Hanover Hill Health Care Center

How to file a complaint about care →

1 fine totaling $8,512.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.06, RN 0.54, weekend 3.59.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.06 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Showing 20 of 32 parties CMS has on file for this facility; 12 are not displayed. The full list is in the CMS Ownership dataset.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "How do you decide you have enough staff and resources for your resident population, including nights and weekends?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 37% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 32 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Hillsborough, NH — 21 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Hillsboro House Nursing Home — Hillsboro, NH · overall 3/5
• Nashua Post Acute Care — Nashua, NH · overall 1/5
• Pheasant Wood Center — Peterborough, NH · overall 2/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Manchester →