Mount Carmel Rehabilitation and Nursing Center

Name: Mount Carmel Rehabilitation and Nursing Center
Address: 235 MYRTLE STREET, Manchester, NH, 03104, US
Telephone: 6036273811

235 Myrtle Street, Manchester, NH 03104 · Hillsborough County · 122 certified beds · avg 110 residents/day · certified since Apr 1, 1996

Part of chain: CATHOLIC CHARITIES NEW HAMPSHIRE (6 facilities, chain avg rating 3.5★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.56

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (10)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 24, 2025	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Jul 24, 2025	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
May 22, 2024	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
May 22, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
May 22, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
May 22, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 22, 2024	B · Minimal risk, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 27, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Apr 27, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 27, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 2).

Year	Citations	Worst severity that year
2023	3	D
2024	5	D
2025	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New Hampshire avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.56	4.11	3.95	top 33% in New Hampshire; top 21% in the U.S.
Registered Nurse hours	0.74	0.82	0.69	bottom 49% in New Hampshire; top 32% in the U.S.
Weekend total nurse staffing	4.14	3.67	3.50	top 32% in New Hampshire; top 19% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.44	0.55	0.48	bottom 35% in New Hampshire; top 41% in the U.S.
Total nursing staff turnover (%)	43.4	44.1	45.8	top 48% in New Hampshire; top 46% in the U.S.
RN turnover (%)	45.0	40.9	42.9	bottom 35% in New Hampshire; bottom 44% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.08, RN 0.66, weekend 3.70. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Church related

Owner / manager	Type	Role	Stake	Since
NH Catholic Charities INC	Organization	5% or Greater Direct Ownership Interest	100%	01/01/1969
Barrett, Kevin	Individual	Corporate Director	NOT APPLICABLE	09/01/2016
Bernard, Alain	Individual	W-2 Managing Employee	NOT APPLICABLE	10/01/2018
Blonski, Thomas	Individual	W-2 Managing Employee	NOT APPLICABLE	07/01/2006
Blonski, Thomas	Individual	Corporate Officer	NOT APPLICABLE	07/01/2006
Bohunicky, Joseph	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2016
Coughlin, Adam	Individual	Corporate Director	NOT APPLICABLE	09/01/2020
Demers, Kate	Individual	Corporate Director	NOT APPLICABLE	09/01/2020
Desrosiers, Kevin	Individual	Corporate Director	NOT APPLICABLE	09/01/2020
Ford, Patrick	Individual	Corporate Director	NOT APPLICABLE	09/01/2019
Hildenbrand, David	Individual	Corporate Officer	NOT APPLICABLE	04/12/2017
Hilton, Richard	Individual	Corporate Director	NOT APPLICABLE	09/01/2017
Huard, Susan	Individual	Corporate Director	NOT APPLICABLE	09/01/2020
Jalbert, Jason	Individual	Corporate Director	NOT APPLICABLE	09/01/2017
Legere, Tina	Individual	Corporate Director	NOT APPLICABLE	09/01/2018
Libasci, Peter	Individual	Corporate Director	NOT APPLICABLE	09/01/2011
McLean, Jeffrey	Individual	Corporate Director	NOT APPLICABLE	09/01/2021
Mirable, Catherine	Individual	Corporate Director	NOT APPLICABLE	09/01/2019
Mullikin, Anu	Individual	Corporate Director	NOT APPLICABLE	09/01/2016
NH Catholic Charities INC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/1969

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you explain health changes and treatment options to residents and their families?"
"How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Maple Leaf Health Care Center	0.1 mi	Manchester, NH	★★★★★	5/5
Saint Teresa Rehabilitation & Nursing Center	0.8 mi	Manchester, NH	★★☆☆☆	2/5
Courville at Manchester	0.9 mi	Manchester, NH	★★☆☆☆	1/5	SFF
Hanover Hill Health Care Center	1.1 mi	Manchester, NH	★★★☆☆	3/5
St Joseph Residence	1.1 mi	Manchester, NH	★★★★☆	3/5
Villa Crest Nursing and Retirement Center	2.3 mi	Manchester, NH	★★★★☆	4/5
Holy Cross Health Center	2.6 mi	Manchester, NH	★★★★★	4/5
Bedford Hills Center	2.9 mi	Bedford, NH	★★★★☆	4/5
Ridgewood Center, Genesis Healthcare	3.0 mi	Bedford, NH	★★☆☆☆	2/5
Bedford Nursing & Rehabilitation Center	3.1 mi	Bedford, NH	★☆☆☆☆	1/5	SFF
Hackett Hill Healthcare Center	3.2 mi	Manchester, NH	★★☆☆☆	1/5
Hillsborough County Nursing Home	4.4 mi	Goffstown, NH	★★★★★	3/5

Compare this facility with the 3 closest →

All facilities in Manchester →

Facility data as of CMS processing date 2026-08-01. CCN 305067.

The Care File

Visit checklist — Mount Carmel Rehabilitation and Nursing Center

235 Myrtle Street, Manchester, NH 03104 · 6036273811

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 305067 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)