Warde Health Center
21 Searles Road, Windham, NH 03087 · Rockingham County · 32 certified beds · avg 32 residents/day · certified since Jun 9, 1993
Part of chain: CATHOLIC CHARITIES NEW HAMPSHIRE (6 facilities, chain avg rating 3.5★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (3)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 4, 2026 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Mar 27, 2024 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Mar 27, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 2 | 0 | D |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New Hampshire avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.20 | 4.11 | 3.95 | top 21% in New Hampshire; top 10% in the U.S. |
| Registered Nurse hours | 0.65 | 0.82 | 0.69 | bottom 32% in New Hampshire; top 42% in the U.S. |
| Weekend total nurse staffing | 4.80 | 3.67 | 3.50 | top 18% in New Hampshire; top 8% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.45 | 0.55 | 0.48 | bottom 40% in New Hampshire; top 39% in the U.S. |
| Total nursing staff turnover (%) | 46.7 | 44.1 | 45.8 | bottom 38% in New Hampshire; bottom 45% in the U.S. |
| RN turnover (%) | 75.0 | 40.9 | 42.9 | bottom 6% in New Hampshire; bottom 9% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.42, RN 0.55, weekend 4.08. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| NH Catholic Charities INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 04/01/2015 |
| Barrett, Kevin | Individual | Corporate Director | NOT APPLICABLE | 09/01/2016 |
| Bernard, Alain | Individual | W-2 Managing Employee | NOT APPLICABLE | 10/01/2018 |
| Blonski, Thomas | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/01/2015 |
| Blonski, Thomas | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2015 |
| Christon, Dean | Individual | Corporate Director | NOT APPLICABLE | 09/01/2022 |
| Coughlin, Adam | Individual | Corporate Director | NOT APPLICABLE | 09/01/2020 |
| Demers, Kate | Individual | Corporate Director | NOT APPLICABLE | 09/01/2020 |
| Desrosiers, Kevin | Individual | Corporate Director | NOT APPLICABLE | 09/01/2020 |
| Ford, Patrick | Individual | Corporate Director | NOT APPLICABLE | 09/01/2019 |
| Hildenbrand, David | Individual | Corporate Officer | NOT APPLICABLE | 04/12/2017 |
| Huard, Susan | Individual | Corporate Director | NOT APPLICABLE | 09/01/2020 |
| Jalbert, Jason | Individual | Corporate Director | NOT APPLICABLE | 09/01/2017 |
| Laroche, Shari | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/06/2022 |
| Legere, Tina | Individual | Corporate Director | NOT APPLICABLE | 09/01/2018 |
| Libasci, Peter | Individual | Corporate Director | NOT APPLICABLE | 12/01/2011 |
| McLean, Jeffrey | Individual | Corporate Director | NOT APPLICABLE | 09/01/2022 |
| Mirable, Catherine | Individual | Corporate Director | NOT APPLICABLE | 09/01/2019 |
| Ouellette, Russ | Individual | Corporate Director | NOT APPLICABLE | 09/01/2017 |
| Powers, Edward | Individual | Corporate Director | NOT APPLICABLE | 09/01/2018 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Salemhaven | 3.3 mi | Salem, NH | ★★☆☆☆ | 2/5 | |
| Pleasant Valley Nursing and Rehab Center | 6.2 mi | Derry, NH | ★★★★☆ | 4/5 | |
| Derry Center for Rehabilitation and Healthcare | 6.3 mi | Derry, NH | ★★☆☆☆ | 3/5 | |
| Nevins Nursing & Rehabilitation Center | 7.1 mi | Methuen, MA | ★★☆☆☆ | 2/5 | |
| Cedar View Rehabilitation and Healthcare Center | 7.2 mi | Methuen, MA | ★★★★★ | 5/5 | |
| Haverhill Rehabilitation and Healthcare Center | 8.0 mi | Haverhill, MA | ★★☆☆☆ | 3/5 | |
| Whittier Bradford Transitional Care Unit | 8.1 mi | Bradford, MA | ★★★★★ | 5/5 | |
| M I Nursing & Restorative Center | 8.4 mi | Lawrence, MA | ★★★☆☆ | 2/5 | |
| Royal Wood Mill Center | 8.8 mi | Lawrence, MA | ★★★☆☆ | 3/5 | |
| Oxford Rehabilitation & Health Care Center | 9.1 mi | Haverhill, MA | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 305043.