LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 08/01/2024 |
| New Hope Operator Holdings LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 08/01/2024 |
| Rsyt 2024 Family Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 08/01/2024 |
| Ryst 2024 Family Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 08/01/2024 |
| Tarlow, Leon | Individual | 5% or Greater Indirect Ownership Interest | — | 08/01/2024 |
| The Alliven Group LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 08/01/2024 |
| Tsi Family Trust 2024 | Organization | 5% or Greater Indirect Ownership Interest | — | 08/01/2024 |
| 8000 Bass Lake Road LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/08/2025 |
| Brady, Jaime | Individual | Managing Control - Governing Body | NOT APPLICABLE | 08/01/2024 |
| Brady, Jaime | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2024 |
| Brady, Jaime | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2024 |
| CCP MN Holdings, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/08/2025 |
| Centralized Business Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/01/2024 |
| CHNH Consulting LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/08/2025 |
| Cliftonlarsonallen LLP | Organization | ADP of the SNF | NOT APPLICABLE | 08/01/2024 |
| Digacore Consulting | Organization | ADP of the SNF | NOT APPLICABLE | 01/08/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| North Ridge Health and Rehab | 0.5 mi | New Hope, MN | ★☆☆☆☆ | 1/5 | SFF |
| Maranatha Care Center | 2.3 mi | Brooklyn Center, MN | ★★★★☆ | 4/5 | |
| The Terrace at Crystal LLC | 2.8 mi | Crystal, MN | —/5 | SFF | |
| Good Samaritan Society - Specialty Care Community | 3.3 mi | Robbinsdale, MN | ★★☆☆☆ | 1/5 | |
| Mission Nursing Home | 3.3 mi | Plymouth, MN | ★☆☆☆☆ | 2/5 | abuse |
| Good Samaritan Ambassador | 3.3 mi | New Hope, MN | ★★★★★ | 5/5 | |
| The Villas at Robbinsdale | 3.9 mi | Robbinsdale, MN | ★☆☆☆☆ | 1/5 | |
| The Villas at Osseo LLC | 4.1 mi | Osseo, MN | ★☆☆☆☆ | 1/5 | abuse |
| Saint Therese at Oxbow Lake | 4.2 mi | Brooklyn Park, MN | ★★★☆☆ | 2/5 | |
| The Birches at Trillium Woods | 4.2 mi | Plymouth, MN | ★★★★★ | 4/5 | |
| Covenant Living of Golden Valley Care & Rehab Ctr | 4.3 mi | Golden Valley, MN | ★★★★★ | 5/5 | |
| Allina Health Restorative Suites | 4.5 mi | Plymouth, MN | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 245518.