Saint Francis Rehabilitation and Nursing Center
406 Court Street, Laconia, NH 03246 · Belknap County · 51 certified beds · avg 46 residents/day · certified since Apr 1, 1996
Part of chain: CATHOLIC CHARITIES NEW HAMPSHIRE (6 facilities, chain avg rating 3.5★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (4)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 12, 2023 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Oct 12, 2023 | D · Potential for harm, one-off | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. |
| Oct 12, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Oct 12, 2023 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New Hampshire avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.50 | 4.11 | 3.95 | top 35% in New Hampshire; top 23% in the U.S. |
| Registered Nurse hours | 0.96 | 0.82 | 0.69 | top 25% in New Hampshire; top 17% in the U.S. |
| Weekend total nurse staffing | 3.94 | 3.67 | 3.50 | top 35% in New Hampshire; top 25% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.60 | 0.55 | 0.48 | top 31% in New Hampshire; top 23% in the U.S. |
| Total nursing staff turnover (%) | 40.4 | 44.1 | 45.8 | top 38% in New Hampshire; top 37% in the U.S. |
| RN turnover (%) | 40.0 | 40.9 | 42.9 | top 48% in New Hampshire; top 46% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.75, RN 0.80, weekend 3.28. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| NH Catholic Charities INC | Organization | 5% or Greater Direct Ownership Interest | — | 01/01/1990 |
| Barrett, Kevin | Individual | Corporate Director | NOT APPLICABLE | 10/01/2018 |
| Bernard, Alain | Individual | Corporate Director | NOT APPLICABLE | 10/01/2018 |
| Blonski, Thomas | Individual | Corporate Director | NOT APPLICABLE | 07/01/2006 |
| Coughlin, Jamie | Individual | Corporate Director | NOT APPLICABLE | 10/01/2018 |
| Gilbert, Michael | Individual | Corporate Director | NOT APPLICABLE | 10/01/2018 |
| Gossett, Robert | Individual | Corporate Director | NOT APPLICABLE | 10/01/2018 |
| Grip, Brian | Individual | Corporate Director | NOT APPLICABLE | 10/01/2018 |
| Hildenbrand, David | Individual | Corporate Officer | NOT APPLICABLE | 04/12/2018 |
| Hilton, Richard | Individual | Corporate Director | NOT APPLICABLE | 10/01/2018 |
| Legere, Tina | Individual | Corporate Director | NOT APPLICABLE | 10/01/2018 |
| Libasci, Peter | Individual | Corporate Director | NOT APPLICABLE | 10/01/2018 |
| Mullikin, Anu | Individual | Corporate Director | NOT APPLICABLE | 10/01/2018 |
| NH Catholic Charities INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/1990 |
| Ouellette, Russ | Individual | Corporate Director | NOT APPLICABLE | 10/01/2018 |
| Patenaude, John | Individual | Corporate Director | NOT APPLICABLE | 10/01/2018 |
| Powers, Edward | Individual | Corporate Director | NOT APPLICABLE | 10/01/2018 |
| Raczka, Joseph | Individual | Corporate Director | NOT APPLICABLE | 10/01/2018 |
| Richardson, Sarah | Individual | W-2 Managing Employee | NOT APPLICABLE | 10/18/2018 |
| Ryan, Maria | Individual | Corporate Director | NOT APPLICABLE | 10/01/2018 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Laconia Rehabilitation Center | 1.4 mi | Laconia, NH | ★★★☆☆ | 3/5 | |
| Belknap County Nursing Home | 1.7 mi | Laconia, NH | ★★★★☆ | 4/5 | |
| Golden View Health Care Center | 5.6 mi | Meredith, NH | ★★★★☆ | 3/5 | |
| Mountain Ridge Center, Genesis Healthcare | 9.3 mi | Franklin, NH | ★☆☆☆☆ | 1/5 | SFF |
| Merrimack County Nursing Home | 13.8 mi | Boscawen, NH | ★★★☆☆ | 2/5 | |
| Wolfeboro Bay Center | 14.5 mi | Wolfeboro, NH | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 305070.