Saint Teresa Rehabilitation & Nursing Center

Name: Saint Teresa Rehabilitation & Nursing Center
Address: 519 BRIDGE STREET, Manchester, NH, 03104, US
Telephone: 6036682373

519 Bridge Street, Manchester, NH 03104 · Hillsborough County · 51 certified beds · avg 46 residents/day · certified since Apr 1, 1996

Part of chain: CATHOLIC CHARITIES NEW HAMPSHIRE (6 facilities, chain avg rating 3.5★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.82

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 29, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 29, 2026	D · Potential for harm, one-off	The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences.
Apr 29, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Apr 29, 2026	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Apr 29, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Apr 29, 2026	D · Potential for harm, one-off	The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service.
Mar 7, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Mar 7, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 28, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 28, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Mar 28, 2024	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Mar 28, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Mar 28, 2024	B · Minimal risk, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Mar 28, 2024	B · Minimal risk, repeated	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Mar 28, 2024	B · Minimal risk, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 6).

Year	Citations	Worst severity that year
2024	7	E
2025	2	D
2026	6	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New Hampshire avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.82	4.11	3.95	top 31% in New Hampshire; top 16% in the U.S.
Registered Nurse hours	0.85	0.82	0.69	top 36% in New Hampshire; top 24% in the U.S.
Weekend total nurse staffing	4.23	3.67	3.50	top 29% in New Hampshire; top 17% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.28	0.55	0.48	bottom 1% in New Hampshire; bottom 28% in the U.S.
Total nursing staff turnover (%)	47.4	44.1	45.8	bottom 35% in New Hampshire; bottom 43% in the U.S.
RN turnover (%)	40.0	40.9	42.9	top 48% in New Hampshire; top 46% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.01, RN 0.70, weekend 3.51. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
NH Catholic Charities INC	Organization	5% or Greater Direct Ownership Interest	100%	01/01/1990
Barrett, Kevin	Individual	Corporate Director	NOT APPLICABLE	10/01/2018
Bernard, Alain	Individual	W-2 Managing Employee	NOT APPLICABLE	10/01/2018
Blonski, Thomas	Individual	W-2 Managing Employee	NOT APPLICABLE	03/13/2006
Blonski, Thomas	Individual	Corporate Officer	NOT APPLICABLE	03/13/2006
Coughlin, Jamie	Individual	Corporate Director	NOT APPLICABLE	10/01/2018
Gilbert, Michael	Individual	Corporate Director	NOT APPLICABLE	10/01/2018
Gossett, Robert	Individual	Corporate Director	NOT APPLICABLE	10/01/2018
Grip, Brian	Individual	Corporate Director	NOT APPLICABLE	10/01/2018
Hildenbrand, David	Individual	Corporate Officer	NOT APPLICABLE	04/12/2017
Hilton, Richard	Individual	Corporate Director	NOT APPLICABLE	10/01/2018
Jalbert, Jason	Individual	Corporate Director	NOT APPLICABLE	10/01/2018
Legere, Tina	Individual	Corporate Director	NOT APPLICABLE	10/01/2018
Libasci, Peter	Individual	Corporate Director	NOT APPLICABLE	10/01/2018
Mirable, Catherine	Individual	Corporate Director	NOT APPLICABLE	10/01/2018
Mullikin, Anu	Individual	Corporate Director	NOT APPLICABLE	10/01/2018
NH Catholic Charities INC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/1990
Ouellette, Russ	Individual	Corporate Director	NOT APPLICABLE	10/01/2018
Patenaude, John	Individual	Corporate Director	NOT APPLICABLE	10/01/2018
Powers, Edward	Individual	Corporate Director	NOT APPLICABLE	10/01/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How are residents and families included in care plan meetings, and how often do those meetings happen?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
St Joseph Residence	0.4 mi	Manchester, NH	★★★★☆	3/5
Hanover Hill Health Care Center	0.5 mi	Manchester, NH	★★★☆☆	3/5
Mount Carmel Rehabilitation and Nursing Center	0.8 mi	Manchester, NH	★★★★☆	4/5
Maple Leaf Health Care Center	0.9 mi	Manchester, NH	★★★★★	5/5
Villa Crest Nursing and Retirement Center	1.5 mi	Manchester, NH	★★★★☆	4/5
Courville at Manchester	1.6 mi	Manchester, NH	★★☆☆☆	1/5	SFF
Holy Cross Health Center	2.0 mi	Manchester, NH	★★★★★	4/5
Bedford Hills Center	3.2 mi	Bedford, NH	★★★★☆	4/5
Ridgewood Center, Genesis Healthcare	3.3 mi	Bedford, NH	★★☆☆☆	2/5
Bedford Nursing & Rehabilitation Center	3.7 mi	Bedford, NH	★☆☆☆☆	1/5	SFF

Compare this facility with the 3 closest →

All facilities in Manchester →

Facility data as of CMS processing date 2026-08-01. CCN 305071.

The Care File

Visit checklist — Saint Teresa Rehabilitation & Nursing Center

519 Bridge Street, Manchester, NH 03104 · 6036682373

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How are residents and families included in care plan meetings, and how often do those meetings happen?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 305071 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)