Cypress Glen Retirement Community
1000 Hickory Street, Greenville, NC 27858 · Pitt County · 6 certified beds · avg 3 residents/day · certified since Jan 10, 2002
Part of chain: LIFE CARE SERVICES (43 facilities, chain avg rating 4.1★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (1)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 19, 2024 | E · Potential for harm, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 1 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 8.19 | 4.01 | 3.95 | top 2% in North Carolina; top 1% in the U.S. |
| Registered Nurse hours | 1.62 | 0.64 | 0.69 | top 4% in North Carolina; top 4% in the U.S. |
| Weekend total nurse staffing | 7.10 | 3.56 | 3.50 | top 2% in North Carolina; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.60 | 0.41 | 0.48 | top 15% in North Carolina; top 23% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 49.0 | 45.8 | — |
| RN turnover (%) | 0.0 | 45.7 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 7.29, RN 1.44, weekend 6.32. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| The United Methodist Retirement Homes, Incorporated | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/01/2013 |
| Davison, John | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
| Dobson, Stacy | Individual | Corporate Officer | NOT APPLICABLE | 07/10/2006 |
| Erickson, Jonathan | Individual | Corporate Director | NOT APPLICABLE | 11/01/2006 |
| Erickson, Jonathan | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2006 |
| Evans, Spence | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
| Gonzalez Rodriguez, Gerardo | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2023 |
| Gonzalez Rodriguez, Gerardo | Individual | ADP of the SNF | NOT APPLICABLE | 03/26/2025 |
| Harriss, William | Individual | Corporate Director | NOT APPLICABLE | 11/07/2019 |
| Harriss, William | Individual | Corporate Officer | NOT APPLICABLE | 11/03/2022 |
| Hayes, Terry | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/17/2022 |
| Hayes, Terry | Individual | ADP of the SNF | NOT APPLICABLE | 01/02/2026 |
| Lee, Woo | Individual | Corporate Director | NOT APPLICABLE | 12/31/2018 |
| Life Care Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2000 |
| Life Care Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/16/2025 |
| Little, Nancy | Individual | Corporate Director | NOT APPLICABLE | 02/23/2023 |
| Martin, James | Individual | Corporate Director | NOT APPLICABLE | 02/23/2023 |
| Parker, Mack | Individual | Corporate Director | NOT APPLICABLE | 11/03/2022 |
| Parker, Mack | Individual | Corporate Officer | NOT APPLICABLE | 10/30/2025 |
| Patterson, Gaynelle | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Greenville Health and Rehabilitation Center | 3.7 mi | Greenville, NC | ★☆☆☆☆ | 1/5 | |
| East Carolina Health and Rehabilitation Center | 3.8 mi | Greenville, NC | ★☆☆☆☆ | 1/5 | |
| Macgregor Downs Health Center by Harborview | 4.1 mi | Greenville, NC | ★★☆☆☆ | 2/5 | |
| Ayden Court Nursing and Rehabilitation Center | 10.8 mi | Ayden, NC | ★☆☆☆☆ | 1/5 | |
| Pruitthealth-Farmville | 13.9 mi | Farmville, NC | ★★★☆☆ | 3/5 | |
| The Carrolton of Williamston | 15.8 mi | Williamston, NC | ★★☆☆☆ | 2/5 | |
| River Trace Nursing and Rehabilitation Center | 17.9 mi | Washington, NC | ★☆☆☆☆ | 1/5 | |
| Ridgewood Living & Rehabilitation Center | 18.6 mi | Washington, NC | ★★☆☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 345512.