Bedford Hills Center
30 Colby Court, Bedford, NH 03110 · Hillsborough County · 147 certified beds · avg 138 residents/day · certified since Apr 1, 1996
Part of chain: 603 HEALTHCARE (7 facilities, chain avg rating 3.6★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · May 22, 2024 · F-0760 · triggered by a complaint
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Why it matters: A serious medication error can cause real harm, hospitalization, or worse.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Apr 2, 2024 (Past Non-Compliance)
All citations in the current public record (8)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 3, 2024 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint |
| Jul 31, 2024 | D · Potential for harm, one-off | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. |
| Jul 31, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jul 31, 2024 | B · Minimal risk, repeated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Jul 31, 2024 | B · Minimal risk, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| May 22, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint |
| Jun 29, 2023 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Jun 29, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | D |
| 2024 | 6 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $16,452.
| Date | Type | Amount / length |
|---|---|---|
| May 22, 2024 | Fine | $16,452 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New Hampshire avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.40 | 4.11 | 3.95 | bottom 38% in New Hampshire; bottom 31% in the U.S. |
| Registered Nurse hours | 0.74 | 0.82 | 0.69 | bottom 47% in New Hampshire; top 32% in the U.S. |
| Weekend total nurse staffing | 3.08 | 3.67 | 3.50 | bottom 39% in New Hampshire; bottom 35% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.53 | 0.55 | 0.48 | top 49% in New Hampshire; top 30% in the U.S. |
| Total nursing staff turnover (%) | 27.4 | 44.1 | 45.8 | top 6% in New Hampshire; top 10% in the U.S. |
| RN turnover (%) | 26.1 | 40.9 | 42.9 | top 20% in New Hampshire; top 23% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.40, RN 0.74, weekend 3.09. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Black Mountain Peak Healthcare, LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/25/2024 |
| PR NH Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | 48% | 02/19/2024 |
| Rausman, Philip | Individual | Indirect Ownership Interest | NOT APPLICABLE | 02/19/2024 |
| Rausman, Robert | Individual | Indirect Ownership Interest | NOT APPLICABLE | 02/19/2024 |
| RR NH Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | 48% | 02/19/2024 |
| Stevenson, Sean | Individual | Indirect Ownership Interest | NOT APPLICABLE | 02/19/2024 |
| 603 Healthcare LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/01/2024 |
| 603 Healthcare LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/29/2025 |
| Forrence, Heidi | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2024 |
| Forrence, Heidi | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2024 |
| Ojutalayo, Ayobami | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2025 |
| Ojutalayo, Ayobami | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2025 |
| Stevenson, Sean | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2024 |
| Stevenson, Sean | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "How do you explain health changes and treatment options to residents and their families?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Ridgewood Center, Genesis Healthcare | 0.3 mi | Bedford, NH | ★★☆☆☆ | 2/5 | |
| Bedford Nursing & Rehabilitation Center | 1.0 mi | Bedford, NH | ★☆☆☆☆ | 1/5 | SFF |
| Maple Leaf Health Care Center | 2.7 mi | Manchester, NH | ★★★★★ | 5/5 | |
| Mount Carmel Rehabilitation and Nursing Center | 2.9 mi | Manchester, NH | ★★★★☆ | 4/5 | |
| Hanover Hill Health Care Center | 3.1 mi | Manchester, NH | ★★★☆☆ | 3/5 | |
| Courville at Manchester | 3.1 mi | Manchester, NH | ★★☆☆☆ | 1/5 | SFF |
| St Joseph Residence | 3.1 mi | Manchester, NH | ★★★★☆ | 3/5 | |
| Saint Teresa Rehabilitation & Nursing Center | 3.2 mi | Manchester, NH | ★★☆☆☆ | 2/5 | |
| Holy Cross Health Center | 3.4 mi | Manchester, NH | ★★★★★ | 4/5 | |
| Hillsborough County Nursing Home | 4.2 mi | Goffstown, NH | ★★★★★ | 3/5 | |
| Villa Crest Nursing and Retirement Center | 4.2 mi | Manchester, NH | ★★★★☆ | 4/5 | |
| Hackett Hill Healthcare Center | 5.2 mi | Manchester, NH | ★★☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 305060.