Courville at Manchester

How to file a complaint about care →

2 fines totaling $35,270.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.18, RN 0.92, weekend 3.73.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.18 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Showing 20 of 21 parties CMS has on file for this facility; 1 are not displayed. The full list is in the CMS Ownership dataset.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
• "What is your policy on physical restraints, and what alternatives do you try first?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 44% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 21 owning or managing parties — who makes the decisions about staffing levels?"
• "CMS lists this facility under its Special Focus program — what is being done differently, and by when?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Hillsborough, NH — 21 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Courville at Nashua — Nashua, NH · overall 5/5
• Crestwood Center — Milford, NH · overall 4/5
• Fairview Nursing Home — Hudson, NH · overall 1/5
• Goffstown Nursing and Rehab Center — Goffstown, NH · overall 1/5
• Hillsboro House Nursing Home — Hillsboro, NH · overall 3/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Manchester →