Saint Vincent Rehabilitation & Nursing Center

Name: Saint Vincent Rehabilitation & Nursing Center
Address: 29 PROVIDENCE AVENUE, Berlin, NH, 03570, US
Telephone: 6037521820

29 Providence Avenue, Berlin, NH 03570 · Coos County · 80 certified beds · avg 57 residents/day · certified since Apr 1, 1996

Part of chain: CATHOLIC CHARITIES NEW HAMPSHIRE (6 facilities, chain avg rating 3.5★)

1/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.95

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (24)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 19, 2025	D · Potential for harm, one-off	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function.
Jun 19, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jun 19, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jun 19, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 19, 2025	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Jun 19, 2025	B · Minimal risk, repeated	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
May 7, 2024	E · Potential for harm, repeated	The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing.
May 7, 2024	E · Potential for harm, repeated	The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective.
May 7, 2024	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
May 7, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
May 7, 2024	B · Minimal risk, repeated	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
May 7, 2024	B · Minimal risk, repeated	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Nov 29, 2023	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint
Nov 29, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Nov 29, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Nov 29, 2023	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · from a complaint
Sep 6, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Aug 8, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Aug 8, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Jun 13, 2023	E · Potential for harm, repeated	The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing.
Jun 13, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 13, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jun 13, 2023	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Jun 13, 2023	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 6).

Year	Citations	Worst severity that year
2023	12	E
2024	6	E
2025	6	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New Hampshire avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.95	4.11	3.95	top 28% in New Hampshire; top 14% in the U.S.
Registered Nurse hours	0.96	0.82	0.69	top 24% in New Hampshire; top 17% in the U.S.
Weekend total nurse staffing	4.29	3.67	3.50	top 28% in New Hampshire; top 16% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.55	0.55	0.48	top 44% in New Hampshire; top 27% in the U.S.
Total nursing staff turnover (%)	43.9	44.1	45.8	bottom 49% in New Hampshire; top 47% in the U.S.
RN turnover (%)	58.3	40.9	42.9	bottom 17% in New Hampshire; bottom 24% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.61, RN 0.70, weekend 3.13. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Church related

Owner / manager	Type	Role	Stake	Since
NH Catholic Charities INC	Organization	5% or Greater Direct Ownership Interest	100%	01/01/1990
Barrett, Kevin	Individual	Corporate Director	NOT APPLICABLE	11/01/2018
Bernard, Alain	Individual	W-2 Managing Employee	NOT APPLICABLE	10/01/2018
Blonski, Thomas	Individual	Corporate Director	NOT APPLICABLE	07/01/2006
Coughlin, Adam	Individual	Corporate Director	NOT APPLICABLE	11/01/2018
Demers, Kate	Individual	Corporate Director	NOT APPLICABLE	11/01/2018
Desrosiers, Kevin	Individual	Corporate Director	NOT APPLICABLE	11/01/2018
Ford, Patrick	Individual	Corporate Director	NOT APPLICABLE	11/01/2018
Hildenbrand, David	Individual	Corporate Officer	NOT APPLICABLE	04/12/2017
Hilton, Richard	Individual	Corporate Director	NOT APPLICABLE	11/01/2018
Huard, Susan	Individual	Corporate Director	NOT APPLICABLE	11/01/2018
Jalbert, Jason	Individual	Corporate Director	NOT APPLICABLE	11/01/2018
Lacroix, Jeffrey	Individual	W-2 Managing Employee	NOT APPLICABLE	10/03/2017
Libasci, Peter	Individual	Corporate Director	NOT APPLICABLE	04/01/2016
McLean, Jeffrey	Individual	Corporate Director	NOT APPLICABLE	11/01/2018
Mirable, Catherine	Individual	Corporate Director	NOT APPLICABLE	11/01/2018
Mullikin, Anu	Individual	Corporate Director	NOT APPLICABLE	11/01/2018
NH Catholic Charities INC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/1990
Ouellette, Russ	Individual	Corporate Director	NOT APPLICABLE	11/01/2018
Patenaude, John	Individual	Corporate Director	NOT APPLICABLE	11/01/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"How many hours a day is a registered nurse physically in the building, including weekends?"
"Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Coos County Nursing Home	1.4 mi	Berlin, NH	★★☆☆☆	2/5

Compare this facility with the 1 closest →

All facilities in Berlin →

Facility data as of CMS processing date 2026-08-01. CCN 305066.

The Care File

Visit checklist — Saint Vincent Rehabilitation & Nursing Center

29 Providence Avenue, Berlin, NH 03570 · 6037521820

Health inspection rating 1/5 · CMS overall 1/5· Fines (3y): $0

Questions for the administrator:

☐ "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "How many hours a day is a registered nurse physically in the building, including weekends?"
☐ "Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 305066 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)