The Villas at Richfield

Name: The Villas at Richfield
Address: 7727 PORTLAND AVENUE SOUTH, Richfield, MN, 55423, US
Telephone: 7637621800

7727 Portland Avenue South, Richfield, MN 55423 · Hennepin County · 105 certified beds · avg 93 residents/day · certified since Jan 1, 1987

Part of chain: MONARCH HEALTHCARE MANAGEMENT (45 facilities, chain avg rating 2.2★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.90

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (36)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 20, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
May 20, 2026	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
May 20, 2026	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
May 20, 2026	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
May 20, 2026	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
May 20, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 20, 2026	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
May 20, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 15, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jun 26, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 26, 2025	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Jun 26, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jun 26, 2025	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Jun 26, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jun 26, 2025	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.
Jun 26, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Jun 26, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Jun 26, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 26, 2025	C · Minimal risk, facility-wide	The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman.
Mar 12, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Mar 12, 2025	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Mar 12, 2025	D · Potential for harm, one-off	The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. · from a complaint
Mar 12, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Nov 18, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Aug 21, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 21, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Aug 21, 2024	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Aug 21, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Aug 21, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Aug 21, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Aug 21, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 21, 2024	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
May 31, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
May 31, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Mar 11, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Nov 27, 2023	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (10 → 8).

Year	Citations	Worst severity that year
2023	1	E
2024	12	E
2025	14	D
2026	9	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Minnesota avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.90	4.83	3.95	bottom 12% in Minnesota; top 44% in the U.S.
Registered Nurse hours	1.04	1.22	0.69	bottom 40% in Minnesota; top 14% in the U.S.
Weekend total nurse staffing	3.56	4.27	3.50	bottom 17% in Minnesota; top 39% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.57	0.69	0.48	bottom 47% in Minnesota; top 25% in the U.S.
Total nursing staff turnover (%)	28.4	42.2	45.8	top 18% in Minnesota; top 12% in the U.S.
RN turnover (%)	36.4	38.6	42.9	bottom 50% in Minnesota; top 40% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.27, RN 0.87, weekend 2.98. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Halpert, Marc	Individual	5% or Greater Indirect Ownership Interest	32%	01/01/2023
Jaffa, Noam	Individual	5% or Greater Indirect Ownership Interest	16%	01/01/2023
Legum, Joshua	Individual	5% or Greater Indirect Ownership Interest	26%	01/01/2023
Nij LLC	Organization	5% or Greater Direct Ownership Interest	16%	01/01/2023
Spartan Healthcare LLC	Organization	5% or Greater Direct Ownership Interest	32%	01/01/2023
Stern, William	Individual	5% or Greater Indirect Ownership Interest	26%	01/01/2023
WBS Holdings LLC	Organization	5% or Greater Direct Ownership Interest	26%	01/01/2023
Yazoma Holdings, LLC	Organization	5% or Greater Direct Ownership Interest	26%	01/01/2023
Halpert, Marc	Individual	Corporate Officer	NOT APPLICABLE	01/01/2023
Halpert, Marc	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2023
Jaffa, Noam	Individual	Corporate Director	NOT APPLICABLE	01/01/2023
Legum, Joshua	Individual	Contracted Managing Employee	NOT APPLICABLE	01/01/2023
Monarch Healthcare Operating Xii LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2023
Stern, William	Individual	Corporate Officer	NOT APPLICABLE	01/01/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
The Estates at Bloomington LLC	1.9 mi	Bloomington, MN	★★★☆☆	3/5
Martin Luther Care Center	2.8 mi	Bloomington, MN	★★☆☆☆	1/5
Mount Olivet Careview Home	2.9 mi	Minneapolis, MN	★★★★☆	3/5
Mount Olivet Home	2.9 mi	Minneapolis, MN	★★★★★	4/5
Edenbrook of Edina	3.1 mi	Minneapolis, MN	★★★☆☆	2/5
Presbyterian Homes of Bloomington	3.4 mi	Bloomington, MN	★★★★★	4/5
Aurora on France	3.4 mi	Edina, MN	★★★★☆	3/5
Grand Avenue Rest Home	4.6 mi	Minneapolis, MN	★★★☆☆	2/5
MN Veterans Home-Mpls	4.6 mi	Minneapolis, MN	★★★☆☆	3/5
Lakehouse Healthcare & Rehabilitation Center	5.1 mi	Minneapolis, MN	★☆☆☆☆	1/5
Providence Place	5.2 mi	Minneapolis, MN	★☆☆☆☆	1/5
Highland Chateau Health and Rehabilitation Center	5.8 mi	Saint Paul, MN		—/5	SFF

Compare this facility with the 3 closest →

All facilities in Richfield →

Facility data as of CMS processing date 2026-08-01. CCN 245492.

The Care File

Visit checklist — The Villas at Richfield

7727 Portland Avenue South, Richfield, MN 55423 · 7637621800

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 245492 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)