Nashua Post Acute Care
55 Harris Road, Nashua, NH 03062 · Hillsborough County · 290 certified beds · avg 228 residents/day · certified since Nov 1, 1968
Part of chain: MARQUIS HEALTH SERVICES (87 facilities, chain avg rating 3.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (29)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 21, 2025 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Nov 21, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 21, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 21, 2025 | D · Potential for harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. |
| Nov 21, 2025 | D · Potential for harm, one-off | The facility did not protect residents from being involuntarily separated — kept apart from other residents, kept out of their own room, or confined to their room. Isolating a resident this way is a form of mistreatment. |
| Nov 21, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Nov 21, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Nov 21, 2025 | D · Potential for harm, one-off | The facility did not serve meals and snacks at times that fit residents' needs, preferences, and requests, or did not offer nourishing alternatives for residents who want to eat outside scheduled meal times. |
| Oct 10, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 10, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Oct 10, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Oct 10, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Oct 10, 2024 | D · Potential for harm, one-off | The facility did not provide routine dental care and 24-hour emergency dental care for residents. |
| Oct 10, 2024 | D · Potential for harm, one-off | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. |
| Oct 10, 2024 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Oct 10, 2024 | B · Minimal risk, repeated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. |
| Oct 10, 2024 | B · Minimal risk, repeated | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. |
| Jul 25, 2024 | D · Potential for harm, one-off | The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults. · from a complaint |
| Oct 6, 2023 | E · Potential for harm, repeated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Oct 6, 2023 | E · Potential for harm, repeated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Oct 6, 2023 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Oct 6, 2023 | E · Potential for harm, repeated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. |
| Oct 6, 2023 | E · Potential for harm, repeated | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. |
| Oct 6, 2023 | D · Potential for harm, one-off | When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. |
| Oct 6, 2023 | D · Potential for harm, one-off | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. |
| Oct 6, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Oct 6, 2023 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Oct 6, 2023 | D · Potential for harm, one-off | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. |
| Oct 6, 2023 | B · Minimal risk, repeated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 8).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 11 | 0 | E |
| 2024 | 10 | 0 | E |
| 2025 | 8 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New Hampshire avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.57 | 4.11 | 3.95 | bottom 1% in New Hampshire; bottom 4% in the U.S. |
| Registered Nurse hours | 0.61 | 0.82 | 0.69 | bottom 25% in New Hampshire; top 48% in the U.S. |
| Weekend total nurse staffing | 2.24 | 3.67 | 3.50 | bottom 1% in New Hampshire; bottom 4% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.56 | 0.55 | 0.48 | top 40% in New Hampshire; top 27% in the U.S. |
| Total nursing staff turnover (%) | 48.3 | 44.1 | 45.8 | bottom 28% in New Hampshire; bottom 41% in the U.S. |
| RN turnover (%) | 44.7 | 40.9 | 42.9 | bottom 36% in New Hampshire; bottom 44% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.02, RN 0.71, weekend 2.63. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 1/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| NFR 2020 Irrv Tr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/05/2025 |
| Premier Holdings LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 06/05/2025 |
| Quinto Nexgen LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/05/2025 |
| Rsbrmk Holdings LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/05/2025 |
| SK Nexgen Tr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/05/2025 |
| Skilled Venture LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/05/2025 |
| Tryko Nexgen Holdings LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/05/2025 |
| Uak 2020 Irrv Tr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/05/2025 |
| Ukr Nexgen LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/05/2025 |
| Yk Nexgen Tr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/05/2025 |
| Yr Nexgen Tr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/05/2025 |
| Cibc Bank USA | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 06/05/2025 |
| Flagler, Osher | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 05/15/2025 |
| Greenhalgh, Katrina | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/05/2025 |
| Greenhalgh, Katrina | Individual | Corporate Director | NOT APPLICABLE | 06/05/2025 |
| Greenhalgh, Katrina | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/05/2025 |
| Greenhalgh, Katrina | Individual | ADP of the SNF | NOT APPLICABLE | 06/05/2025 |
| Kahanow, Aviva | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 05/15/2025 |
| Levovitz, Tzvi | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 05/15/2025 |
| Marquis Limited LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/05/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
- "Under what circumstances, if any, would a resident ever be kept in their room or separated from others?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What happens if a resident is hungry between meals or misses a mealtime — what food options are available?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Courville at Nashua | 1.0 mi | Nashua, NH | ★★★★★ | 4/5 | |
| Fairview Nursing Home | 2.5 mi | Hudson, NH | ★☆☆☆☆ | 1/5 | |
| D'youville Care for Advanced Therapy | 8.1 mi | Lowell, MA | ★★★★★ | 5/5 | |
| Northwood Rehabilitation & Healthcare Center | 8.2 mi | Lowell, MA | ★☆☆☆☆ | 1/5 | |
| D'youville Senior Care | 8.3 mi | Lowell, MA | ★☆☆☆☆ | 1/5 | |
| Fairhaven Healthcare Center | 8.8 mi | Lowell, MA | ★★☆☆☆ | 2/5 | |
| Palm Springs Post Acute | 9.8 mi | Chelmsford, MA | ★★☆☆☆ | 2/5 | |
| Seven Hills Pediatric Center | 9.8 mi | Groton, MA | ★★★☆☆ | 3/5 | |
| Regalcare at Lowell | 9.9 mi | Lowell, MA | ★☆☆☆☆ | 1/5 | |
| Care One at Lowell | 10.5 mi | Lowell, MA | ★★★☆☆ | 3/5 | |
| The Elms Center | 11.7 mi | Milford, NH | ★★☆☆☆ | 3/5 | |
| Ayer Valley Rehab and Nursing | 11.8 mi | Ayer, MA | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 305005.